Living with an HDX

Posted by: gone on 11 June 2009

I've been living with an HDX for a few months now, and it's been a very interesting experience.
Having listened to one at the Summer Sounds last year, and not drawing any particular conclusions, I found myself in a position to buy one, albeit blind. Of course, a crazy thing to do, but I can easily sell it for what I paid for it, and I sometimes wonder what home trials really tell you anyway. Short term (e.g. 2 weeks) trials can, I am sure, demonstrate obvious differences in components, to help you make up your mind, but the HDX is a new direction for me, so I was also keen to see what it was like to live with. The only way to do that, unless you have compromising pictures of your dealer, is to buy the damn thing.

I work all day with signal analysis software and audio files, but I really am not motivated to get into all that at home. I want a music box, and I am prepared to pay someone to do all the hard listening to find a solution that works, and choose all the right ripping methods, resampling, filtering etc. I trust Naim to have all the right priorities, and that's what you pay for.
I slotted the HDX into the space left by the CD555, and powered it from a 555PS. I have never bothered to try it bare. Setting up the network was OK, and ripping is a doddle, albeit with a few errors/omissions in cover art and artists/track listings.
And before you ask, I am not going to compare it to a 555 (mainly because the 555 is bloody heavy and I can't be bothered to keep swapping boxes). I've been a bit perplexed by some postings about the relative merits of the HDX, some saying it was CD5x level, others saying it was as good as a CDS3, but there doesn't seem to be a consensus. So I tried not to compare it, but simply listen to it on its own merits.
The HDX/555PS is very very good, and although the presentation was different to what I am used to (there seems to be a little more articulation in bass lines, and some vocals are more 'present'), the whole experience is very enjoyable, and apart from the ripping delay, it's been fun trying old CDs I haven't heard in years.
I'm not sure what ripping process is being used but the HDX, but it definitely works, although one or two artifacts occasionally seem to creep in. For example, on one track of Maddy Peyroux's Bare Bones, it almost sounds like she is licking the microphone, and there were one or two strange clicks. To be fair, I haven't listened to the same CD on a CD player, but it did sound a bit odd. Also, I noticed on that CD that some infrasonic signals are lurking around - my ATCs are bass reflex, and the bass drivers occasionally 'pump' slightly - maybe there's the tail end of a digital filter misbehaving somewhere? I suspect there is more to the Naim rip process than simply taking the bits off the CD. Re-sampling? Jitter reduction? Re-clocking? Who knows, but it works. If I can be bothered, I might try comparing rips bit for bit, but then....

On hi-res material, it's astonishing. The 24/96 version of Plant/Krauss Raising Sand is not only listenable, but really enjoyable. I can't say that of the 16 bit version. I also downloaded the 24bit sampler from the Linn site, but maybe it's not my choice of music - it didn't do it for me. Let's hope the 24/96 download library expands into the mainstream soon! Downloading paid-for music is a bit new for me, and I'm still getting used to the lack of physical media. I still prefer to have a CD case or LP sleeve to hand while listening to music. Note to self - I must put a proper back-up strategy in place!

So to summarise:-
Positives:
Excellent sound quality - if the new DAC improves on it, then it's a no-brainer
Naim build-quality, and the knowledge that you're paying for those green ears
Upgradeability with 555PS and DAC
Negatives:
User interface needs improving - white text on green background is really not very clever at a distance
Cover art management needs sorting
Scanning of NAS seems never-ending
Ripping/archiving to NAS
DTC software is clunky and buggy
Oasis CDs still sound shit
Remote control is a bit naff - too many irrelevant buttons. Make it work with Flash or R-com please
Doesn't work with iPhone (non-Flash UI needed)
Screensaver doesn't move the CD image around (or am I missing something)
(I know a few of those will be fixed with the impending firmware)

Sorry for the long review, but I think the HDX is a worthy addition, and is a keeper. Until the HD555 comes along of course Winker The temptation to try any other disk player solution is long gone....

