Dead UnitiServes Society

Ravenswood10 posted:

Bought a new QNAP 235a today to replace an aging Netgear NAS for my Unitiserve backup. Boy is this thing frustrating! I've never encountered something soooo confusing in my life. About to throne it out of the window. There rang over!

If you need help setting it up, do drop me a line - email is in my profile.

Adam

Allan Milne posted:

 

WW - don't know what the TT name is ... it has, I am told, a big shiny circly thing with bright lights that I am presuming is where you put your vinyl on  

 

With respect, I don't think Naim make them .................... Tell me if I am wrong...............

Oh, and TT's play rather large, round, black things, not small, round, shiny things.............

Wugged Woy posted:

Can you explain why, Adam, that prospective buyers may not find this

  • At least 3 factory 'visits' for the same unit
  • At least 3 new units in a 12 month period
  • Etc etc

a bit 'off-putting' ?

I know this isn't actually politically correct............... 

I think I'm fairy intelligent - after all my IQ is around 70 so I get it...

It's a actually a very clever strategy from NAIM to allow this thread to continue. If they were to block it, this would be suspicious. This would imply there is something to hide.
But here we are very open about shortcomings of a particual product.
And hey - presto - it's now replaced by a much more reliable one - CORE. 
So in the eyes of a new customer what does that imply? Naim had a bad product. OK - strange. But that's OK - they've just replaced it with a new one, on a new platform. So presumably this will work well.

Am I really the only one to see this?

Adam Zielinski posted:
Allan Milne posted:

 

WW - don't know what the TT name is ... it has, I am told, a big shiny circly thing with bright lights that I am presuming is where you put your vinyl on  

 

Fantastic Allan! 

Unfortunately, he isn't trying to be funny....

Wugged Woy posted:
Adam Zielinski posted:
Allan Milne posted:

 

WW - don't know what the TT name is ... it has, I am told, a big shiny circly thing with bright lights that I am presuming is where you put your vinyl on  

 

Fantastic Allan! 

Unfortunately, he isn't trying to be funny....

He is actually -  Allan is blind you see, so he cannot possibly see his turntable.

Adam Zielinski posted:
Wugged Woy posted:

Can you explain why, Adam, that prospective buyers may not find this

  • At least 3 factory 'visits' for the same unit
  • At least 3 new units in a 12 month period
  • Etc etc

a bit 'off-putting' ?

I know this isn't actually politically correct............... 

I think I'm fairy intelligent - after all my IQ is around 70 so I get it...

It's a actually a very clever strategy from NAIM to allow this thread to continue. If they were to block it, this would be suspicious. This would imply there is something to hide.
But here we are very open about shortcomings of a particual product.
And hey - presto - it's now replaced by a much more reliable one - CORE. 
So in the eyes of a new customer what does that imply? Naim had a bad product. OK - strange. But that's OK - they've just replaced it with a new one, on a new platform. So presumably this will work well.

Am I really the only one to see this?

Erm, yes.

Don't think of changing your day job..... 

Unfortunately the last two pages of the thread have been plagued by us having our Naim hats on and not our 'Prospective buyer' hats on. If we had the latter, I think we would all agree that a thread with such negative comments about a Naim product is really bad PR. And we would stop trying to be dismissive of others (erm, that means me  !! ).

Naim users bitching about Naim products, like yourselves,  is bad PR. 

P.S. Don't trust me, my IQ is on par with my pet Spaniel bitch, Bindy, and there ain't much between her ears except what Sir James Dewar discovered.

Adam Zielinski posted:
Wugged Woy posted:
Adam Zielinski posted:
Allan Milne posted:

 

WW - don't know what the TT name is ... it has, I am told, a big shiny circly thing with bright lights that I am presuming is where you put your vinyl on  

 

Fantastic Allan! 

Unfortunately, he isn't trying to be funny....

He is actually -  Allan is blind you see, so he cannot possibly see his turntable.

But he knows the terminology. And the difference between a 12 inch vinyl and a CD. 

Adam Zielinski posted:
Wugged Woy posted:
Adam Zielinski posted:
Allan Milne posted:

 

WW - don't know what the TT name is ... it has, I am told, a big shiny circly thing with bright lights that I am presuming is where you put your vinyl on  

 

Fantastic Allan! 

Unfortunately, he isn't trying to be funny....

He is actually -  Allan is blind you see, so he cannot possibly see his turntable.

Well,  if he was trying to be funny, then firstly, it can't be so when the other poster doesn't know the physical problem  (or is it supposedly an 'in joke' amongst the gang that know? )

or secondly, others in the know, like yourself, think it's funny because fun is taken out of those not ''in the know'' 

I worry about the way this forum is going.

