Any computer teckies out there

Posted by: Mick P on 03 April 2004

Chaps

I seem to be having PC problems lately.

I can use this PC for surfing the net and sending emails etc.

My problem is that I have lots of spread sheets and pics filed away under my C drive and if I click on to retrieve them, one of two things happen.

1) It takes a minute or two for the file or pic to appear.

or

2) Nothing happens and then I get a message saying " there was a problem in sending a command to the programme." Therefore I cannot access the file or pic.Then the screen freezes and I have to reboot.

Any idea what the problem could be.

Regards

Mick
Posted on: 06 April 2004 by Mick P
I bought the PC in Nov 2000. It is still operating fast and I can surf the net and send emails dead easy.

The problem I have is that I have a couple of files (all under C drive) with dozens of various pics and spreadsheets. If I click on any of theses pics/files then it freezes the PC for a minute or two until the pic/ file comes up.

I have scanned the disc, defragged and uninstalled the stuff you told me to (real player) and the problem still persists.

I may well take Paul up on his kind offer if it is still open.

Regards

Mick
Posted on: 06 April 2004 by Paul Ranson
Sure.

Paul
Posted on: 06 April 2004 by Mike Hughes
Can I just go back a bit here Mick?

Are you saving these files as C:\... or are they several folders away from C:\.

If the former then I still say that the location could be the problem in as much as saving things as C:\Myfile is a very bad idea and will indeed cause exactly the problems you describe. If these are downloads then some do indeed default to the C:\, which is poor practice and you need to move them asap. I wasn't sure you understood my original question on this.

Mike
Posted on: 07 April 2004 by Mick P
Chaps

I had a "teckie" around earlier in the day and after 3 hours he sorted me out. It looks like plaxo, which is an email enhancement, allowed a quiet little programe in which was running away in the background.

He disabled it and the PC is back to firing on all fours. The cost for the 3 hours was £20.00. The guy is just keen on other peoples PC's.

Foetunately it was not a hard disk problem which is a relief.

Regards

Mick
Posted on: 07 April 2004 by Jez Quigley
That's good news Mick. Now could you get him to have a look at my problem!

http://forums.naim-audio.com/eve/forums?a=tpc&s=67019385&f=58019385&m=48110807
Posted on: 07 April 2004 by ken c
quote:
Originally posted by Mick Parry:
Chaps

I had a "teckie" around earlier in the day and after 3 hours he sorted me out. It looks like plaxo, which is an email enhancement, allowed a quiet little programe in which was running away in the background.

He disabled it and the PC is back to firing on all fours. The cost for the 3 hours was £20.00. The guy is just keen on other peoples PC's.

....
Mick


i did ask you to check "task manager", but in your desperation, i dont think you were taking much in...

glad its sorted.

enjoy

ken