Tagged With "beta"

Topic

Tidal Firmware Update?

nigelb ·
Does anyone know what the current status of the (delayed?) Tidal firmware update is? Has it gone back to beta testing? Can the beta testers reveal anything yet? As a lover of Tidal (and the new artists it has opened my eyes to), I would very much appreciate a further uplift in SQ that the anticipated update promises to provide.
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Re: Tidal Firmware Update?

hungryhalibut ·
While the beta team know what is happening, we cannot say anything publicly.
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nigelb ·
Thanks HH, I understand.
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nigelb ·
I wonder if Trevor can tell us anything?
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hungryhalibut ·
Clearly he can, the question is rather more whether he will.
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Pev ·
Another reason why us beta testers can't say anything is that there actually is bugger all happening
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nigelb ·
Oh dear! Come on Trevor, give us long-suffering Tidal users a crumb of comfort!
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Emre ·
Will it stream 24/96?
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Goon525 ·
Oh , c'mon everyone, it's only late August. It's only eight months after it was originally expected. Nothing unreasonable about that, is there?
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Dozey ·
I am considering getting a Sonos connect to feed my NDS for tidal.
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Ardbeg10y ·
Why not using a ChromeCast Audio? Digital == Digital ... As long as you use the optical connection.
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Emre ·
Why you need sonos or chrome cast for Tidal in NDS?
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Dozey ·
Because of drop outs. Using Sonos there are no drop outs.
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Dozey ·
Don't think ChromeCast supports tidal, unlike Sonos.
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Ardbeg10y ·
I'm not a Tidal user, but according to press releases it was recently added.
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alan33 ·
Perhaps not an ideal solution, but Naim have welcomed many forum members to the Beta program...which has a focus on Tidal streaming and sound performance at the moment. So if your Tidal experience is poor and you are willing to try out firmware that is not yet up to general release level (but certainly works and sometimes has features Naim are still trying out), then I recommend that you send a note to Naim service and ask to be admitted. There is a lull in test candidate evaluation at the...
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Re: Tidal Firmware Update?

Harry ·
That's a good suggestion Alan.
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Re: Tidal Firmware Update?

Trevor Wilson ·
hi guys the R&D team poked me to say that update required, and being very honest, i thought i had updated you at same time as i updated the beta team a few weeks back, but obviously this didnt get posted. sorry for that. status is that after alot of listening to alot of variants of different products, we are currently not satisfied that the sound meets the standards we expect, so the situation at present is that its back with R&D and a new internal release is expected this week, to...
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Re: Tidal Firmware Update?

Simon-in-Suffolk ·
The Sonos is ok, but as we know Digital is not the same across all transports and the lack of precision in the Sonos transport clock does let the side down, but it is certainly better than nothing or where a Naim streamer might be currently unusable in your setup.
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Emre ·
So we buy a 7k£ streamer with tidal and had to add sonos because the 7k streamer is not delivering what is advertasing! You should send the sonos invoice to Naim! You should get a can of gas and call the press, burn the NDS in front of Naim building
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KRM ·
...or you get the Naim R&D team working to improve your streamer for free. Keith
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charlesphoto ·
Or you get a Sonore microRendu with a decent power supply, use the Lumin or Kazoo app for Tidal, and blow away the NDX in sound quality for a 1/7th of the price. Plenty of options out there....
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Ardbeg10y ·
Nooo that can't be true. You just killed my dream ... Nooo that can't be true! you just killed my dream ...
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AndyL ·
another option being Tidal via Audirvana+ on a Mac Mini with Damien working to improve your sound quality for free
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nigelb ·
Trevor Thanks for the (belated) update. Although it is somewhat disappointing to find the FW update is still not ready, I commend Naim for having the resilience to stall the release on the basis that SQ is not good enough. We would all be even more disappointed if the FW were launched with no appreciable difference in SQ. So I fully support the R&D team in continuing their quest for a FW update that will deliver the best (well optimal) SQ. Good luck chaps, but please don't leave us...
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Re: Tidal Firmware Update?

