Tagged With "Update"

Topic

WARNING: major trouble with streaming firmware update 4.1

gerdh ·
I updated my NAC 172 XS to firmware 4.1 to get spotify connect.   The consequences for my iOS Naim apps are catastrophic: 1. i cannot switch input anymore - the buttons light up on touch but do nothing 2. I cannot play upnp tracks or albums...
Topic

Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

skipper44 ·
Any idea if the current Update versions can be used with Mavericks? Also, what about the VCP Driver currently available, is it Mavericks compatible? Should I just trash the downloads and wait? Questions, questions, questions . . ....
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

Alexb ·
I have a Superuniti and I used Mavericks to update it to 3.22. First I installed the VCP driver (twice bacause it didnt show the fist time). Should be fine for you!
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

T38.45 ·
Please what driver is this exactly? Tx!
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

skipper44 ·
Originally Posted by T38.45: Please what driver is this exactly? Tx! Quoting NAIM's
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

skipper44 ·
Originally Posted by Alexb: I have a Superuniti and I used Mavericks to update it to 3.22. First I installed the VCP driver (twice bacause it didnt show the fist time). Should be fine for you! And you had the USB B to USB mini cable?
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

T38.45 ·
MANY thanks skipper!
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

skipper44 ·
Originally Posted by T38.45: MANY thanks skipper! May I give a counter Thanks in advance? (btw, it's the same 'driver' write-up for Update 3.22)
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

skipper44 ·
Originally Posted by T38.45: MANY thanks skipper! Originally Posted by Alexb: I have a Superuniti and I used Mavericks to update it to 3.22. First I installed the VCP driver (twice bacause it didnt show the fist time). Should be fine for you! Unrelated to the effort discussed in this thread, I've hit the dreaded Fault 28 (Bridgeco boot fail) which seems to hit hard and not leave too many choices . . . cannot even connect to a network. Have tried unplugging the mains and waiting etc, it...
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

T38.45 ·
doesn't work....the NAIM GUI doesn't show USB :-( guess I'll contact my dealer....
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

skipper44 ·
Originally Posted by T38.45: doesn't work....the NAIM GUI doesn't show USB :-( guess I'll contact my dealer.... You have got the .pdf part of the download? The NAIM download must've consisted of 2 files, one being the Updater, and the second being a .pdf document which gives you instructions. It tells you where to get the Driver Or how to check if you already have the capability. So you mean you aren't getting one of the (bold italicized) listings shown below?
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Re: Updates - 3.21 and 3.22 for Uniti 2/ OS X Mavericks

Alexb ·
I used the usb cable from my playstation controller. the not showing of the usb to serial is also what I got the first time, second time it worked. for me this was the first update on osx instead of windows. good luck!
Topic

Firmware Version 4.4 Update

Karen ·
Did anyone experience problems after performing the Factory Reset upon completion of the update. The Factory Reset is required to update the firmware. How important is the firmware update? After the Factory Reset, what had to be set up again? I have done updates previously and those went fine. However, I have never done a firmware update or Factory Reset.
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Re: WARNING: major trouble with streaming firmware update 4.1

Bart ·
Have you reached out directly to Naim Tech Support? Given that this has been released for quite a while now and the world has not caved in, your experience is not UNIVERSAL. I'd start with Naim Support. Sorry to hear of your troubles; they are certainly frustrating when they happen to any owner!
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Re: WARNING: major trouble with streaming firmware update 4.1

gerdh ·
Amazing: One day and a dozen restarts/reboots later the problems simply have dissappeared. Must have been some strange network hiccup btw. the NAC and the router !?! Yipppie I got my NAC back - now Spotify rock me...
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Re: WARNING: major trouble with streaming firmware update 4.1

sjbabbey ·
The latest firmware update forced a factory reset which was probably at the root of your problems e.g. system automation would have to be set up again etc. although I see that you did try resetting your settings. Glad to hear you've managed to sort it out.
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Re: Firmware Version 4.4 Update

alan33 ·
Hi Karen - Glad things went smoothly, yay! The confusion is that the "streamer factory reset" is just to put the newly upgraded streamer code on a known start configuration. It is not a full device factory reset (ie renamed inputs, disabled inputs, radio presets are all preserved) as you might do from the handset remote. However, if anything goes slightly sideways during the update, even if it recovers and completes by itself (most common cause seems to be not establishing IP address to do...
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Re: Firmware Version 4.4 Update

