I normally drive my Unitilite via the Android app from a tablet. This was going fine until I let the tablet update the Naim app as prompted recently. My Android version is 4.4.2 and no system updates took place at the same time - just apps.
Now when I try to open the app, the screen blacks out and after a few minutes I get a message stating that the app has stopped working and do I want to Wait, Report or Quit. Only Quit appears to do anything. I uninstalled the app and downloaded it again from the Google Play store. When it is first run, it sees my Unitilite in my ‘Rooms’ view but when I select it, I get the ‘circle’ cursor which spins briefly then halts. At that point the app is effectively dead and my only option is to kill it off. Sometimes it locks the tablet completely with a hard reset being the only option. Subsequent attempts to run it just gives me the 'black screen' behaviour described above.
Just to test, I installed the app on my Android work tablet (it can’t stay there I’m afraid!) and it worked fine. Naim support suggested that I upgrade the Unitilite firmware, which I did so and it reported 100% success. Still no change to the problem unfortunately. I reported this back to Support and they appear to have gone in to hiding.
Could something corrupt be being left behind when I do the standard 'drag the Naim icon to the bin to uninstall' operation on the tablet? In other words, no matter whether I do a 'fresh' install, the app references corrupted data somewhere? If so, where could it be and how do I junk it? Has anyone else experienced a similar app problem?
Thanks in advance.