Living with an HDX

Posted by: gone on 11 June 2009

I've been living with an HDX for a few months now, and it's been a very interesting experience.
Having listened to one at the Summer Sounds last year, and not drawing any particular conclusions, I found myself in a position to buy one, albeit blind. Of course, a crazy thing to do, but I can easily sell it for what I paid for it, and I sometimes wonder what home trials really tell you anyway. Short term (e.g. 2 weeks) trials can, I am sure, demonstrate obvious differences in components, to help you make up your mind, but the HDX is a new direction for me, so I was also keen to see what it was like to live with. The only way to do that, unless you have compromising pictures of your dealer, is to buy the damn thing.

I work all day with signal analysis software and audio files, but I really am not motivated to get into all that at home. I want a music box, and I am prepared to pay someone to do all the hard listening to find a solution that works, and choose all the right ripping methods, resampling, filtering etc. I trust Naim to have all the right priorities, and that's what you pay for.
I slotted the HDX into the space left by the CD555, and powered it from a 555PS. I have never bothered to try it bare. Setting up the network was OK, and ripping is a doddle, albeit with a few errors/omissions in cover art and artists/track listings.
And before you ask, I am not going to compare it to a 555 (mainly because the 555 is bloody heavy and I can't be bothered to keep swapping boxes). I've been a bit perplexed by some postings about the relative merits of the HDX, some saying it was CD5x level, others saying it was as good as a CDS3, but there doesn't seem to be a consensus. So I tried not to compare it, but simply listen to it on its own merits.
The HDX/555PS is very very good, and although the presentation was different to what I am used to (there seems to be a little more articulation in bass lines, and some vocals are more 'present'), the whole experience is very enjoyable, and apart from the ripping delay, it's been fun trying old CDs I haven't heard in years.
I'm not sure what ripping process is being used but the HDX, but it definitely works, although one or two artifacts occasionally seem to creep in. For example, on one track of Maddy Peyroux's Bare Bones, it almost sounds like she is licking the microphone, and there were one or two strange clicks. To be fair, I haven't listened to the same CD on a CD player, but it did sound a bit odd. Also, I noticed on that CD that some infrasonic signals are lurking around - my ATCs are bass reflex, and the bass drivers occasionally 'pump' slightly - maybe there's the tail end of a digital filter misbehaving somewhere? I suspect there is more to the Naim rip process than simply taking the bits off the CD. Re-sampling? Jitter reduction? Re-clocking? Who knows, but it works. If I can be bothered, I might try comparing rips bit for bit, but then....

On hi-res material, it's astonishing. The 24/96 version of Plant/Krauss Raising Sand is not only listenable, but really enjoyable. I can't say that of the 16 bit version. I also downloaded the 24bit sampler from the Linn site, but maybe it's not my choice of music - it didn't do it for me. Let's hope the 24/96 download library expands into the mainstream soon! Downloading paid-for music is a bit new for me, and I'm still getting used to the lack of physical media. I still prefer to have a CD case or LP sleeve to hand while listening to music. Note to self - I must put a proper back-up strategy in place!

So to summarise:-
Positives:
Excellent sound quality - if the new DAC improves on it, then it's a no-brainer
Naim build-quality, and the knowledge that you're paying for those green ears
Upgradeability with 555PS and DAC
Negatives:
User interface needs improving - white text on green background is really not very clever at a distance
Cover art management needs sorting
Scanning of NAS seems never-ending
Ripping/archiving to NAS
DTC software is clunky and buggy
Oasis CDs still sound shit
Remote control is a bit naff - too many irrelevant buttons. Make it work with Flash or R-com please
Doesn't work with iPhone (non-Flash UI needed)
Screensaver doesn't move the CD image around (or am I missing something)
(I know a few of those will be fixed with the impending firmware)

Sorry for the long review, but I think the HDX is a worthy addition, and is a keeper. Until the HD555 comes along of course Winker The temptation to try any other disk player solution is long gone....

