The below is a listing of problems I am having getting a repaired UnitiServe SSD functioning. I own Unitiserve SSD (US), Serial Number 311158. It was sent in (not sure where) for repair by Crescendo Fine Audio, Arvada, Colorado, USA around the beginning of Dec 16. The complaint at the time was it would not rip many CD’s. I sent it with about 4 or 5 CD’s that it would not rip for examples of the problem. I picked the US up 10 Jan 17 from Crescendo and Matt, the owner, said there were many things repaired, he was not very specific about what was repaired or replaced. My system is OS X but I have Parallels if I need access to windows for any software.
I connected the above referenced US to my system today. Ethernet CAT5 cable from the US to an Apple Airport Extreme router used as a bridge to the main router in my lower level. A bayonet cable to my Rega DAC and the power cable. I started it up from cold, waited until the front panel logo quit flashing. I then tried ripping one of the CD’s it would not rip before. It started acting like it was ripping then spit the CD out. I started up my n-Serve app on my iPhone, The app said it could not find the Music Store in the ripping screen. I have a 10TB Drobo on the network that has been and is still being used as the NAS music store. This is the NAS that has a couple of TB of music already ripped from this US when it was working. I continued to look at the n-Serve app to see what was going on. The n-Serve app started out saying it was connected via using the n-Serve app on my iPhone and was starting to synchronize my music. After this there was no listing of music as if it did not synchronize. Eventually the n-Serve app stopped selecting the server. Now there is no server showing in the Select Server window. I tried finding it using the n-Serve for Mac and was unable to find the US. Multiple attempts at doing this over about an hour has resulted in no progress. Now I am ready to pull my hair out.
Okay, somehow my repaired US has connected to the network. I still can not get the server to see the Drobo-FS as the music store. I have accessed the IP address 10.0.0.025 to get to the Display Interface. I am in the settings for the US in the Manage Network window. Access to the Drobo-FS is via an ID of MARKTURNER with a password. The subdirectory on the Drobo is NAIM, is that what it is looking for? Not sure where to go on this, as I have told you the seller of this device won’t return my phone calls. I am sure it is something simple but I don’t go into the network to do any maintenance so the vernacular has me a little confused.
I have now entered the Drobo-FS\NAIM address along with the Drobo IP address of 10.0.0.5 with the ID and Password. It scanned the network for approximately 10-20 minutes, the little orange light was solid and then stopped without the green light showing it was okay, there was no light, not even the red one. I thought there was supposed to be a green light but I tried to look at my music library and it was not available. I removed the share and restarted the process of manually adding a share. It started scanning the network again and what I did next must have screwed something up. I went to the music store window and started the adding a music store process, it would not add a music store and the adding share process stopped with no listing of the share details in the window. I then tried to add it again, manually, and it now says all the information entered is in conflict with a share already added but there is not information or listing of the share so I could maybe remove it and start over.
My apologies if this is all confusing, I am confused on what to do next. I can't add a share that conflicts with a share I can't access in the Display Interface. Maybe talking to someone on the phone and having them remote in or walk me through the process would help.
In summary, I seem to have been able to connect to my UnitiServe SSD but can not get the share to connect to access my previously ripped music store and have done something to even have the Share show up in the Manage Share windows. I have sent an email to the support contact without any reply as of yet. Help is appreciated.