Anto68 ·
I purchased my U.L. last december with serial number 395... assembled in 2015 I have the latest firmware suppose. So why in my mask i find 4.4.00 and in official web site Naim (Italian) on the update page the last firmware relased for my product is 3.22 relased on novembre 2013 ? Damn, maybe Naim England support should urge Naim Italy to refresh the page. I noticed that select other languages (except English) are all outdated firmware, not just Italians to be back
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Re: Firmware Version 4.4 Update

David Hendon ·
Anto68 4.4.00 is the latest version of the firmware and that is the one you should use. The web page is very out of date because there have been several 4.x firmware releases in the last year. best David
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Re: Firmware Version 4.4 Update

David Hendon ·
By the way, I have reported the issue to Naim. best David
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Re: Firmware Version 4.4 Update

Karen ·
Thanks for all of the hints and information. The update went fine. Towards the end of the update, the window said that the firmware download was in progress. Upon completion, the window said that a Factory Reset was in progress. Then "Successful". All of my iRadio presets were intact. I could find no changes in Settings. And I agree, the sound is better.
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Re: Firmware Version 4.4 Update

Mike-B ·
The only firmware that required a factory defaults reset was when the new BBC HLS iRadio streams were introduced, that was way back. Since then no resets have been required, not even when the streaming services were introduced. Like HH, I'm on the beta test team & done so many I've lost count, inc another yesterday. Download the firmware dropbox , hook up wires, unzip & press a few clicks, go make coffee - zimples Then 15 mins later, when its all put away, sit back & enjoy,...
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Re: Firmware Version 4.4 Update

fred40 ·
No...went smoothly. No problems.
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Re: Firmware Version 4.4 Update

hungryhalibut ·
You can update the software and not do the factory reset. If you do it you lose your presets and any changed settings. I've done lots of updates, being part of the beta group (over 20 by now) and have never bothered with a factory reset. The update will turn multiroom on, but you can just turn it off again if you don't need it.
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Re: Firmware Version 4.4 Update

ChrisSU ·
I've found that the factory reset sometimes happens automatically at the end of a firmware update, and sometimes it doesn't. It's a bit of a nuisance as you might lose your iRadio presets, and a few other settings you've changed to suit you, but nothing you can't restore easily enough. One issue I've had on occasion is the factory reset setting the volume to an extremely high level, and starting play automatically when the update finishes, even though I've hit the stop button before...
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Re: Firmware Version 4.4 Update

fred40 ·
Thinking about it. l lost my internet connection after the factory reset. No problem but you may have to write down your ip adres Just in case. what really struck me was the sound getting much better after the update.
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Re: Firmware Version 4.4 Update

Karen ·
Hi Alan, Thank you very much. Your reply is quite helpful and explains the meaning of "reset" in plain and simple terms. Karen
Topic

Moving on from mu-so (Update)

blag ·
Hi It's been a while since my last visit, but I haven't been idle. There is SO much wisdom on these fora, and I thought I'd just a) express gratitude and b) update - if anyone's interested. My mu-so is still with me, as is the SuperUniti* which I bought six months later, back in March. I am both pleased and , well, 'miffed' is about as strong as I'd put it. Why, I hear you ask? Well - following a little PPI windfall - I ended up following Hungry Halibut's early advice. I now have a 272 and a...
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Re: Moving on from mu-so (Update)

Bert Schurink ·
Just wait until you have heard the 500 series, you will get high fever from upgradiritis.....
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Re: Moving on from mu-so (Update)

gary yeowell ·
??
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Re: Moving on from mu-so (Update)

hungryhalibut ·
I'm confused. 'If only....' If only what?
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Re: Moving on from mu-so (Update)

blag ·
AH!! I see that my little teaser has spiked a modicum of interest. Firstly, I do have speakers, but not for the SuperUniti!! The If only. .. If only I had listened. If only I had more cash when I decided to purchase the SuperUniti. If only I had known that this PPI claim would come along. If only I had believed that there could be SUCH an improvement in Sound Quality from the 272/250 compared to the SuperUniti. I could go on, but I'm sure you get it now.
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Re: Moving on from mu-so (Update)

Michael_B. ·
How do you know there's an improvement in sound quality without any speakers?
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Re: Moving on from mu-so (Update)

Eloise ·
I suspect Blag had speakers for the SuperUniti which they moved to the NAC-N 272 / NAP250 when they upgraded!
Topic