Cheers
John
Posted on: 11 June 2009 by garyi
John do you not have an LCD in the same room, should provide a far more elegant user experience I would imagine?
Posted on: 11 June 2009 by Bruce Woodhouse
Nice review.

I swapped my CDS3 for an HDX about 6/12 ago now.

I posted a long audio review here.

After 6/12 what continues to impress is the utility of the thing. I long since forgot to analyse the sound any more (which is different) but I like the ease of ripping and the simple way I can quickly listen to podcasts or downloads from a memory stick.

I don't think the user interface is bad actually. My wife is a total technophobe and she has rapidly got used to searching out what she wants which is as good a test as any. The remote is surely over fussy and I'd love my iPod touch to run Java but in all I have no regrets.

I have tried one Linn high res FLAC file and it was genuinely spine tingling. Looking forward to more of the music I like becoming available this way.

I'm also looking forward to making my HDX the heart of a multi-room system later this year.

Bruce
Posted on: 11 June 2009 by gone
garyi - The only other LCD I have in the room is my laptop and plasma. I sometimes use the laptop of course....

Bruce - sorry, I completely missed your thread - I'll have a read over lunch, but I don't think we disagree Smile
Interesting that your comments are comparitive - but I agree, the HDX seems to offer a slightly different experience to CD replay. That's why I shied away from comparing anything
Cheers
John
Posted on: 11 June 2009 by SC
Good read John, thanks...Your summarise list is spot on in my opinion.

I remember your post too Bruce - very tempting...!

When [EDIT - If] that negative list of John's gets smaller, I think I'll be there with you both....

Steve
Posted on: 11 June 2009 by gary1 (US)
Nero,

I would agree with your musical review. I think that the HDX and SN have presented some problems for some people as they don't have the "classical" naim sound footprint. My opinion is that the music of both these peices of kit is different but no less engaging.

The HDX does a great job with 16 bit but it really shines with 24/96. Hard to go back once you've heard what can be achieved.

I too am hoping that the software update addresses the bugs in the software packages, both DTC and UPUI, as I spent alot of time testing the software and communicating with Naim Technical Support about the "bugs."

Overall the software is very easy to use and despite a few things I've never really looked back. I never use the remote that is supplied with the HDX and control everything with my tablet pc. I prefer the larger UI on my tablet and also enjoy the larger display as the albums/artwork are shown.

While the ability to control the thing with an iphone would be great, for me, the UI is still really too small, but that's a personal preference. I think these small netbook pc's is the way to go as a compromise for display size/cost.

The artwork issue is a combination of factors- as sometimes AMG does not have the artwork and sometimes the HDX does not discover the music on AMG and defaults to FreeDb which gives track information, but no cover art. I've only had a few albums which did not exist on AMG and were only found through FreeDb.

Of 425 ripped albums, I have only 5 which fall into the last category and the ability to add coverart would solve this problem.

I have about 12 albums that defaulted to FreeDb although the album was available on AMG (with cover art) and 2 which were on AMG, but no cover art was available. I know Naim was working on this issue and obviously the ability to import cover art would reesolve any of these issues. My numbers represent Final totals as some albums rectified the issue after rescanning the Db on the DTC.

The ability to export music to a NAS from the HDX is critical, although currently I have planty of room left on the HDX HDD.

The UIs need some tweaking, but my opinion was that Naim did very well with the first release of the software. My biggest issue is with Shuffle mode after you make a playlist, as it only works correctly from the DTC. You see the software shuffle the music order and it translates to the UPUI.

If done from the UPUI, it does not shuffle under current playlist and you only see the original playlist as you created it. While the music does shuffle if the HDX plays the last song in the playlist, it reads as if the playlist has ended and you would need to re-start your playlist.

Truthfully, I've found the best way to control the HDX is to have both windows open and toggle if necessary. I've made playlists from both and they are easy, but faster with drag/drop on the DTC. Most nights I use the UPUI to add 2 or 3 albums to the Current Playlist, then shuffle with the DTC and then I'm done.

For screen saver, you must make adjustments on the HDX itself as those made on the UPUI and saved are not changed on the front screen of the HDX.

