Uniti can't pause a UPNP stream

Posted by: 0rangutan on 09 November 2009

Hi all.

New Uniti owner (as of Saturday!) and also new to Naim. Very very happy with the Uniti so far, but have spotted one potential software bug that I would appreciate any comments on.

I use EyeConnect running on a iMac with OS X 10.6 as my UPNP source. The Uniti finds this successfully and plays streams, but for some reason it will not respond to the play/pause button on the remote. Stop/Next/Previous all work fine.

I have tested the EyeConnect source using a Monitor Audio Airstream 10 from my kitchen over the same network and Pause seems to work fine on this, leading me to believe that it is a Uniti issue.

I think this is the same issue previously posted here so I may not be the only one.

The Uniti reports firmware version as 1.1.0 if relevant.

Has anyone else seen this issue or found a resolution for it?

Naim, is this a known issue?

Thanks in advance for any help,
John
Posted on: 09 November 2009 by AV@naim
Hi John,

Thanks for the info. As far as I was know, it only affects EyeConnect/Uniti.

We are aware of this and are looking in to it at present.

Av
Posted on: 09 November 2009 by garyi
Eyeconnect is not very good in my experience. The most stable has been twonky.

Also check out Songbook.
Posted on: 09 November 2009 by 0rangutan
Thanks for the comments - good to hear that it is a known issue.

Other than this oddity, EyeConnect has been pretty rock solid for me.

I tried Twonky but it went badly wrong and quietly created 5 million+ files somewhere in its database. I only realised when my backups failed.

I will take a look at Songbook, thanks.
Posted on: 09 November 2009 by 0rangutan
I have tried a few other UPNP servers this evening and all seem to get the same result - no ability to pause from the Uniti. I tried Majestic, Performance and Allegro for what its worth. I think this looks more like a Uniti problem rather than EyeConnect.
Posted on: 09 November 2009 by 0rangutan
Sorry - that should have read Majestic, Playback and Allegro, not Performance.

John
Posted on: 10 November 2009 by SC
quote:
Originally posted by John Bleasdale:
I think this looks more like a Uniti problem rather than EyeConnect.

And one which you'd think would have been fairly high in the 'does this work' check-list when it was on the benches at HQ.. Confused
Posted on: 10 November 2009 by Alfa4life
Hi John

When I 1st got my Uniti I tried eyeconnect and like garyi states it was not a good experience. Switched over to twonky which apart from it's primitive interface does everything I want it too... Pause works fine. Now using a Netgear readynas duo, which I think also runs twonky, without any problems at all.

Graham
Posted on: 10 November 2009 by David Dever
Couple things worth pointing out–if your source music consists of tagged FLAC files, then solutions such as Twonky should work quite well provided that they are properly set up (and that the builds for embedded storage devices are fully operational–this has been an issue with Twonky on NAS in the past).

If, on the other hand, most of your music is Apple Lossless-based from within iTunes, and you're using a device that does not natively render Apple Lossless files, then you ultimately need EyeConnect. As it does not require much IT experience to get up and running, and, as it provides transcoding and metadata services for untagged files from iTunes, it remains still a fantastic option for Mac users who want to get started.

That said, you cannot beat an NS01 (or HDX) as a UPnP server, as it does all of this work for you, with a decent interface, good storage aggregation, and a ripping drive built in–let alone transcoding and metadata services.

We are still in the infancy of many of these technologies, especially as the UPnP / DLNA presentation layer leaves much to be desired (let alone the control points and media server configurators).
Posted on: 10 November 2009 by likesmusic
David, when you say "you cannot beat an NS01 .. as a UPnP server", do you mean it can do gapless playback?
Posted on: 10 November 2009 by David Dever
It can via the local outputs, but it's pretty damn hard to do it over UPnP. Winker
Posted on: 10 November 2009 by likesmusic
But don't Linn manage to? In which case it is rather easy to see how to beat an NS01!
Posted on: 10 November 2009 by Paul Stephenson
I use a drobo and have used the netgear nas no issues with pause.
Posted on: 10 November 2009 by Paul Stephenson
John after eyeconnect and when you retried with allegro for example you must re-boot uniti 1st, all should then be ok.
Posted on: 10 November 2009 by David Dever
quote:
Originally posted by likesmusic:
But don't Linn manage to? In which case it is rather easy to see how to beat an NS01!


No, this is not presently possible via UPnP / DLNA.
Posted on: 10 November 2009 by likesmusic
David, I honestly think you are mistaken. The Linn DS streamers all playback appropriate material gaplessly. I believe they have implemented an extension to the UPnP protocol. It may even be that the software is open source.
Posted on: 10 November 2009 by Steeve
Twonky and Foobar on a PC both work fine for pausing.

Steeve
Posted on: 10 November 2009 by garyi
likesmusic Lins desktop software is so utterly bad that its worth not having gapless if it means you don't have to use it.
Posted on: 10 November 2009 by David Dever
quote:
Originally posted by likesmusic:
David, I honestly think you are mistaken. The Linn DS streamers all playback appropriate material gaplessly. I believe they have implemented an extension to the UPnP protocol. It may even be that the software is open source.


Please re-read post - UPnP / DLNA rendering spec in ipse does not support gapless playback - it must be implemented on a read-ahead basis via a playlist, by and at the source.
Posted on: 10 November 2009 by likesmusic
Any system, let alone one costing thousands of pounds, that puts gaps into Le Nozze di Figaro is not worth having. I don't give a toss about the interface. PLAY will do me. Linn's desktop software may not be the best - though I suspect it is improving - but their recording of the Mathew Passion is quite wonderful, and I don't see how you could call a playback system "unbeatable" if it can't play such music back correctly.
Posted on: 17 November 2009 by e-h
I also cannot pause FLAC music on my Uniti played from my ReadyNAS using the ReadyDLNA server.

I'm not much into classical recordings, but I do agree with likesmusic that gapless playback is something that should be implemented on the Uniti sooner rather than later.
Posted on: 18 November 2009 by Bach_Man
quote:
Originally posted by garyi:
likesmusic Lins desktop software is so utterly bad that its worth not having gapless if it means you don't have to use it.
You don't have to use the Linn control point software, as they use open standards. You can any UPnP compatible program. I also tried to use the Linn software with Uniti, and it worked fine. The gaps were still there of course, as the control point cannot do anyting about that. I suspect the fix is in the firmware of the DS.
Posted on: 19 November 2009 by Tom_W
quote:
Steeve: Twonky and Foobar on a PC both work fine for pausing.


I use Foobar as my UPnP server on my Uniti, and I can't pause the stream. I can't seek back or forwards through the track either. Have you changed any settings to enable this?
Posted on: 21 November 2009 by andyh411
Hi John,

It was my post you linked to re the pausing problem. I did a quick test using windows media player to stream and the pause worked fine, so in my case it's clearly a compatibility problem with the ReadyDLNA server. I also noticed that the 'server history' option in upnp setup does not appear - do you see it?

Andy.
Posted on: 21 November 2009 by Bach_Man
My findings are that Eyconnect doesn't pause, while Twonky does.
Posted on: 04 December 2009 by gmischol
When I had a Ready NAS Duo pause didn't work. Now I have a Ripnas and it works Smile