Emre ·
There is a difference " improving my streamer for free " and fixing something which is not working.... If the Naim is trying to improve the SQ for us i respect that, but in the case mentioned above adding a SONOS is not for SQ at all because of the drops that makes the streamer's Tidal function unusable. Imagine you buy a TV and every 30 second it becomes black for an half second.... will you wait for Sony/LG to improve your TV for free or return it because it is not WORKING! If someone...
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Harry ·
I don't think returning something that doesn't work is rebellious. If the unit is faulty you should get your money back and buy something that works.
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Dozey ·
To be fair, when I bought my NDS, Tidal integration was not included - so I did not buy it for that. I will investigate being part of the B team, but am between computers at the moment so will need to get that sorted first.
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Harry ·
This is my situation also. The NDS was bought to play pack CD and higher resolution files stored on a NAS on our home network. A job that it does brilliantly. Not remotely interested in subscription based streaming. Sounds like a waste of a good NDS (in this house). But others have different needs. If the NDS was bought with this capability and is failing it should go back, like any other hardware item which doesn't work properly (I've sent a Corsair keyboard back to Amazon today. Irritating...
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Re: Tidal Firmware Update?

KRM ·
I agree that folk who have bought a Naim streamer since October last year are entitled to cross about the delay. I bought mine before streaming subscription services were added so it's less frustrating.
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nigelb ·
I bought my NDS pre Tidal but I have very much enjoyed Tidal as an additional music source, discovering some wonderful new music and some wonderful new artists. It was however very frustrating when I was experiencing drop outs and that kind of failure is unacceptable. These days drop outs are rare and I am more interested in optimising the SQ available from Tidal - hence my interest in the progress of the FW update. Tidal however is a secondary source of music for me, but I use it for more...
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Emre ·
In theory Tidal hifi should be same/similar to cd rips, this is why we are paying the double of standart subscription, and there is no shame for a expensive 16/44 source, remember cd555? I like tidal very much for discovery and mix taping, wife music
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Simon-in-Suffolk ·
Absolutely - there are three differences I have measured which seem to affect SQ between Tidal streaming of FLAC and home streaming of WAV. 1) Tidal sends FLAC media - most with Naim stream WAV media - because they hear a difference on their equipment between rendering from FLAC and rendering from WAV. 2) The inter timing variation between media packets seems to affect the SQ on Naim streamers (measured and assessed on an NDX with various firmwares). I have found the inter timing variation...
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KRM ·
Hi Simon, Are you saying that 2) and 3) can lead to variable sound quality, from one moment to the next? Keith
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Simon-in-Suffolk ·
yes in theory - but I have tended to notice it more from track to track or even album to album - as they can often be sourced from different IP addresses and servers. I have also noticed it changing at different times of the day sometimes. With respect to point 2) I have done some 'controlled' measurements using home streaming equipment and servers - and I see these characteristics repeated with Tidal but exaggerated. I am coming around to the idea that this might explain in part the SQ the...
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sbilotta ·
Strange... i am trying Tidal and have not noticed any dropouts or any particular SQ issues, but my main focus for my NDS is not internet streaming.
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Simon-in-Suffolk ·
Why is it strange? Must admit never come across a SQ issue on Tidal.. but used to get dropouts occasionally.. But dropouts hugely improved I think for most in the forthcomg firmware. Remember given my above provisos in the above posts as far as your NDS is concerned there is no difference between Internet streaming and local streaming .. it's the same FLAC media assuming you locally stream FLAC ... and the masters are the same. Simon
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Arun Mehan ·
I've never been that great at articulating what I hear in words but somehow the Tidal streaming doesn't sound as good to me as local streaming. Maybe it's the content and honestly I just setup Tidal yesterday so not much listening via the NDS. But local streaming sounds better to my ears. There's a missing ambience to the Tidal sound. It's smaller and shut-in compared to the music coming from my NAS. I actually prefer Europaradio (1,000 Kbps Lossless Uncompressed FLAC) on vTuner over Tidal.
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GraemeH ·
Listening to Led Zep's 'How the West Was Won' just now via NDX Chord Hugo TT & 250DR Tidal and it sounds excellent. I'm totally absorbed...No desire to analyze the micro-sonics. G
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Re: Tidal Firmware Update?