While this seems like alot, it really boils down to a few number of items.
Posted on: 11 June 2009 by gone
quote:
Originally posted by SC:

When [EDIT - If] that negative list of John's gets smaller, I think I'll be there with you both....



quote:
Originally posted by gary1 (US)

While this seems like alot, it really boils down to a few number of items


I don't want to overstate the niggles - I like the UI, and it's a lot more sensible than the Linn DS. And to be honest, I'm nitpicking on what is basically a great first release (actually I'm still on Service Pack 8, so I may be missing things.
I'll try the screensaver settings hands-on and see what happens. I'm glad you've been discussing all this stuff with Naim Tech support - I'm afraid I didn't get round to it.

But if the fixes include making Oasis CDs sound good, then it's a world-beater IMO
Cheers
John
Posted on: 11 June 2009 by Patrick F
Oasis sound good. Naim is great but......
Posted on: 11 June 2009 by AS332
John ,
Thank you for taking the time to write the review , it gives people like me more info on the HDX , which I went to see at Signals Summer Sounds last year but I'm still in the " wait and see camp " .
Ed
Posted on: 12 June 2009 by Frank Abela
Hmmm, maybe I should revisit the idea of the HDX for home...still in two minds about it.
Posted on: 12 June 2009 by SC
Aren't we all Frank ! Confused

Although, if it can make Oasis sound well recorded..... Winker
Posted on: 14 June 2009 by Stover
Can someone add their experience, what to do when internal harddiscs are full?
Do you then have to rip from pc to other HD or NAS, and then seek the music up through HDX?

If so, then you loose the HDX superior rip technology?

Have heard that the latest firmware is optional. Is this one of the HDX main strengths, that first versions can be updated by software installation?

I`m really tempted buying one.

Regards Steinar....... who`s a AS332 passenger pretty often Smile
Posted on: 14 June 2009 by T38.45
hi Stover, with next sw update you should be ripping to external sources (nas), that is what some hifi mags. are writing - of course naim had to ackn. this!
just a comment...i love my hdx and would buy it again! psu brings the player to a higher level but hdx solo is already a great starter!
one thing sucks- it is a little bid too noisy(hd spins) but sure naim will soon do something against it!
Ralf
Posted on: 14 June 2009 by gary1 (US)
Stover,

When the new software is released in July (?) according to Paul, yyou should be able to:

1. rip directly to a NAS
and
2. move files off of the HDX HDD to a NAS for example.

Issue solved!!
Posted on: 14 June 2009 by Guido Fawkes
quote:
i love my hdx and would buy it again!
2 HDXs eh - are you becoming a DJ?
Posted on: 14 June 2009 by Stover
Hope this is ok Nero?

Thanks for reply, sounds great to me.
So if I do purchase HDX now, I may update software later when released? How is the firmware update done and does it cost anything?

EDIT. Manual says;
It is essential that repairs and updates are only carried out
by an authorised Naim retailer or at the Naim Audio factory.

Steinar
Posted on: 14 June 2009 by T38.45
No, one lp12 is enough...mean disk drives Roll Eyes
Posted on: 14 June 2009 by gary1 (US)
quote:
Originally posted by Stover:
Hope this is ok Nero?

Thanks for reply, sounds great to me.
So if I do purchase HDX now, I may update software later when released? How is the firmware update done and does it cost anything?

EDIT. Manual says;
It is essential that repairs and updates are only carried out
by an authorised Naim retailer or at the Naim Audio factory.

Steinar


Stover,

The updates are done by CD. The last one was a firmware update.

My dealer downloaded it from the Naim download site. Ripped it to a CD and then installed it on the HDX. After he confirmed that all was ok he sent me the disc with some instructions.

It was very easy.
Posted on: 15 June 2009 by gone
quote:
Originally posted by T38.45:

one thing sucks- it is a little bid too noisy(hd spins) but sure naim will soon do something against it!

