NEVER do business with these people
Posted by: Deane F on 19 May 2007
ALLIED MOVERS (NZ) LTD.
We've just moved across town (from Central Christchurch to Cashmere) and we decided to use a "professional" moving company that is well-established throughout New Zealand.
We paid a per-hour rate for three workers and a truck. We were moving to a house with a difficult driveway that is narrow and has a difficult sloping bit. We conveyed all this information to the moving company. We followed all of their directions as to packaging.
They were utterly useless. Only one of the workers was experienced. He was training the other two on time we were paying for - such basic things as how to use cable ties FFS! This was just the start of a litany of bullshit that lasted for several hours and culminated in them lying around on the road for nearly two hours waiting for a truck that could get up the difficult driveway we told them about and transferring the heavier pieces to that truck, driving the smaller truck up the fifteen metres of straight driveway and unloading it again. We're still not sure how much of that time was charged.
We rang their boss to complain about the standing around. He escalated it to higher management - who then rang the dickhead in charge at the uplift location and asked him if he was working. Not suprisingly, the dickhead told his boss that he was working. The manager got back in touch to relay this information to us (just in case we hadn't heard him standing in our driveway telling his boss this startling fact on his cellphone.)
They gave us a feedback form as they left...
We've just moved across town (from Central Christchurch to Cashmere) and we decided to use a "professional" moving company that is well-established throughout New Zealand.
We paid a per-hour rate for three workers and a truck. We were moving to a house with a difficult driveway that is narrow and has a difficult sloping bit. We conveyed all this information to the moving company. We followed all of their directions as to packaging.
They were utterly useless. Only one of the workers was experienced. He was training the other two on time we were paying for - such basic things as how to use cable ties FFS! This was just the start of a litany of bullshit that lasted for several hours and culminated in them lying around on the road for nearly two hours waiting for a truck that could get up the difficult driveway we told them about and transferring the heavier pieces to that truck, driving the smaller truck up the fifteen metres of straight driveway and unloading it again. We're still not sure how much of that time was charged.
We rang their boss to complain about the standing around. He escalated it to higher management - who then rang the dickhead in charge at the uplift location and asked him if he was working. Not suprisingly, the dickhead told his boss that he was working. The manager got back in touch to relay this information to us (just in case we hadn't heard him standing in our driveway telling his boss this startling fact on his cellphone.)
They gave us a feedback form as they left...