HDX Hard Drives

What a shame, I wouldn't have any problems with returning the unit back to Naim if it only was possible to fit a 2TB drive...

Regards,

Michel

That's ridiculous that the hard drive can't be swapped out. That would be a deal breaker for me buying a Naim device that depends on internal storage, if they won't upgrade as capacities rise, or provide a user-friendly way to do it.

Do they use server class hard drives, or consumer ones? I hope the former.

Uh Oh ......Put The Screwdriver down and leave the room!!!

Seriously though, I guess there is probably a good reason why.  Just that most of us (well, ok.....me) probably wouldn't understand if they tried to explain it!!

Changing the subject slightly, did you happen to discuss the matter of the ability to now add downloads to the internel server drives on the latest HDX?  Just wondered whether this was part of the 1.6c software update which may allow older machines with twin drives etc to do this?

Regards.

This question was first raised when the 1TB HDX came out.  Evidently the physical space inside can accommodate an upgrade from 2x400 to 2x500, but the 1TB drive is too big.

If Naim really designed the original HDX, which i have , in a way that it couldn't be upgraded to higher capacity hard drives when they came along, then to be honest i am more than disgusted. I have invested a lot of money in my kit precisely because Naim is supposed to be upgradeable and doesn't have built-in obsolescence . I would like someone from Naim to comment on why a two year, close to five thousand pound purchase has now got apparently stranded technology in it. 

Hi aht,

I'll have to pursue this further, as there is very little variation in the physical size of drives, in relation to their capacity.

Some brands are indeed marginally thicker than others, but I'd have thought that by comparing specs., stuffing a couple of 1 Tb discs into the HDX wouldn't have presented any problems.

Hopefully, someone from Naim will come along to enlighten us, as I note, from some of the comments posted above, that I'm not alone in wishing to do this.

In the meantime, any techie thoughts from computer savvy forum members would be most appreciated.

Jason...................Not had the chance to carry out the latest software upgrade yet, will report back once I've had a look.

Regards,

Dave.

I'm a bit disapointed too. Seems that some product like a HDX... even Naim and even at this price range should suffer from "electronic obsolescence". Will we have to buy a new streamer/server every 3 years ? I will not.

We were told that there is some machine work that is required to fit the 1TB (and presumably, 2TB) drive into the available space in the HDX.  Apparently, Naim and/or their dealers can't/won't do this.  Not sure why a "standard" 3.5" drive doesn't fit (?!). 

The bigger problem for DIY upgrades is getting the Naim/Microsoft software onto the new drive.  Naim will do this for an SSD upgrade but not a 1TB/2TB upgrade.  Maybe disk-clone software?

As an "early adapter" I can't help feeling punished...

Maybe Naim can elaborate on this matter.

Regards,

Michel

Naim has never announced that the storage would be upgradable. The computer part of hifi audio has a very short lifecycle, better than tvs, but very short. On the other hand we can add almost indefinate disk space by using a nas, and memory sticks if you  are not prepared for a nas for one reason or another.

With the serves it seems we have a much better Apple remote app, and if the storage was  ok wednesday I suppose nothing has really changed? Of course I too would like access to the download folder, but this is just because the new owners buying units monday have it. I would personally skip the 2 tb disks, and wait for 4 tb disks, but of course this is a personal choice´, but no doubt adding a nas drive will be cheaper than a factory upgrade if Naim chose to make it available.

Claus

Claus - i think the solution of adding a NAS misses the point. The whole raison d'être of the HDX is that it is a one box solution  - not a two box solution. As for Naim having never said the storage would be upgradeable ..maybe true, maybe not .. but i buy Naim because that is part of the brand proposition. If the disks in Naim kit are not going to be upgradeable and/or replaceable ( stranded technology is less likely to have available spares)  when they fail then these products shouldn't form part of the Naim product line . 

Graham.

Thanks Dave.

I will be asking Naim about upgrading from the 1 to 2 TB drive in the uServe on Tuesday, unless someone from Naim comments here before then.

Keith

I'm not taking issue with you on this, but it is a perception of marketing over engineering. In the normal course of events the only thing the HDX-HDD can be is a one box solution for ripping your music to HDD and at some stage ripping it all again. Unless the content of the back up drive can be recovered, which entails sending the unit back to base. The single HDD version of the HDX has a facility to externally back up if desired. I would classify it less as a desire and more as a necessity. HDDs fail. Nobody's fault. Better to have a two box solution than a one box time bomb.

Point well made Harry on the need for back up . I was referring to my preference for one box for primary storage of data.... as it stands i will end up with HDX storage, NAS storage when i run out of space and NAS backup.  I will however hold my hands up and say i am new to all of this , have a lot to learn and probably someone will tell me it is all very easy and elegant to manage.....or i should have bought another bit of kit.

I think the HDX is a beautifully elegant solution but without a back up it could be rather tragic. I have been feasting on 24.96 stuff (until HD Tracks had to fall into line with music label price fixing) and this drove me towards a NAS quickly. And I back up the NAS, but my anal retentiveness stops there.

NAS is good for storage, not for backup. I moved to 2 huge HDD. One for use and the other for backup. If one is down, i start immediately on the second. For NAS, if you loose some drivers or pilots (?), you loose all the content of your NAS.

How do you have the drives set up?  (I presume you have the SSD version of the HDX?)

This is why it's important to externally back up the NAS. The box can fail too. Could seem like a phaff but anyone who uses a PC/Mac for data will (should?) be doing this. It tends to run without issues once it's set up.