I don't know what they can do about it. It's true that there is some noise from the HDX, but I'm not sure it is the hard drive. OK, you occasionally hear some clicks, when it's ripping or backing up, but there is a continuous background white noise, which sounds more like a fan, although it's definitely not the one at the back. Does the CPU have a fan?
My rack is right next to the sofa, so it would be nice to do something about that.....
Posted on: 16 June 2009 by andrew jameson
I'm loving my HDX too!

I use with a 555PS (recently upgraded from an XPS and yes it's significantly better) - with the new power supply I have to say that I'm not even slightly missing my CDS3. If I add in the convenience benefits of instant access, playlists, sofa control etc. I view this as a real advance. Before the HDX, CDs hardly got a look in and it was all about the vinyl ... but now I would say that i spend 60% of my time with the HDX. As others have said the sound IS different to the CDP presentation ... seems to be even more solid and authoritative, perhaps less air and delicacy but still highly resolved (esp. with the better supply).

My only real moan is general flakiness of the internet connection - I've had to totally power down the player three times in as many months to restore the connection ... sometimes need to reboot the router as well. I know that Garyi has posted somewhere here re. fixing IP address (or something similar IIRC) but haven't got round to that yet.

I find the UI to be pretty good overall (7/10 perhaps) but I'm sure that later revisions will start to address some of my minor usability whinges

Overall I'm delighted

Cheers

Andrew
Posted on: 16 June 2009 by gary1 (US)
Andrew,

Here's the thread where I discuss Static IPs. The website is contained within to get your the data from your computer to fill in DNS numbers, etc...

Quite easy. Just set your Static IP addresses (you need two) outside of your DHCP range. Should take about 5 minutes once you've "pinged" your computer to get your information.


http://forums.naim-audio.com/e...242956717#6242956717
Posted on: 17 June 2009 by Stover
Do you have any experience...HDX- XPS2 with 252-300, talking about source first and balance?

I am close to get HDX, having XPS on hold for that. Will sell my vinyl setup, so HDX will be my main source. Guess this will do the thing anyway?
You may say PS555

Steinar
Posted on: 17 June 2009 by gary1 (US)
Stover,

I don't have experience with the 252/300, but with the all 500 series (incl: XPS2 and 555PS) and it sounds terrific, balanced etc...

Having listened to both I would recommend the 555PS over the XPS2 if budget and demoing allow. It adds alot.

Wrench is the new DAC coming out. I'm not saying instead of the HDX, but will it add significantly to the overall excellent performance of the HDX. Remember that in this case the PSU will be used with the DAC and not the HDX.

I love vinyl and have heard it almost exclusively at my dealer with the 500 series components/superline/maxed out LP12/different airplugs and the music is amazing. The HDX with 24 bit really competes with this. For me personally I don't want the physical medium, so it was a natural step for me to go. Just rip/download and store with mirrored backup.
Posted on: 18 June 2009 by docmark
gary1 - I'm using the 555PS with my HDX. As you know, only one of the outputs from the 555 is used for the HDX. Is it possible that when the DAC comes out, the other output could be used to power it?
Posted on: 18 June 2009 by gary1 (US)
Docmark,

I believe the answer is no. Furthermore JS has already tested this "Theory" and has used the 555PS on both the normal analog input and also the digital side as well.

His conclusion was that using the PSU on the digital side had no effect-- in essence a waste to use it in this way.

The 555PS will power the analog circuitry on the DAC as it currently does on the HDX.
Posted on: 18 June 2009 by gone
quote:
Originally posted by docmark:
gary1 - I'm using the 555PS with my HDX. As you know, only one of the outputs from the 555 is used for the HDX. Is it possible that when the DAC comes out, the other output could be used to power it?

I wondered about that too, but as Gary says, the 555PS is used to power the DAC with one cable, and the computer in the HDX is fed off the humble mains. I'm not sure the Burndy blanking plug has to be in place for that configuration - that'll be the first thing I'll check round the back when I hear the beast for the first time next Tuesday. Can't wait!
I suppose a Powerline will not be needed for the HDX when the DAC is taken off-board too?
Cheers
John