 

WW - I can't tell whether you're serious or not ... I'm certainly not

... I was referring to something I think is called a moosioo or something like that anyway which I felt and it had a big ring thing that I was told lighted up with nice coloured lights and I presumed was where I put by big black vinyly things ... am I wrong

 

On a serious note, the PR Naim gets from this forum is up to them, not us. We provide our experiences and opinions and whether this is good PR or not depends on the quality of the products we experience. In general, those Naim products are of great quality, it just so happens that some people have had less than good experiences with the US - I am not one of them and I have posted so in this thread.

I don't get your beef at all - we are not responsible for Naim's PR and, as far as I know, all posters have been truthfully reflecting on their experiences.

 

Allan

 

 

Further, since I saw your last post, WW

 

I thought my little joke was pretty obvious since everyone knows Naim does not do turntables and was certainly not for those "in the know" - and the fact I am blind is also on my profile.

 

We can get far too serious sometimes and a little levity can break things up for a wee while.

 

Sorry if you didn't get it and felt it was exclusive, certainly not the intention,

Allan

Allan Milne posted:

 

Further, since I saw your last post, WW

 

I thought my little joke was pretty obvious since everyone knows Naim does not do turntables and was certainly not for those "in the know" - and the fact I am blind is also on my profile.

 

We can get far too serious sometimes and a little levity can break things up for a wee while.

 

Sorry if you didn't get it and felt it was exclusive, certainly not the intention,

Allan

EEEk, our last quotes 'crossed' and it appears we both sing from the same hymn book 

 

 

allan. I understand your misunderstanding, I hope you understand mine 

 

Getting back on topic ...

 

No-one responded to a previous post where I mentioned the wifi remote supplied with the new range - will the core have one or is it only for the other units?

 

Seems like this will be a push/pull remote that could mean we don't need the app for basic operation - a boon IMO.

 

The Us is dead, long live the core!

 

 

 

In most instances you get the PR you deserve. Naim builds superb, reliable products and they rightly enjoy very good PR. But the UnitiServe is unusual. I am sure if you ask Naim themselves, they would admit the reliability of the US falls considerably below their normal high standards of all their other products. I also suspect Naim can't wait for the arrival of the Core as a replacement.

But I fully intend to tease Naim on here a bit about the US as it relaxes me having paid yet another repair bill.

Come on Naim, do a trade in deal of a US against a Core for all us loyal, long-suffering US owners. We deserve it! 

Shall we move on?

No - lets get a petition going or a referendum. We are getting used to them...��

Allan Milne posted:

 

now what we need is a virtual pub where we can all make up and buy each other a beer ...

I'll drink to that!

I actually own a pub and you would all be very welcome to come and sample my rather wonderful real ale if you are ever darn sarf.

Hic!

CSI_Basel posted:
 

 

In most instances you get the PR you deserve. Naim builds superb, reliable products and they rightly enjoy very good PR. But the UnitiServe is unusual. I am sure if you ask Naim themselves, they would admit the reliability of the US falls considerably below their normal high standards of all their other products. I also suspect Naim can't wait for the arrival of the Core as a replacement.

But I fully intend to tease Naim on here a bit about the US as it relaxes me having paid yet another repair bill.

Come on Naim, do a trade in deal of a US against a Core for all us loyal, long-suffering US owners. We deserve it! 

Shall we move on?

No - lets get a petition going or a referendum. We are getting used to them...��

As a way of getting what you want???

Allan Milne posted:

 

Getting back on topic ...

 

No-one responded to a previous post where I mentioned the wifi remote supplied with the new range - will the core have one or is it only for the other units?

 

Seems like this will be a push/pull remote that could mean we don't need the app for basic operation - a boon IMO.

 

The Us is dead, long live the core!

 

Allan, I've just spent a few minutes reading through the Naim website and a couple of other articles. All left me with the impression, albeit by omission, that the Core will not be capable of being controlled by the remote, only by the app.

nigelb posted:

Worse still I suspect that Naim might soon introduce a time limit beyond which they will no longer support the US (it has a third party aging OS) once the Core is fully established. Does anyone else have a view on this?

 

Well, Naim have a pretty good track record of providing support long past product discontinuation, so I'd hope for the best.

That "third party" is Microsoft.  As third parties go, they are pretty substantial.  The OS doesn't need "support," and I suspect that Naim have more than one backup of the Windows install they need to use.

Timmo1341 posted:
 

 

Allan, I've just spent a few minutes reading through the Naim website and a couple of other articles. All left me with the impression, albeit by omission, that the Core will not be capable of being controlled by the remote, only by the app.

Yes, that's my conclusion, too: no naim server remote and certainly no VGA output on the CORE (for VGA on the unitiserve I use a nice 7inch DIY display). iPad-control is all that's left on the CORE, for understandable reasons, but it's a loss nevertheless.

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