Network setup and HDX

Sounds like permissions and not an IP problem. Local dealer should give a visit. If you plan on removing or turning off the HDX while introducing more kit to the network, fixing the IP but with a higher # in the sequence so that it's not likely reassigned would be a good idea but I wouldn't start with fixing IP until your running as is.

Bruce,

Naim has recommended the DHCP method since it does not require user set-up or knowledge of gateways, net masks,etc... The problem you mention seems to happen to many of those who are using DHCP due to the different addresses required by the HDX for the front and back panels.

I had this issue also, but never received he message you did. Your dealer should be able to guide you through the setup, but I've also posted how to DIY on this thread. It's actually quite easy.

You do need as I indicate your DHCP range for your router, which you get by accessing the router itself via its IP address. In the US they usually start with 192.168.1.1. The router IP address is the default gateway address after you do the command prompt.

After you write down the necessary numbers, you can use the IP address to access you router itself and find out the DHCP range, which is usually set as 1-100, unless you configure it higher. On the router it is uaually listed under a heading called DHCP or security. The static IP addresses you assign to the HDX should be above 100 for example 192.168.1.101 and 192.168.1.102.

http://forums.naim-audio.com/e...062947527#5062947527

You then use programs-->Naim--> set up IP tool-->static to enter the information.



The nice thing is you can determine all of this before do anything with the HDX.

Intrestingly I just booted up my old laptop and it still works fine with the HDX. Does that not make it unlikely to be the IP address?

js. What are 'permissions'?

Calling my dealer out means a long trip for them, me taking time off work etc etc. I'd quite like to try to fix this myself.

I did wonder if this could be a firewall issue but switching off the McFee and using the Windows firewall only does not help.

Bruce

Maybe try connecting a cable from your laptop to the new Router. That should reduce the possibilites that it's the router causing trouble.

Eloise

I just fixed it. Sort of.

I tried 'run as administrator' option when opening the Desktop Client direct from the program file folder. This works fine. Maybe I can get a workaround but for now I'm up and running.

Bruce

Bruce,
I have a similar issue with HDX... please see my post HDX Hangover!...
Have not found a solution yet... but narrowed down the issue to the following:
The IP addresses in the HDX (both server and the Front Panel) got jumbled up... and the player is set to STATIC mode. So far not able to access the player over the ethernet/laptop. As a stop gap i have plugged in a VGA monitor and mouse and is able to use the player as a standalone unit... Good luck..

quote:

Originally posted by jayv:
Bruce,
I have a similar issue with HDX... please see my post HDX Hangover!...
Have not found a solution yet... but narrowed down the issue to the following:
The IP addresses in the HDX (both server and the Front Panel) got jumbled up... and the player is set to STATIC mode. So far not able to access the player over the ethernet/laptop. As a stop gap i have plugged in a VGA monitor and mouse and is able to use the player as a standalone unit... Good luck..

Very different problem and that was caused by your selecting an innapropriate option in setup when nothing needed to be done. Bruce's issue appears to be settings on his laptop and not HDX related at all. Yours is an IP conflict caused by choosing fixed when either out of range or of an address already taken. Can happen with any ethernet connected device when a IP mistake is made. Please don't start multiple threads about the same issue and check my latest responses. It's been 4 days. Where's your dealer? Even if not local, you should have a one on one with him until sorted.

My issue certainly appears to have been due to laptop setup, admin and user permissions on the DCI.

Bruce

Is the new laptop using Vista? DTC is not totally Vista compatible, the next release will be, there is a work around you could try, send me an e mail

Thanks for that Steve, received the message and sorted it.

Will the next version be sent to dealers, or customers direct?

Bruce