Dyson: hype or what?

Bought a DC01 some 6 years ago - still have it for the garage / workshop.

Recently moved into our new home and decided to buy a DC04 to go with the new carpets. Does everything it says it should.....

One thing I would advise is that you check / change the filters regularly as they are fundamental to the suction. If they become too clogged then the pickup suffers.

Spare accessories are expensive (ie. tools) but at least you can buy them off the shelf here in Curry's etc.

Hoovers suck !

Pays yer money and takes yer choice, but I wouldn't buy anything else. Beware of other manufacturers selling Dyson lookalikes.

Had a DC04 and a DC07 and yes theyb suck, they suck pretty well.
However I am not convinced they are any better than the competition or worth the extra. There are plenty of tools and gimmick's but they only have to hoover carpets so how much do you need.

Like anything else if you look after them they will last longer.

You pays ye're money etc etc



Regards


NB

My wife tells me hers is fantastic, it's a Dyson 'Animal', or whatever that is. We bought it last year when we got the dogs.

And I'm serious as well about this comment being from my wife. I've never used the thing yet.

Quote:-

And I'm serious as well about this comment being from my wife. I've never used the thing yet.
______________________________________________________________

Shame on you Brian, just think of all that fun your missing out on!



Regards


NB

WE have a DC03 - the replaceable filter has now been replaced with a long life one that needs washing out every 6 months.

The visible dirt collector makes cleaning a "rewarding " activity as you can see the dirt that has been collected.

The tools and long pipe are sensibly carried around on the machine so there is never an excuse to not clean into or under an object

Dyson have some great demo movies on their website as well

In the UK, spares can be ordered online.

Derek

<< >>

My cleaning staff recomended a Dyson, but some models are pants, some good. I think ours is a DC04.

The washing machines are mad money though.

DS

ITIR - Dome - Dome 3

*** All the views expressed within this e-mail are the sole responsibility of DS, and as such are subject to chaining ***

We've had a DC01 for about 8 years now. It's been by far the most effective and efficient vacuum cleaner we've ever had. Nothing else has come close.

In the UK Dyson's repair policy is very good. Out of guarantee they charge a fixed fee and for that they come to your house and fix the machine but also replace any damaged bits including the cable and tools.

I can't remember the exact amounts but its about £50 if the motor is OK or about £90 if the motor has gone.

We have a Dyson upright and a little LG jobbie. The Dyson is much better, it cleans well and doesn't emit dusty air.

We like Dysons in our family. We've been through about 4 in two households - they only last 2-3 years each in our hands, but the performance is pretty good compared to the Mieles, Hoovers and whatever that preceded them. After my DC05 conked out 4 weeks ago, I bought a lookalike LG as a quick replacement 'cos my house was being put onto the market - but it is pants, total pants. I'll be ordering a DC11 now.

I have an upright Dyson and its really great. Must look into this business about replacing the filters though...I certainly haven't done that in 2 years!

Simon

We have had one for the last 4 years. It was bought on account of the claims to filter the air of dust and pollen. It's difficult to prove/disprove the effectiveness of these HEPA ? filters, but we are quite satisfied.

Our machine is rather noisy in operation, but I suppose that releases more suction power. I had reason "to take it apart...", and am not that impressed by the quality of the materials used, but a lot of thought obviously went into designing for assembly.

Recomended.

Brian OReilly

Dysons? Biggest heap of dog's poo we ever bought. Before that we had a Henry which gave us many years trouble free service - I eventually broke it by sucking up the plaster that had come off the walls when we stripped the wallpaper off.

We had a DC01 and were sold a 5 year warranty which I thought was a rip off at the time BUT

We had to replace the following...

• Wheels (twice) - the just kept snapping off
  
• Hose (twice) - this kept getting caught by the metal wand which made a hole in it.
  
• Handle wand - this broke at the elbow where the metal pipe stopped and the plastic pipe snapped
  
• Main lead - it cut through the cord where it entered the body of the machine.
  
• The motor - when this went the repair bloke asked how often it was used - Mrs S vacuums most days because of the mess the kids make. We were told they weren't designed for that level of usage.
  

Just about the only bit left of the original machine was the clear plastic bin that collected the dust and crap. It was riddled with design faults and poor quality materials - we won't be buying another one.

Oh, and don't believe the 100% suction all of the time rubbish either - they clog up just as easily as any other vacuum cleaner.

When the guarantee ran out, out went the Dyson. We bought a cheap Electrolux for about 20% of the price - it has lasted 2 trouble free years so far.

I wouldn't buy anything else now. I love the way it all comes to bits for servicing.

