HDX; problem with reading large files

Posted by: mossie264 on 08 December 2010

I have uploaded a 1.3GB wav files to the (share)music folder of my Nas which my HDX cannot read after several rescans. Is the size of the file a problem?
Posted on: 08 December 2010 by Bahnstormer
I have the same issue having downloaded a couple of large FLAC files the HDX can't see them on my Netgear ReadyNas although transferring to USB works fine.
Posted on: 09 December 2010 by Phil Harris
Hmmm ... there shouldn't be any problems reading large files from a NAS - can you make sure nothing else is accessing the shared folder at the same time as the HDX?

(On the ReadyNAS the ReadyNASs built in UPnP server can cause chaos as it grabs and locks files whilst it itself is scanning...)

Phil
Posted on: 27 August 2011 by Mike Waterston

I too have problems with file sizes above 1 GB. The scan process of the HDX just doesn't pick the file up and you can't play the music. With a version of Mahlers 6th there are several movements - it registers and plays the smaller files but not the larger ones. There is clearly a relationship between file size and the ability of the HDX to register and play it. A solution would be welcome.

Posted on: 27 August 2011 by Phil Harris

There are lots of possible factors that could be contributing to this - we don't have any inherent issues with the HDX (or any of the servers) reading large files that we are aware of (the servers don't read the file whole of course) ... what can cause issues (and has been found to cause issues when we have looked at systems) is the UPnP servers on many NASs accessing files at the same time as our servers are trying to and locking out the servers.

 

Without looking at the issue in detail it's not appropriate to simply say a blanket statement that "it's an issue on the HDX with files over 1Gb"

 

If you would care to contact me or Steve Hopkins directly using the contact details that are in stickies at the top of all of the forums then we can attempt to resolve your problem.

 

Cheers

 

Phil

Posted on: 28 August 2011 by Mike Waterston

I'd love to contact you and get to the bottom of a couple of niggling issues but for for the life of me I can't find your contact details or these so called stickies?

Posted on: 28 August 2011 by Jeff Anderson

Top of the Streaming Audio topic, "Featured Topics" group,  "Naim Support" (right above "Forum Rules")