Naim Nait 5 and Remote command

Posted by: Nuno Baptista on 22 April 2002

Hi:
I´ve got a problem with my command!between 9 at 10 o´clock some times doesn´t work!And it´s just to the left, rigth way works fine always !Sometimes it´s working fine and then just stop between 9´and 10 o´clock and always left way! My amplifier is a Naim nait 5!I change the command but the problems continue!anyone has got a problem with the remote?how can I fix it? roll eyes
Posted on: 22 April 2002 by Nuno Baptista
Hello:
i´ve just sent a mail to Naim!Doug told me that maybe the problem was the Knob control!He advice to pull it!and guys,guess...I did it and I fix it!Thanks Doug!This problem was boring me a few days! cool
Posted on: 23 April 2002 by Rico
There are not many amongst us who can suggest a customer should pull his knob in order to rectify a problem, and retain a straight face whilst providing customer service excellence.

Well done Doug! Naim to the rescue once again. cool

Rico - SM/Mullet Audio
Posted on: 23 April 2002 by Nuno Baptista
Rico:
It was from the package!Doug tell me that they change the packages!And Rico,this kind of things happens! wink
BTW,it´s not the first time that I buy a equipment!
Posted on: 23 April 2002 by Nuno Baptista
Hello guys:
and BTW Doug advice to me to search for service help,don´t pull the Knob control myself,but I did it ,I was impatiente roll eyes