Anti-climax of the year (so far)

Plugged in as well Claude?

Jay

Yabba, dabba, doooooo

Thanks for the hint guys.

After reading your replies, I opened the box and the culprit is indeed the on/off switch - a few tiny parts (2 springs and plastic bits) fell off it when I turned the button.

I feel much better now however since Dimexs are telling me that the cost of the on/off switch is CDN$30 and the repair can be done in 2 days or so. So now it is just a matter of (yet more) patience...

You'll be surprised at how big a difference it makes when it's working.

Remember, the 5-5 SNAIC goes to the 102 where the link plug usually sits down to the Hicap on connection 4 (the one at the right hand side as you look at it from behind). The 4-4 SNAIC goes from connection 3 on the Hicap (the one 2nd from right as looked at from behind) to the 140. So the Hicap is electrically between the pre and power. There are no cables going directly from the pre to the power.

Regards,
Frank.
All opinions are my own and do not reflect the opinion of any organisations I work for, except where this is stated explicitly.

couldn't you just remove the switch and join the wires together while waiting for the replacement?

malcolm

Update:

So I took the Hi-Cap to a Montreal store yesterday night and they told me that the on/off switch is indeed broken, probably because the Hi-Cap fell on the floor face first or was hit by something right on the on/off knob. They really doubt it happened in the transport because the box (original) is intact and so re the styrofoam boards.

Another source of concern: the seller sent it with a 4-pin SNAIC intead of the 5-pin. I have sent the seller an e-mail a few minutes ago and am currently waiting for his answer.

So after all is said and done it seems the deal may have been too good to be true (the Hi-Cap was very reasonably priced).

Rockingdoc:
I considered doing that for a moment just to hear the difference but refrained for safety reasons (potential damage to the equipment or the house .

Sorry about your problem. It may ebd up costing more than you expected, but I found the hicap to be a great upgarde.

Could you name the seller, especially if it's hard to get satisfaction. It sounds like the seller is either ignorant or unethical, and there doesn't seem to be a feedback facility on Audiogon.

Thanks.

Phil

...but there are HiCaps out there (mostly older ones) without an on/off switch. They are knobless, and just have an LED mounted in the hole where the shaft for the switch would have been. Rumour is that this started out as a "staff-only" mod (like the Prefix), and is probably illegal now. Makes you think, though...

Best;

Mark

"Rumour is that this started out as a "staff-only" mod (like the Prefix)"

Not true! on both counts.
Any staff built products like this are possibly using proto parts and were discarded as rejects,it could be that cost was the issue rather than performance.

The prefix was available in the first instance to six pack active customers as part of the armageddon system.

[QUOTE]Originally posted by Phil Barry:

Could you name the seller, especially if it's hard to get satisfaction. It sounds like the seller is either ignorant or unethical, and there doesn't seem to be a feedback facility on Audiogon.

Phil:

I am giving the lad a chance - maybe it's just a mistake. There is a feedback (rating) system on Audiogon.com, and if he doesn't resolve the issue to my satisfaction shortly, I will give him negative feedback (very bad thing). This being said, I will keep Forum members informed of the outcome, whatever it may be, and will share the name of the fellow.

ClaudeP

[QUOTE]Originally posted by Phil Barry:

Could you name the seller, especially if it's hard to get satisfaction. It sounds like the seller is either ignorant or unethical, and there doesn't seem to be a feedback facility on Audiogon.

Well I am proud to announce that this string could be renamed "Climax of the year (so far)": the Hi-Cap is just back from Dimexs tonight, in full working order.

WHAT A CHANGE! The sistem really become much more musical and "in control" with the Hi-Cap. Although the bass and highs were significantly improved, the impact on the midrange (voices, violin, etc.) is just amazing.

It was definitely worth the trouble - and the wait.

As promised, the name of the seller is Ed Campbell (Audiogon ID Dmgr3) and the transaction is finally very satisfying as he sent me the 5-pin SNAIC (he had sent me a 4-pin by mistake) and agreed to pay for the repair. So, overall, a good transaction.

And I agree with an earlier post (sorry, I can't remember whom it was from): selling a 102 without a Hi-Cap should be illegal!

I'm glad that you've seen the light. Yes, Naim pre-amps love external power supplies. Enjoy!!!

-=> Mike Hanson <=-