UPnP Library Update on Superuniti

TomGroove ·
Good morning, being the proud owner of a new superuniti, you might help me on a slight problem. Using the Naim app on an Android phone, it takes a while until a changed PL or an added library content, like a new record, is also seen on the app or at the superuniti. If I use BubbleUPnP, I can see the changes immediately. I do use a PC with foobar to stream. I already tried the cache remove option of the Naim app. Any help, comments ? Thx Tom
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Re: UPnP Library Update on Superuniti

ChrisSU ·
Which cache are you emptying on the app? The obvious one to try is Clear Image Cache, in Other Settings, but this never seems to change anything for me, whereas Input settings > UPnP > Clear UPnP Cache sometimes does the trick. Having said that, the app does sometimes seem to be slow to respond to changes to your music library for some reason.
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Re: UPnP Library Update on Superuniti

TomGroove ·
I meant the one in input settings..clear upnp cache. Sometimes it does get some changes, but not always. Is there something similiar directly within the superuniti ? But I guess than , that the slow changes are not related to my setup.
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Re: UPnP Library Update on Superuniti

Phil Harris ·
Sounds like you need to force a refresh on Foobar itself ... the suggestions for clearing caches on the app will simply get the app to reload details from Foobar, unless Foobar has updated it's own caches then that won't do anything useful. Cheers Phil
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Re: UPnP Library Update on Superuniti

TomGroove ·
not sure on this...Bubble does see the new content. Restarting foobar should actually clear the foobar cache...let me see. Will come back, thx.
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Re: UPnP Library Update on Superuniti

TomGroove ·
So I played around with the Naim App and Foobar. So as stated before, it takes a while until the Naim app stores changes, even if I restart the PC with Foobar. But I don't see any clear rules, how I can push the changes of lib content to the app. However I found my way, how to manage quickly any changes to be played on the superuniti, If I just want to play a CD for example through UPnP, I use a foobar addition, which routes the output of Foobar directly to the Naim (foo_output_upnp).
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Re: UPnP Library Update on Superuniti

Dave***t ·
If you've found a workaround then cool. But in general, the way to think of it is something like this: When you tell the server software (ie foobar, or in my case Minimserver) to rescan your library, it takes a snapshot of the files in the library. This snapshot is what it shows to the Naim app. The Naim app also takes a snapshot of what the server shows it, and stores that second snapshot in the UPnP cache. That's what you see when you browse the Naim app. To update what shows up while...
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Re: UPnP Library Update on Superuniti

TomGroove ·
Yes Dave, I agree, that is the the general solution. Even it is time consuming, it leads to a complete updated listing of the lib content including the playlists. As I am also playing CD's with UPnP, I found the direct streaming way quicker, as I don't need to execute the two steps than.
Topic

HDX Updates

Mysacek ·
Hello. Looking for a little guidance please. My system has been in storage for a few years due to huge revonation project to my home (...needed to hide my precious Naims from dust, crud, bricks and bullets!). Anyway just got my system back up and running again. However my HDX is due an update or two... My question is, with current Firmware Version being 1.7b and with me back in 1.6d territory, what is should my update progression be? Reason for asking is the Naim Customer Support web page...
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Re: HDX Updates

J Saville ·
From memory the 1.6g update is bundled with 1.7a.
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Re: HDX Updates

Klout10 ·
Hi Mike, I used to own an HDX and from memory I recall that it was very important applying the upgrades in a sequential manner without skipping one... Maybe the best way is to contact Naim directly for more information... Regards, Michel
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Re: HDX Updates

Mr Underhill ·
Hi Mike, I have 'liked' Klout's reply but think it is important enough to do a: '....the best way is to contact Naim directly for more information... Regards, Michel' +1
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Re: HDX Updates

Claus-Thoegersen ·
My guess is that 1.7B has the other updates, but waiting 2 days for a definitive anser is the way to go, and the new functionality you get with 1.7 is nice, but nothing you cannot live without for a few more days. Claus
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Re: HDX Updates

David Hendon ·
No 1.7b doesn't include 1.7a. It's all explained on the download page https://www.naimaudio.com/updates Basically if the OP has 1.6 then he will have to do 1.6d first, then 1.7a and then 1.7b . But I agree with others it would be worth waiting until Monday for a quick phone call to Naim support to check this out. best David
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Re: HDX Updates

Mysacek ·
Many thanks for the responses everyone. Yes I think I'll takes Klout's advice and give the boys at Naim a call just to clarify. It was the slight contradiction in the Naim supplement literature against the https://www.naimaudio.com/updates page on their website that threw me and made me ask the question. And as Klout says... it's important to apply the updates in the correct sequencial order... Thanks. Kind Regards. Mike
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Re: HDX Updates

sktn77a ·
And the answer is?
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