Cheers
John
Posted on: 18 June 2009 by gary1 (US)
I don't use the powerline on my HDX, just on the PSU. This would stay the same when/if the PSU is moved to the DAC.
Posted on: 18 June 2009 by Stover
To HDX owners.
If the new Dac is an upgrade to the existing HDX internal Dac. What will be the biggest difference in UI, HDX- Dac compared to a computer- Dac solution?

I guess soundwise there`s a difference and with HDX you may also play the Cd directly while ripping (optional). Other?

Steinar
Posted on: 19 June 2009 by AJC
I also have an HDX and struggle with the remote but don't have nor want a PC in my lounge on which to run the desktop client software. So I am looking to buy the cheapest smallest netbook only for the purpose of controlling the HDX from the listening position.

The Naim software (desktop client) requires windows XP or Vista, is anyone successfully runing a netbook with XP home edition?

I don't want to buy a netbook with XP home edition and find it needed the full XP version to run

thanks for any help and advice
Posted on: 19 June 2009 by David Dever
Runs fine on a cheap EeePC with WinXP SP3 or Win7.
Posted on: 19 June 2009 by SC
With it's Flash 9 support and nice form factor I would have said the Archos 5 would be a perfect solution for control purposes perhaps - although if you particularly want/need the desktop client software for set up etc, I don't think this would help....
Posted on: 20 June 2009 by T38.45
hi sc, i try archos but it didn't work! does it work with your gear? tx ralf
Posted on: 20 June 2009 by SC
I haven't a clue as I don't have a HDX [waiting for it to become the machine it should have been from launch]....

Don't understand however why the Archos would not work - it's Flash enabled and the HDX control interface 'should' just open up full screen on it...?
Posted on: 20 June 2009 by Klout10
Since two weeks I'm using the HDX, last night I've ripped a CD from the band Therapy? You schould note that the question mark (?) is part of the band name.

When playing the CD through the HDX, I've noticed that the question mark was replaced by a minus sign (-). I started the DTC to change it back to a question mark, but it seems not possible. I've had some similar experience with an album containing an ":" (is it called a relation sign in English?) in the album title.

Does anybody else have had the same experience?

Regards,
Michel
Posted on: 03 July 2009 by Klout10
Nobody??

Regards,
Michel
Posted on: 03 July 2009 by gone
Strangely I had this problem when trying to change the artist name. It wouldn't seem to accept a space in the name. However, I somehow got it to work, but I'm not sure how. It may be as simple as waiting for the change to register on the HDX. It looks as though nothing has happened, but if you wait without doing anything else, it eventually changes. Maybe it takes time to write to the HDX disk?
Posted on: 04 July 2009 by Jonn
Installed my new HDX yesterday with an ex-dem 555ps from my NAIM dealer.
Some observations so far:
CD draw - it closes OK but there is a slight rasping noise just before it closes completely -is this normal?
Screen saver - this appears to be a static image of a CD. Isn't it supposed to move if it's a screen saver?
Standby- user manual says best to leave NAIM equipment on all the time but for HDX does this meanon standby?
Sound. Must admit that I'm a bit underwhelmed at the moment. Sound is harder than the CD5X/Flatcap2X it replaced although soundstage and detail is much better. I'm hoping that things will improve as it runs-in. Is this other owners experience?
Regards
Jon
p.s. any body know if the new software up-date is available yet?
Posted on: 06 July 2009 by Bruce Woodhouse
The CD drawer is not the smoothest in existence. Not sure I'd describe it as 'rasping' but the door flap closing does add another sound after the drawer has gone in.

Screen saver does not move!

All Naim kit alters significantly as it runs in. I think the HDX was probably the most noticeable of things I have bought. Wierdly I'm sure that the process is non-linear, ie some days it actually gets worse again! Two to three weeks before it is consistent and really performing I reckon.

Bruce
Posted on: 12 July 2009 by Paul Stephenson
Jon,have you got the ground switch in the right position? I would expect the hdx and 555ps to be ahead of your cd5x and flatcap straight out of the box.
Posted on: 12 July 2009 by Klout10
quote:
Originally posted by Paul Stephenson:
Jon,have you got the ground switch in the right position?


