Fair price for a pre-loved or ex-demo NAC552DR?

Hi! 

I’m toying with the idea of buying a NAC552 but am not very updated on prices on the second hand market in UK.

Could you please help me with your knowledge?

Buying a new NAC552 is unfortunately too expensive for me so I’m thinking of pre-loved or ex-demo.

I would feel safer buying from a HiFi store so that is my initial plan to start with.

What would be a fair price for a 3-5 year old pre-loved NAC552DR if bought from a dealer?

What would be a fair price for a 1-2 year old ex-demo NAC552DR if bought from a dealer?

I’m only interested if I manage to find units in mint condition.

Thank you!

/Marcus

Original Post

I assume you would be replacing your present 252 / Supercap with the 552, so would it not be worth discussing trade-in figures with your dealer against the 552, either new or ex-demo?

My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.

JAPTIMSCARLET, do you mean 12-14k for 1-2 year old ex-demo, 3-5 year pre loved or would the price apply for both categories?

Adam, 40% off the retail price wouldn’t that be a really good deal for an ex-demo unit? The ones I have found so far seems to be 20% off for 1,5 year old units. I thought that was a bit too much but 40% off, is that really possible…?

/Marcus

dave marshall posted:

I assume you would be replacing your present 252 / Supercap with the 552, so would it not be worth discussing trade-in figures with your dealer against the 552, either new or ex-demo?

My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.

You did well there, Dave 

MarcusM posted:

Adam, 40% off the retail price wouldn’t that be a really good deal for an ex-demo unit? The ones I have found so far seems to be 20% off for 1,5 year old units. I thought that was a bit too much but 40% off, is that really possible…?

/Marcus

Depends on your negotiating skills  

dave marshall posted:

I assume you would be replacing your present 252 / Supercap with the 552, so would it not be worth discussing trade-in figures with your dealer against the 552, either new or ex-demo?

My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.

Hello Dave!

If I lived in the UK I would have done that. That’s how I have done so far with all my current gear. Several stores in Sweden have up to NAC252/NAP300 level gear.

The problem in Sweden is that only one dealer have a NAC552 as demo. On the second hand market a NAC552 shows up every second year and disappears as fast as it appears.

I could off course buy a new one from a dealer in Sweden but that would be too expensive. A new NAC552 will cost approx. 23k GBP here in Sweden. As trade value I will get payed 6-7k GBP at best. I would have to pay something lite 16-17k GBP to trade in my NAC252/SC DR for a new NAC552, maybe a little less if I’m really lucky. This is too expensive for me…

The only option as I see possible is to buy a pre-loved or ex-demo unit from a UK-dealer and try to sell my NAC252/SC DR here in Sweden. With a little luck it will cost me 6-7k GBP to upgrade in this way instead of 16-17k.

Sure, I will not get a new NAC552 DR but still a nice one I hope…

 

“My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.” sounds very interesting!

Was this done recently or several years ago? It seems like a really good deal!

I would definitely be interested in a new NAC552 DR if I could pay 10k GBP + my NAC252/SCDR.

/Marcus

Remember if you are buying a 2 year old demo model work from the price 2 years ago. This is where you might be able to get 40% of current price. 

I was going through my Naim receipts lately and trade in plus ex dem can make the seemingly unaffordable more attainable. 

.sjb

MDS posted:
dave marshall posted:

I assume you would be replacing your present 252 / Supercap with the 552, so would it not be worth discussing trade-in figures with your dealer against the 552, either new or ex-demo?

My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.

You did well there, Dave 

I have mentioned on here before that my dealer seems to have a more constructive way of keeping his customers happy than most.

At it's simplest, he was happy that he'd already made a tidy profit on both the 252 and Supercap, both bought new by me from him, and so was happy to cut his margin on the 552 to the bone, and compensate for this by selling on my traded in items.

Down the years, I've spent a small fortune there, but each time, I've come away feeling happy that I've had a more than fair deal.