We had a Dyson DC01 I think - the clear & yellow one anyway.
During the warranty period (1 year) we had the motor replaced twice and the power switch replaced once. After the warranty period expired I looked out a recommended vaccuum cleaner repairer, and took it along. When I walked in, he pointed to a line of Dysons and said to put it on the end, and then told me that 75% of vaccuum cleaner repairs he carries out are Dysons, and that they are absolute shite and the best thing I could do would be to buy something else. I had it repaired with another power switch, and when it went wrong again , which looked like another motor (it would cut out after about 10 minutes and then reset if you left it half an hour), I left it out for the bin men. It was just over 2 years old. We bought a Henry after that which cost £80 and is so powerful I can use it to get the kids in from the garden.
Designer shite. Buy a proper vaccuum cleaner - not just something that looks trendy in the cupboard. Vaccuum cleaner fashion? Jeeezzz

We have had a Dyson upright for several years. It has never been impressive. Continually changing the filter. I am not sure if has required repairs. Gradually becoming less and less effective.

Had one for 8 years, a DC01, never any trouble. Annoying that the filters need changing "never loses suction" my arse. I think the more recent ones don't need this?

What do you people (the unhappy ones obviously) do to them?


>Will add something funny when I think of it.<

Davie,
For what it's worth,
As the [now I'm retired], houseman who does all the cleaning we have both a dyson DC01 and a Kerstar.The Kerstar is an industrial type "tub" cleaner that we first saw being used at Gatwick Airport by their cleaning staff. We have had it about 18 years or so, and is used twice a week.In that time we have only replaced the inner paper dust bags,it has not even needed a service, and will pull the bricks out of the wall, let alone remove the plaster.The Dyson on the other hand, well is ok for a quick flick around if your in a hurry, might have been a good idea design wise, but in my opinion poorly engineered.I would also echo Rashers comments regarding it's quality and operational efficiency, just as an addendum to this, I would never buy again from someone who to the unfortunate cost to his workers, who helped to put him where he is today, clears off to the far east to manufacture the goods just to maximise his allready high proffits. Just my opinion you understand and I dont expect others to agree with me, But ------
oldie.

quote:

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What do you people (the unhappy ones obviously) do to them?

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Prior to chucking ours out, we just used ours to clean the carpets, which it did impressively when it was brand new but this didn't last long. We found that anything more solid than dust (e.g. paperclips or bits of Playmobil or Lego) used to kill it.

I also have to agree with Oldie on Dyson's rather cynical move to manufacture in the far east. I asked the nice lady in the call-centre about this the last time we had any contact with them (to get the motor replaced) they didn't treat their former employees very well. Suffice to say that there were a large number of Dysons taken to the dump close to the factory.

Oh yes, a plus point, their customer service is quite good but then it has to be (probably second to Naim's which doesn't, if you know what I mean).

We'll probably go back to a Henry when the current vac gives up the ghost. I must admit I miss that friendly 'face' looking up at me, following me round like a friendly pooch, effortlessly sucking up anything the kids left lying about (we often had to fish out the odd sock that had been sucked up from underneath my son's bed).

That reminds me - my little guy's sock is still in the back of the car & I've been meaning to fish it out since the weekend.
Seagull - Did you get your Dyson maybe 4 years ago? It sounds as if the product went through a particularly rough patch centred around the dust-up (sorry) prior to the relocation. That may account for the differing experiences here.

No, ours was an earlier one. We had a 5-year gaurantee which ran out last year (along with the Dyson).

Is this sad or what? Talking about vacuum cleaners on a hi-fi forum.

Its a slow day at the office...

Aren't Dysons a bit lower-middle for you people? Anyway, I think they're plasticky rubbish and emptying the little buggers, even if done a mile down the road, deposits all the crap back on the carpet.

My DC01 is coming up for its 10th birthday. A couple of months ago I replaced the brush-bar since the bearings had worn out (watch out for a loud screeching noise, or they can overheat and melt the plastic mountings).

It is highly efficient and throws out little dust back into the room, unlike some others (I have a dust mite allergy and notice these things by sneezing!). The only drawback is its weight (though I gather that more recent models are lighter and a bit less bulky).

Nick

Dyson - pants.
My first Henry has lasted about 10 years, and being a builder, it gets some stick, and without a problem. All the cleaners I have met use Henry's, and I work in several offices, so see a few...
Dysons clog up like any other, and seem to be built very cheaply - a friend is on his 4th in 6 years - he likes the look, and can afford to waste money..
A Henry costs about £100 - I have just bought another so we can have a new one at home - meanwhile my old one carries on clearing up all the mess I can make....
Not so good looking though, if that matters..

Steve

Well the nice condition Henry that came with our place lives in a cupboard, unused --- no comparison.

It seems that vacuum cleaners are like Hi-Fi in generating a multitude of opinions.

Nick