Help needed with a Mac (but not for audio issues)!

Posted by: Massimo Bertola on 04 December 2011

I have a new MacBook pro, which - as soon as it entered my home - I configured for the wi-fi connection with my router. From then on, it connected in a few seconds when on, never needing any other setting.

Recently I was left for more than one week without Internet by my provider, and by the time they finally solved the problem, I had had to reset the router completely. I then had again the default WEP password that came with the router for wi-fi security (that I had changed to a new one, and put into our  two laptops and the two Internet radios).

So I re-set the old password to my wife's netbook, my MacBook, the two radios and all went well except for the Mac, which didn't recognize the network again and had to be manually connected from a list of available networks each time.

Today, after a short weekend, I have turned it on and it simply doesn't connect anymore to the wi-fi.

I have erased the memorized networks (a few of them, from my neighbors' flats), have put my one in, typed the WEP code but it doesn't see >any< network, and only connects via ethernet.

Funnily, after having heard about a Mac outperforming a PC and so on for years, I must say that it freezed two or three times and now lost the connection in a few weeks, and in general has given me more problems than my old tower HP in years.

Someone can help me?

 

Thanks,

Massimo

Posted on: 04 December 2011 by analogmusic

it's under warranty, return to apple.

 

looks like the wireless hardware has gone bad if it cannot see any wifi.

 

try to remove the security WEP from the router first though.

 

i won't advise you to reboot, I assume you have already done this?

 

I have a macbook pro 2010 13 inch, a fantastic machine.

Posted on: 04 December 2011 by Massimo Bertola

analog,

 

thanks but it was simpler than that... Though not for me, it seems. I had to enter a thing called >key holder< and trash the memory of the password, and so on...

Everything is working again, I don't know how I found this key holder and how it came to me to erase the old password, but it worked.

 

Nice Sunday to all,

 

Massimo

Posted on: 04 December 2011 by analogmusic

Whew... really glad to know that it worked ok.

 

enjoy your mac, is it your first?

Posted on: 04 December 2011 by Guido Fawkes

Hi Max

 

Please note WEP is rubbish in terms of security.

I'd strongly advise switching to WPA2 if at all possible.


Nearly every wireless device supports WPA.


Sorry, but I wouldn't like to see you or any forum member caught out if the security of you home network is at all important.  


All the best, Guy. 

Posted on: 04 December 2011 by garyi

You absolutley should not be using WEP, I even seem to think that OSX does not support it.

 

Use WPA2 if your router does not have it, throw it out and get one from this century.

 

Posted on: 04 December 2011 by Massimo Bertola

Hi all,

 

thanks for the tips. I'll check with my router but I'm pretty sure it supports safer formats. Anyway, my MacBook Pro hadn't any problem at all until they >fixed< the line, so I wouldn't swear it's not also their responsibility.

 

Let's see with WPA2,

 

ATB

Max

Posted on: 04 December 2011 by Massimo Bertola

My router supports WEP and WPA-WPK, so I assume that even if neither is WPA2, WPA-WPK is better than WEP.

I'll reconfigure it and change the password, thanks to all of you for support, I may come back for some more help.

 

Ciao,

Max

Posted on: 04 December 2011 by Massimo Bertola
Originally Posted by analogmusic:

Whew... really glad to know that it worked ok.

 

enjoy your mac, is it your first?

I first had an Macintosh LC in 1991, 1MB Ram, 40MB HD, the OS (6.7, wonderful) came on a single floppy disc.

It lasted 10+ years, then I bought an iMacDVD, ruby red, then after a couple of years I moved to PC.

It's a comeback.

M.

Posted on: 04 December 2011 by BigH47

How did you rid your mac of other networks?

 

I have got ours working on the new HH3 but I still see other networks, even our old HH2 one( unless a neighbour has one), I would like to tidy thinks up a bit.

Posted on: 04 December 2011 by Massimo Bertola

Guy, Gary,

thanks for the suggestion. I have re-set everything (Mac, netbook, the two iRadios and of course the router) to WPA2 protection, everything works fine and all seems smoother and even faster. My warm gratitude to the guy at the end of the customer help line who suggested to me to simply use WEP because it was >lighter<.

Big,

I'll redo the steps by memory and then will post you hopefully with no mistakes.

Ciao,

M.

Posted on: 04 December 2011 by garyi

You cannot 'loose' the other networks, if you are on wireless then your wireless card will see other wireless networks, its the nature of the beast.

 

90% of my network activity is via ethernet, Wireless is a bit crap.

Posted on: 07 December 2011 by dzambolaja
Originally Posted by Guido Fawkes:

Hi Max

 

Please note WEP is rubbish in terms of security.

I'd strongly advise switching to WPA2 if at all possible.


Nearly every wireless device supports WPA.


Sorry, but I wouldn't like to see you or any forum member caught out if the security of you home network is at all important.  


All the best, Guy. 

better still use the MAC number access restriction.

 

Check your Mac's MAC number (a string of digits and letters under wireless settings) and enter that string into your router's list of allowed devices.

 

Hardware based access restriction is always better than software one.  And there is no speed loss associated with WEP, WPA etc.

 

Bobby

Posted on: 09 December 2011 by Andrew Herd
Gary,

Hopefully your troubles are over now, but apart from switching to WPA2, it is usually worth going into preferences and telling Macs that are misbehaving to "forget" wifi networks that you don't want them to join. OSX is designed to remember networks that have been joined in the past and while this can be tremendously useful, it is a real PITA when a machine suddenly gets the urge to join the wrong network - or worse yet, the right network, but with the wrong password.

Andrew