Uniti bricked by firmware update

Here we are - the worst nightmare happened last night:

I attempted to run the latest firmware update on my Uniti (right model, right SW number, digital iPod via USB enabled model etc.) and it failed.  Miserably.

First the firmware upload via RS232 was interrupted like 20 times at 10%, 30%, 55%, 78% etc. before it finally reached 100% completion.  Every time the "communication failure" error was reported.

Then, after finally completeing the 100% upload, the Streamer Updater got stuck at the "Device Reset" step, and it sat there forever until in reported something like the "communication problem with the device".  So I had to repeat the process again, and again and again,...  And every time it did manage to upload 100% without interruption it got stuck at the "reset" step with no intention of actually doing it.  The Uniti screen displays " Firmware Update, do not switch of..." all the time.

And now the real trouble starts:  in the process, my Uniti lost the connection to the modem/router ( I do not know why it needs it during the firmware update in the first place, unless it is for the network card detection?).  So now the firmware update process starts with the message saying something like "IP address cannot be found".  It does start the firmware upload though, however it obviously tries to start up the network card after the 100% upload is completed but fails (I guess?).

After battling for 3 hours I gave up and switched the Uniti off and back on.  And the same screen comes on saying that the device is in the Firmware Upgrade mode - in other words it is stuck in it.

I wonder if Uniti can be reset somehow by using the front panel button combination while powering on/off?

I am currently located in Saudi Arabia and my nearest Naim dealer is in Dubai 1200km away.

My machine is just over a year old and I have had problems with certain iRadio stations causing system freeze from day 1 hence I attempted this firmware update aiming to solve this issue.

Anyone knows how to RESET Uniti or to force the reboot after completing the 100% firmware upload while the network card or ethernet connection to the router is not available at the same time?

Uniti was connected to the router using the fixed IP address prior to update, if it matters.

I am desperately waiting for the Naim service center to re-open this morning to see if they can help.

Thanks

Bobby