Good service and good products
Posted by: Tuan on 14 June 2002
Good service policy and good products that is how I describe Naim Audio to friends. I recently upgrade my pre-amp 92R to the model 102. All it takes is a quick phone call to my Naim dealer in Toronto (HiFi Fo Fum in Toronto). The desired pre-amp was quickly sent from Dimexs (Montreal) down to Toronto within a day and Steve came to my place and install the unit (same day as the unit arrived). He fixed up the speaker position and gave me a short introduction to a potential upgrade as I softly asked for him opinion. I was surprise how Naim equipment retain their re-sale values. Never try to sell anything and honest (sounding opinion to maximize the potential of my existing components) in the assessments, Steve gave one or two options and we discuss the pros and cons for 20 min. For those who live in Torronto I highly recommend Steve of HiFi Fo Fum for any potential purchase, you will be pleased with his service.