Adam Zielinski posted:
MarcusM posted:

Adam, 40% off the retail price wouldn’t that be a really good deal for an ex-demo unit? The ones I have found so far seems to be 20% off for 1,5 year old units. I thought that was a bit too much but 40% off, is that really possible…?

/Marcus

Depends on your negotiating skills  

Yes, I guess that you are right. As a Swede asking to get it shipped to Sweden I also guess that I start with a little bit of “uphill” . Easier if from UK and visiting your trusted dealer!

My trusted dealer in Sweden where I bought all my Naim stuff do not sell Naim anymore, unfortunately. I have to “start over” with a new dealer so I can’t hope for a big discount with my first purchase at a new dealer…

dave marshall posted:
MDS posted:
dave marshall posted:

I assume you would be replacing your present 252 / Supercap with the 552, so would it not be worth discussing trade-in figures with your dealer against the 552, either new or ex-demo?

My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.

You did well there, Dave 

I have mentioned on here before that my dealer seems to have a more constructive way of keeping his customers happy than most.

At it's simplest, he was happy that he'd already made a tidy profit on both the 252 and Supercap, both bought new by me from him, and so was happy to cut his margin on the 552 to the bone, and compensate for this by selling on my traded in items.

Down the years, I've spent a small fortune there, but each time, I've come away feeling happy that I've had a more than fair deal.

...and no doubt why you are prepared to go back to him with new business. A win-win.

dave marshall posted:
MDS posted:
dave marshall posted:

I assume you would be replacing your present 252 / Supercap with the 552, so would it not be worth discussing trade-in figures with your dealer against the 552, either new or ex-demo?

My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.

You did well there, Dave 

I have mentioned on here before that my dealer seems to have a more constructive way of keeping his customers happy than most.

At it's simplest, he was happy that he'd already made a tidy profit on both the 252 and Supercap, both bought new by me from him, and so was happy to cut his margin on the 552 to the bone, and compensate for this by selling on my traded in items.

Down the years, I've spent a small fortune there, but each time, I've come away feeling happy that I've had a more than fair deal.

Sounds like a good “relationship” . May I ask which dealer you use?

MarcusM posted:
dave marshall posted:
MDS posted:
dave marshall posted:

I assume you would be replacing your present 252 / Supercap with the 552, so would it not be worth discussing trade-in figures with your dealer against the 552, either new or ex-demo?

My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.

You did well there, Dave 

I have mentioned on here before that my dealer seems to have a more constructive way of keeping his customers happy than most.

At it's simplest, he was happy that he'd already made a tidy profit on both the 252 and Supercap, both bought new by me from him, and so was happy to cut his margin on the 552 to the bone, and compensate for this by selling on my traded in items.

Down the years, I've spent a small fortune there, but each time, I've come away feeling happy that I've had a more than fair deal.

Sounds like a good “relationship” . May I ask which dealer you use?

I use Acoustica in Chester, which results in my driving past several Naim dealers much closer to home, but their "out of the box" way of thinking caught my attention early on the the relationship.

Might be worth contacting Geoff via their website ............ who knows, he might well be able to help. 

MDS posted:
dave marshall posted:
MDS posted:

You did well there, Dave 

I have mentioned on here before that my dealer seems to have a more constructive way of keeping his customers happy than most.

At it's simplest, he was happy that he'd already made a tidy profit on both the 252 and Supercap, both bought new by me from him, and so was happy to cut his margin on the 552 to the bone, and compensate for this by selling on my traded in items.

Down the years, I've spent a small fortune there, but each time, I've come away feeling happy that I've had a more than fair deal.

...and no doubt why you are prepared to go back to him with new business. A win-win.

Yes, once I'd latched onto their business philosophy, it would become very difficult to consider going anywhere else.

MarcusM posted:
dave marshall posted:
 

 

“My brand new 552 DR cost me considerably less than £10,000, after my 252 / Supercap trade in.” sounds very interesting!

Was this done recently or several years ago? It seems like a really good deal!

I would definitely be interested in a new NAC552 DR if I could pay 10k GBP + my NAC252/SCDR.

/Marcus

Hi Marcus, 

It was only a couple of years ago.

