HDX - Simple questions
Posted by: steve turner on 22 September 2009
Hi,
I've never owned a decent hi-fi despite my love of music, so after sitting down and deciding want I wanted and speaking to like a hundred different shops, last may I finally found a guy who knew his stuff.
I ended up with:
Naim nac282
Naim nap 250
Naim HDX
Totem Forest
The combination (after listening to 500 hours of music with different speakers) I thought was mind blowing.
That was last May and I'm still like a kid in a sweet shop every time I listen to it.
But me being me, left it at that rather than follow the latest goings on.
Now I've read there's software updates ?? and maybe an application for the iphone, which is great since I hate windows with a passion and love Apple.
So being a bit in the dark, should my dealer have informed me of a software upgrade, and does does anyone know when they'll release a program compatible with Mac?
Also I take it when pointing the remote control at the latest version, it actually works ?
Sorry for asking such simple questions to a clever bunch of guys and girls.
Naim does really make me feel proud to be British, which these days is rare.
PS - I know nothing about music but really the combination of Naim and Totem I'll talk about till my dying days.
I've never owned a decent hi-fi despite my love of music, so after sitting down and deciding want I wanted and speaking to like a hundred different shops, last may I finally found a guy who knew his stuff.
I ended up with:
Naim nac282
Naim nap 250
Naim HDX
Totem Forest
The combination (after listening to 500 hours of music with different speakers) I thought was mind blowing.
That was last May and I'm still like a kid in a sweet shop every time I listen to it.
But me being me, left it at that rather than follow the latest goings on.
Now I've read there's software updates ?? and maybe an application for the iphone, which is great since I hate windows with a passion and love Apple.
So being a bit in the dark, should my dealer have informed me of a software upgrade, and does does anyone know when they'll release a program compatible with Mac?
Also I take it when pointing the remote control at the latest version, it actually works ?
Sorry for asking such simple questions to a clever bunch of guys and girls.
Naim does really make me feel proud to be British, which these days is rare.
PS - I know nothing about music but really the combination of Naim and Totem I'll talk about till my dying days.
quote:Originally posted by AllenB:
For once I totally agree with you Gary
Oh Happy Days!!
quote:Originally posted by AllenB:quote:Originally posted by gary1 (US):
One should not have to be a forum member to be notified of updtaes to the HDX.
As I've said many time before, Naim should be keeping a database on file and notifying customers when an update is available. At that point you can then contact the dealer from whom you've purchased the HDX to obtain the update and the instructions for installation.
For once I totally agree with you Gary
I agree with you also Gary, i was just stating my experience!!
Why this is over-complicated I still do not understand... 
Regardless of being a Naim black box, at the end of the day we are dealing with a computer & software - why like any other modern day computer and OS it cannot regularly check and download relevant updates for itself just baffles me...I have 7 Macs running throughout my home & office and I've hardly ever had to manually search for updates, or rely on a 'dealer', whether it be the OS, Adobe suites, whatever - the first I often know of a update is being confronted with a notification and asking do I want to install at this time...
It's not rocket science....
And this talk of 'protectionism' and dealers only being responsible for upgrades just cracks me up...Wake up, we're approaching 2010 !! One could argue if there is fear of an update screwing up the HDX and it's OS, it shouldn't be out there for release...At the end of the day the HDX is a relatively 'locked' machine, it's not as if 3rd party software is being installed on there or there is the likelihood of software conflicts - there's really not too much that a end-user can do to screw it up (unless they have gone in the back door, and if so then responsibility lays with the user).
The other Achilles heel of this approach is when the user lives outside Europe/US...I've written at length about this before. A certain amount of arrogance abounds that every Naim user is close to fine/quality dealers...Trust me, I've been there and lived it - if I had bought the HDX whilst I was living in Thailand, I would have been on my own with it.....
Fair enough, not all folk are 'comfortable' around computers, but I really do think if it's implemented correctly that, in this day and age, most people can read a dialogue box and click OK to confirm installation...
And charging ? Are you crazy ? Folk have already paid £4.5k. It could - and has - been argued a lot of the features apparently coming in the next update should have been there in the FIRST place..! There would be a good case for users charging Naim for the wait - wasn't it first promised for April ??
Come on, this should be a lot simpler overall. It should ideally be a automatic download from a server (The HDX OS checking back to base say once a month) or if Naim really do want to go manual on the whole thing, then a email register as suggested, at the very least - you could still have a prompt delivered to the HDX screen when updates are available informing the user who then has to email or contact Naim to receive the update file...
As I've said before, as the audio world moves into computers 'bit by bit' (
) it really is going to have to get a lot sharper on some fronts....It's sometimes no wonder 'younger generations' are staying away from the audiophile world !
Steve.
Regardless of being a Naim black box, at the end of the day we are dealing with a computer & software - why like any other modern day computer and OS it cannot regularly check and download relevant updates for itself just baffles me...I have 7 Macs running throughout my home & office and I've hardly ever had to manually search for updates, or rely on a 'dealer', whether it be the OS, Adobe suites, whatever - the first I often know of a update is being confronted with a notification and asking do I want to install at this time...
It's not rocket science....
And this talk of 'protectionism' and dealers only being responsible for upgrades just cracks me up...Wake up, we're approaching 2010 !! One could argue if there is fear of an update screwing up the HDX and it's OS, it shouldn't be out there for release...At the end of the day the HDX is a relatively 'locked' machine, it's not as if 3rd party software is being installed on there or there is the likelihood of software conflicts - there's really not too much that a end-user can do to screw it up (unless they have gone in the back door, and if so then responsibility lays with the user).
The other Achilles heel of this approach is when the user lives outside Europe/US...I've written at length about this before. A certain amount of arrogance abounds that every Naim user is close to fine/quality dealers...Trust me, I've been there and lived it - if I had bought the HDX whilst I was living in Thailand, I would have been on my own with it.....
Fair enough, not all folk are 'comfortable' around computers, but I really do think if it's implemented correctly that, in this day and age, most people can read a dialogue box and click OK to confirm installation...
And charging ? Are you crazy ? Folk have already paid £4.5k. It could - and has - been argued a lot of the features apparently coming in the next update should have been there in the FIRST place..! There would be a good case for users charging Naim for the wait - wasn't it first promised for April ??
Come on, this should be a lot simpler overall. It should ideally be a automatic download from a server (The HDX OS checking back to base say once a month) or if Naim really do want to go manual on the whole thing, then a email register as suggested, at the very least - you could still have a prompt delivered to the HDX screen when updates are available informing the user who then has to email or contact Naim to receive the update file...
As I've said before, as the audio world moves into computers 'bit by bit' (
) it really is going to have to get a lot sharper on some fronts....It's sometimes no wonder 'younger generations' are staying away from the audiophile world !Steve.