Why the ******'s?

Judd

It is a puzzle to me as well.

Regards

Mick

Let me try. With the actual serial number, any person can actual register that product with Naim under his own name. However, what implications this registering of product has, I don’t know.

There are no implications over the data we receive with with a registration. All owner details here are protected under the Data Protection Act.

With regard to the XXXs, It's a good precaution to guard against fraud. It stops fraudulent sellers of Naim gear trawling sites like eBay and lifting serial numbers with the intent on "ringing" items, either stolen, with no serial number (ex. employee built items), or from passing off early equipment as a more recent build.

In most cases an e-mail enquiry or phone call will reveal the full numbers from the seller so a check with Naim can be made. Just revealing the first few numbers will at least provide an idea of a units age.

Richard

richard

when are serial no's put on at completion of testing unit or when they are sold and ready for packaging and shipping
if you build to order theres no prob
if you build up stocks then somrthing that is sold could have a serial no that is months old
just a thought !

ive found on my eq the best way to tell is the shipping sticker from naim hq to dealer i always qoute the purchase date cause there is proof on the box

regards neil

I'll tell you why-- speaking as a guy selling my Kans and using the xxxxx's--

Because I was too damn lazy to go into the closet in the other room and find out the EXACT last digits when I was posting to sell. In any case, the first few tell you waht you need to know.

And thats the WHOLE DAMN reason.

That's it. Really.

I've often noticed with naim gear on Ebay that the seller only gives the first three digits followed by xxx in the description but in the accompanying photo the unit is sat on the box clearly showing all of the serial number. I show the box with serial number showing any prospective customer can contact Naim direct to get the age/history if they want.

Yours in Music

Syd

Neil,

serial numbers are assigned as the equipment is built. The serial number is also engraved into the chassis under the transformer (or main PCB). Apart from the 5 series equipment where a small stock is kept on hand, most things are built to order.

Richard

quote:

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Originally posted by Richard Dane:

... In most cases an e-mail enquiry or phone call will reveal the full numbers from the seller so a check with Naim can be made. Just revealing the first few numbers will at least provide an idea of a units age.

Richard

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No matter how much this is going to "stir the pot", I have to respond here on the "so a check with Naim can be made" comment.

Maybe there's some unknown (at least to me,) differences between the way NANA (Naim Audio North America) conducts business vs. Naim U.K. regarding requests for information, that you can explain to me? I'm not sure that being brave (or stupid?) enough to bring this up won't end up getting me even less co-operation from NANA than before, but I get the feeling that these type of inquiries are a bit of a bother to them. Without naming any names, some responses have been less than the "service with a smile" variety.

Regardless of it's value, used Naim equipment can still cost quite a bit of cash. Therefore, I'll always try to document the background of a used piece before closing a deal. I'll be the first one to admit that I can be overly cautious in my "fact finding" quests. Maybe (?) I deliberate more than necessary in the eyes of most others, but it can amount to a lot of money to be spending and I need to feel comfortable about what I'm getting myself into! Believe me, if I could afford to buy NEW Naim equipment (like I once did before a house and 2 kids came along) I wouldn't have to think twice about the "history" of a used piece. Even better, I wouldn't have to bother anyone at NANA.

I think it would be appreciated by everyone interested in their products, if NANA understood the need for this information and was more tolerant of the requests of such.

Thanks for listening.

TNJB