As I've suggested further down, try contacting Geoff via the Acoustica website, and I'd be surprised if he doesn't come up with something.

In my experience you seem to be able to get 20% off ex-dem models when they are 1 year old, although in some cases the discount is smaller. Trade in values also seem to vary between dealers. In general you seem to get a better deal against purchase of a new unit rather than against a used or ex-dem one. However I have found sometimes that the dealer offers a fixed trade in value whatever you are buying. It certainly pays to ask around for the best deal, especially if dealer loyalty is not an important consideration.

Dave, you were correct. Geoff seemed like a really nice guy and he gave me a tempting offer.

In parallel I contacted two other dealers and ended up buying a NAC552 from one of the other two.

It was a tough decision and pretty close that I would have gone for Geoffs offer.

Sure, I could have investigated/monitored the market for a much longer time and maybe found a better deal but I think that I got a fair offer and I pulled the trigger.

The preamp will hopefully be here in a week or so.

I’m really anxious to connect it to my system and start listening to sweet sweet music

Adam Zielinski posted:

Well done Marcus! Congratulations and do let us know how you get on with your 552.

Thanks, Adam!

Sure, I will let you know what I think about the 552. I’m on business trip week 8 and 9 so hopefully I will receive the 552 in the end of next week so that I can connect it on Saturday or Sunday before I leave. Then it will be “warmed up” on my return on Friday week 9

I have worked on eliminating week links in my system so I think and hope that it will be well set-up for a NAC552. I’m expecting great thing…

Now I only have a NAC252 + SC DR to sell. Hopefully it will work out in a nice way. In the meantime I will have two preamps to compare and listen to. That will be very interesting

Marcus, you're going to love the 552.

As I mentioned earlier, I made exactly the same move from a 252 / Supercap, which was an extremely good pre-amp, but, once it had settled in, the 552 takes the music to an entirely different place.

I can't really quantify that, other than to say that the music sounds more "live" and in the room.

You don't say in your profile whether your 300 is the DR version, but that was my last move, trading in my 300 for a 300DR, and that also has had a hugely beneficial effect on things ................ though you probably feel you've spent quite enough money for the time being! 

Sorry! 

Congratulations on your decision, Marcus. I have only had my 552 for a few months, but echo totally what MDS and Dave Marshall say above. I have been surprised by the things I must have been missing before (my previous preamp was a 52). I have had many "Where did that come from?" moments. It seem like additional musicians have joined the party! I am sure you too will be delighted with the 552. 

dave marshall posted:

Marcus, you're going to love the 552.

As I mentioned earlier, I made exactly the same move from a 252 / Supercap, which was an extremely good pre-amp, but, once it had settled in, the 552 takes the music to an entirely different place.

I can't really quantify that, other than to say that the music sounds more "live" and in the room.

You don't say in your profile whether your 300 is the DR version, but that was my last move, trading in my 300 for a 300DR, and that also has had a hugely beneficial effect on things ................ though you probably feel you've spent quite enough money for the time being! 

Sorry! 

Thanks for the suggestion of the 300DR, Dave. It’s nice to spend other people’s money isn’t it? 

Luckily I already have the DR-version . I should update my profile.

I have to agree that the difference between the DR and non-DR version on the NAP300 was bigger than I expected and gave a really nice performance lift in my system. Reduced “background noise”, more control, better micro dynamics and all of that. The best thing was however that music sounds more “live” and “real”.

On the subject of spending other people’s money, I really think a ND555 would suit you system rather well

MarcusM posted:
dave marshall posted:

Marcus, you're going to love the 552.

As I mentioned earlier, I made exactly the same move from a 252 / Supercap, which was an extremely good pre-amp, but, once it had settled in, the 552 takes the music to an entirely different place.

I can't really quantify that, other than to say that the music sounds more "live" and in the room.

You don't say in your profile whether your 300 is the DR version, but that was my last move, trading in my 300 for a 300DR, and that also has had a hugely beneficial effect on things ................ though you probably feel you've spent quite enough money for the time being! 

Sorry! 