Hi Paul,

In what position should I set the ground switch in my system: HDX / SuperNait / NAT05??

I couldn't hear much difference in both positions though...

Regards,
Michel
Posted on: 12 July 2009 by gary1 (US)
There are two positions to set on the HDX on the back of the unit. They are labelled FLOATING and CHASSIS.

If you are using another source in your system such as a CDP, Tuner then you need to use the FLOATING option.

If no other sources connected then CHASSIS.

On another note, I've found that the HDX takes a good 4-5 days to really start sounding good and it took about 3-4 weeks to really settle in. Having said that it should sound better than your CD5x/FC2x right out of the box, so perhaps the setting was incorrect.

If you check both for kicks you can really hear the difference if it is not set properly.
Posted on: 12 July 2009 by Jonn
Paul,
Yes the ground switch is in the right position - I tried both and one was better than the other. Now had my HDX for a week and sound is getting better but I also replaced my 282/250 with a 252/300 yesterday which is a massive improvement in itself. For example a drum kit has now appeared where previously there was a bass drum/bass guitar combination but difficult to discern two separate instruments
Final system change will be to up-grade my speakers from Motive 2s to fully realise the front end/amp capabilities.
Budget is about £2000 plus whatever a can get in part/ex for the Motive 2s.
Any suggestions?
Regards
Jon
p.s. Should HDX be left on powered up or on standby?
Posted on: 12 July 2009 by Klout10
@gary1(US): Thank you for your reply!

@John: I switch the HDX into standby when not in use. The casing becomes soo warm when I leave it on all the time...

I wonder what other HDX owners used to do though...

Regards,
Michel
Posted on: 12 July 2009 by T38.45
Hi, I do same... I put HDX in stand by, doesn't spin the internal drives 24x7!
Posted on: 12 July 2009 by gary1 (US)
Mine's on 24/7. This was recommended by Dave Dever.
Posted on: 12 July 2009 by David Dever
...'cos you ought to have backups, especially if you've added discs recently–but the unit will start a deferred backup upon power-on.

In general, given a well-ventilated rack in a temperature-controlled room, any wear and tear should be minimal (these are enterprise-grade drives).

Feeling paranoid? Clear the current playlist when you are finished–no songs will then be queued for playback.
Posted on: 12 July 2009 by gary1 (US)
Yes, I forgot about that issue that Dave and I found out about after the HDX first came out. I thought there was something wrong with the unit and brought it into Naim Chicago for service and then we realized what was going on.

If you keep the HDX either off or on standby the unit will not do its regularly scheduled back-up.

What happens is if you then turn on the unit it will perform a deferred back-up. During this time, if you've entered new disk and the back-up is running you will not be able to rip any disks or play any CDs on an external NAS as the internet connectivity is disabled during back-up.

Not a big deal if you only have ripped a few disks, but if alot have been ripped this can take some time while your essentially shutting the unit down except for local drive playback.
Posted on: 13 July 2009 by garyi
Ohhhh enterprise grade.

Not that I suppose it makes a jot of difference, harddrives fail because they fail, call them what you like there is no different or special technology in there is there?

Apple got had up for their 'server grade' harddrives in timecapsule. Its just a harddrive in there, but also used in servers. Haha.
Posted on: 13 July 2009 by fixedwheel
IMHO the only difference between "server grade" drives and "consumer grade" drives is that the enterprise users expect them to fail.

A bit different from a few years ago and having hot-swap SCA SCSI drives.

John
Posted on: 13 July 2009 by David Dever
quote:
Originally posted by garyi:
Ohhhh enterprise grade.

Not that I suppose it makes a jot of difference, harddrives fail because they fail, call them what you like there is no different or special technology in there is there?

Apple got had up for their 'server grade' harddrives in timecapsule. Its just a harddrive in there, but also used in servers. Haha.


Err, that's why there are two in there, with the second spinning up only for backup purposes....

As for Time Capsule, wouldn't touch it with a ten-foot-pole IMHO.
Posted on: 13 July 2009 by garyi
Well indeed I am not saying to get one dave. Thats the trouble when relying on a single harddrive. So many people do though.