Important Servicing Announcement

The specific units affected are as follows: NAP135, NAP160, NAP250, Hicap, Supercap, 52PS, and CDPS.

All other units are unaffected by the temporary moratorium and can be submitted for service and re-capping as per normal.

Richard

Richard,

Can you indicate under what kind of circumstances re-capping would be seen as desirable? Does it apply to all units over a certain age? Or only those with audible failings?

Can you also give information about Naim's offer to re-clothe the older kit in the new fascia? (approximate costs etc)

quote:

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Originally posted by Chris Metcalfe:
Can you also give information about Naim's offer to re-clothe the older kit in the new fascia? (approximate costs etc)

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Also, for those of us with chrome bumper kit, is there any chance of re-casing newer (olive style) kit with chrome bumper cases?

I've got an Armageddon, and it would be nice if it could match my 32.5/HiCap/250 (plus a Snaps on a non-Naim headphone amp) which are all chrome bumper style - at least the extruded sleave on the case.

I know there's not much chance, but if you don't ask.......

Chris

We generally recommend that power amps and power supplies in particular are serviced every 8-10 years or so for optimum performance. After this time, capacitors tend to go into decline with potentially hazardous consequences if they start to leak inside the equipment.

As for re-sleeving Olive kit with "Chrome bumper" cases, sorry, no, it's not possible.

The fascia updates to the latest styling can only be done on power amps and power supplies with extruded sleeves (i.e. only post 1980). It's a lot of work involving stripping out the chassis to be re-machined and then re-assembling the unit, hence it can only be done at the Naim factory. Cost-wise you're looking at around £350+ for a half-width case and £400+ for a full-width case. All prices are only estimates and do not include carriage or any additional tarrifs which may apply to customers outside the UK.

Richard

Sorry Richard, but is the 8-10 year recap period related to the amount of use of that particular piece of equipment? I've got my eye on a virtually unused almost 12 year old Hi-Cap. Would that be on for a recap now? If so, I'm not going to buy it.

Thanks,

willem

Willem,

not really, use does have a bearing but age is the most important factor. It's one reason why it's never a good idea to keep large stocks of caps as they don't age particularly well. It's also the reason why life for a hifi manufacturer like ourselves can be made very difficult when a capacitor maker goes under all of a sudden....

Richard

Richard:

Does this moratorium on recapping apply to NANA as well?

Arthur Bye

Thanks Richard, you've been very helpful. Best to tell it like it is.

willem

As for re-sleeving Olive kit with "Chrome bumper" cases, sorry, no, it's not possible.

...errrrr....allow me to intoduce you to an angle-grinder........

I bet that would expose a bright shinney "chrome bumper"......

Cheers

Don

PS unless you are fully qualified, don't try it at home........

Arthur,

I don't know what their current stock situation is but obviously we won't be able to supply NANA with more of these Caps until we find a suitable replacement. If you need your equipment to be recapped within the next month or so then I suggest your best bet would be to check with NANA first.

Richard

quote:

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Originally posted by Don Atkinson:
...errrrr....allow me to intoduce you to an _angle-grinder_........

I bet that would expose a bright shinney "chrome bumper"......

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Yes, but don't tell Salisbury

Chris

quote:

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Originally posted by Mr Shore:
Chris,

I may be able to help you out on the case front.

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do tell, john, do tell.....

I can be reached by email at:
cjl at ntlworld.com

if you'd like to contact me direct.


Chris

Richard

I was about to send a pile of kit for re-cap. Will you post here when you can supply, to save me phoning the dealer every week?

thanks

Well after much umming and ahhing, i finally gave my 250s in for service, seems like it was just in the nick of time.

So does this mean the new caps will make it a lesser amp ?

naheed. . .

Naheed,

seems to me that Richard said the moratorium is until a supply as good or better in quality will be found. I doubt Naim would backtrack on quality. They'd lose their good naim after all now wouldn't they?

Rich J

I'm sure they will Rich, but how about in terms of sonic signature, mixing caps, guess i'm just trying to scare all you suckers who are in need of a service

naheed. . .

Yeah....and then when we all hear that the new ones sound better, who's going to be laughing then Naheed?, eh?

quote:

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Originally posted by Rasher:
Yeah....and then when we all hear that the new ones sound better, who's going to be laughing then Naheed?, eh?

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No problem, we`ll be happy to re-recap them.

Emmanuel

All opinions are my own, and reflect those of the organisation i work for, even if not stipulated.

So what is the latest news from Naim RE: caps?

Cheers,

Steve

Steve,

we have some under evaluation and we are expecting more for the same shortly...

Richard

Good, 'cos my old 250 is making some horrible noises now and I want to send it off soon.

Any news? I've a pair of 135s looking for some love.

Richard,

you mentioned at one point that you were working on "upgrades" of the olive 250 to something approaching 250/2 status, which I believe meant replacing the transformer, the output boards & the output transistors?

Has anything more been done along these lines, and if so, would this also involve replacing the smoothing caps with the items found in the new line-up?

cheers, Martin

E-mail:- MartinPayne (at) Dial.Pipex.com. Put "Naim" in the title.

Martin,

nothing has been done on this yet. Too many other projects taking priority I'm afraid. Have patience, we'll get around to seeing what may be possible before too long.

As for the capacitor situation, tests are still ongoing and we are still awaiting samples from a few more suppliers.

Richard