mfan ·
Belated thanks to Trevor for the update. A question for the technical team: If I'm not mistaken the emphasis now seems to be on sound quality, whereas originally it was both on drop outs and SQ. Could there be a solution where a drop outs solution is released while the SQ development is ongoing? I appreciate any SQ improvement will be appreciated by all Tidal users, but a drop out solution would at least make Tidal useable for those of us who still have issues. Granted, I bought my NDX for...
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Richard Morris ·
Arun, can you explain how you set up the Europaradio 1000 on vTuner?
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dayjay ·
Which sounds excellent and damned close to local files although I'm sure it will on Naim gear at some point too
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nigelb ·
I think we need to be clear about what we are expecting from the FW update and what issues we are having with Tidal, which I would suggest fall into 2 categories: Dropouts and SQ. I no longer suffer with dropouts but would also welcome improved SQ as I listen to Tidal quite a bit these days. The immediate problem must however be the dropout issues that some still appear to be suffering with. So the question is, does the new FW update address the dropout issue or SQ or both? A secondary...
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Arun Mehan ·
Hello Richard, I believe it's been posted before on the forum but if you email me (see my profile), I can provide you instructions. Arun
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Dave***t ·
Arun, a search doesn't seem to show any previous info on the forum, and I'd imagine a few people would be curious. Could you post the method on the forum, to save piecemeal emails, or is there something that'd break forum rules involved?
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Re: Tidal Firmware Update?

Richard Morris ·
Arun send me the instructions, which are as detailed here once you have logged in. The stream for Europajazz 1000 is http://www.europaradiojazz.org/stream.flac.m3u As Arun advised I set the media type to Windows Media. However the station (and others I have added) is not showing up on the naim iPhone app. I can Airplay from the website to a Mu-so, of course. Once added the screen then says: 'Your added station EJ will appear on your Naim Uniti after it is next updated. You may update your...
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Re: Tidal Firmware Update?

Dave***t ·
Added the station via Naim.vtuner.com (didn't know you could do that!) and found it in the added stations folder in the Naim app. Unfortunately, despite specifying windows media stream at 1000kbps when adding it and double checking the stream address, it shows up as 320kbps AAC when playing on my 172. So can't make any comparisons with other streaming sources.
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King Size ·
Just listening to Tidal HiFi at work and all of a sudden it stopped and started buffering which got me thinking... I wonder how man Tidal issues are related to sub-optimal networks or internet connections? I use Tidal on my PC at work and do occasionally experience dropouts or buffering issues but do share the network with 19 other people and we do have the odd issue. Whereas i've never had any issues at home where I stream Tidal Hifi through my NDX. Maybe the firmware isn't to blame?
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Re: Tidal Firmware Update?

Simon-in-Suffolk ·
Hi most of the Tidal issues have been down to duplex latency ... That is round trip time between the streamer , Tidal media server and streamer again . This can vary under load from the Tidal (or any server) as well load on the network route. The current firmwares are quite sensitive to this, however the firmwares that are in development for the streamers are more tolerant to latency here... and dropouts will be significantly improved. This issue is not directly related to network bandwidth...
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Re: Tidal Firmware Update?

Arun Mehan ·
Thanks to Richard for posting the instructions. That's interesting Is there a limitation in the 172 compared to the dedicated streamers? How does it sound to you? I do hope Naim can improve the sq with Tidal (and other streaming services) but I have enough music to keep me occupied. Radio Paradise at 320 is enough to introduce me to new music let alone my friends who keep introducing me to new stuff all the time. Arun
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