Thanks for the suggestion of the 300DR, Dave. It’s nice to spend other people’s money isn’t it? 

Luckily I already have the DR-version . I should update my profile.

I have to agree that the difference between the DR and non-DR version on the NAP300 was bigger than I expected and gave a really nice performance lift in my system. Reduced “background noise”, more control, better micro dynamics and all of that. The best thing was however that music sounds more “live” and “real”.

On the subject of spending other people’s money, I really think a ND555 would suit you system rather well

Lah lah lah lah lah ........................ I can't hear you! 

AndrewG posted:

In my experience you seem to be able to get 20% off ex-dem models when they are 1 year old, although in some cases the discount is smaller. Trade in values also seem to vary between dealers. In general you seem to get a better deal against purchase of a new unit rather than against a used or ex-dem one. However I have found sometimes that the dealer offers a fixed trade in value whatever you are buying. It certainly pays to ask around for the best deal, especially if dealer loyalty is not an important consideration.

My dealer ‘says’ he cannot offer more than 60%. He also tries to do it against what you paid which may  have been discounted and neglecting price rises. Also likes to claim they have to charge VAT on the full retail price rather than the markup! Cake and Eat come to mind. Serious words in the offing. 

Phil

Filipe posted:
AndrewG posted:

In my experience you seem to be able to get 20% off ex-dem models when they are 1 year old, although in some cases the discount is smaller. Trade in values also seem to vary between dealers. In general you seem to get a better deal against purchase of a new unit rather than against a used or ex-dem one. However I have found sometimes that the dealer offers a fixed trade in value whatever you are buying. It certainly pays to ask around for the best deal, especially if dealer loyalty is not an important consideration.

My dealer ‘says’ he cannot offer more than 60%. He also tries to do it against what you paid which may  have been discounted and neglecting price rises. Also likes to claim they have to charge VAT on the full retail price rather than the markup! Cake and Eat come to mind. Serious words in the offing. 

Phil

He's telling you porkies, Phil. He only needs to charge VAT on the margin.  

Clive B posted:

Congratulations on your decision, Marcus. I have only had my 552 for a few months, but echo totally what MDS and Dave Marshall say above. I have been surprised by the things I must have been missing before (my previous preamp was a 52). I have had many "Where did that come from?" moments. It seem like additional musicians have joined the party! I am sure you too will be delighted with the 552. 

Thank you, Clive!

Congratulations on your NAC552 as well!

rsch posted:

Hello, 

Well done for the the good dea.

Next  step 300 DR or 500 ?

P.s. which loudspeakers did you use before T 808?

Regards

Roberto

Hi Roberto!

I already have the NAP300DR. It’s a lovely amp

With the addition of the NAC552DR I will hopefully be content for many years to come!

If I feel that anything else needs to be upgraded in a few years many things may have happened. Maybe there is replacement products for the current pre- and power-amp range, who knows?

If the product range looks like now, maybe a nice ex-demo or pre-loved ND555?

Before the mighty T808 I had a nice pair of Audio Physic Virgo 25.

MDS posted:
Filipe posted:
AndrewG posted:

In my experience you seem to be able to get 20% off ex-dem models when they are 1 year old, although in some cases the discount is smaller. Trade in values also seem to vary between dealers. In general you seem to get a better deal against purchase of a new unit rather than against a used or ex-dem one. However I have found sometimes that the dealer offers a fixed trade in value whatever you are buying. It certainly pays to ask around for the best deal, especially if dealer loyalty is not an important consideration.

My dealer ‘says’ he cannot offer more than 60%. He also tries to do it against what you paid which may  have been discounted and neglecting price rises. Also likes to claim they have to charge VAT on the full retail price rather than the markup! Cake and Eat come to mind. Serious words in the offing. 

Phil

He's telling you porkies, Phil. He only needs to charge VAT on the margin.  

Yes. Whereas he may not have explicitly said the VAT was on the full price he led me to believe that. @Huge also put me right on this. Thank you too.

@dave marshall Thanks for recommending your Chester dealer. I have sent an email to Geoff.

Phil

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