ipad and art work

Posted by: beginner on 11 June 2012

How come when i select the albums on my ipad, only the title of the album appears with a blank square, how if i select to play a track the artwork suddenly appears

Posted on: 11 June 2012 by 2roomsor1
Mine too. If I go in and edit the icon using the iPad resave it at the album art that is already there and go back. All is well. it is only doing this on albums I have added the art work to
Posted on: 11 June 2012 by beginner

where do u edit it 2roomsor1

Posted on: 11 June 2012 by Bruce Woodhouse

I think you need to update the Cache in the nServe settings

 

If you want to edit a pic you need the latest version of nServe. The edit option appears when an album is selected. From there the onscreen instructions are very clear. However if you have the right image already you don't need to do this, it is when the software cannot find the right artwork when the album is first ripped.

 

bruce

Posted on: 11 June 2012 by beginner
Originally Posted by Bruce Woodhouse:

I think you need to update the Cache in the nServe settings

 

If you want to edit a pic you need the latest version of nServe. The edit option appears when an album is selected. From there the onscreen instructions are very clear. However if you have the right image already you don't need to do this, it is when the software cannot find the right artwork when the album is first ripped.

 

bruce

I would think its the latest version of nServe as i only downloaded it 3 weeks or so ago.....as for the cache setting ..it just say clear image cache 

Posted on: 11 June 2012 by Phil Harris
Originally Posted by beginner:
I would think its the latest version of nServe as i only downloaded it 3 weeks or so ago.....as for the cache setting ..it just say clear image cache 

 

If you do then then it will force the app to update its image cache from the server which should sort your problem.

 

Cheers

 

Phil

Posted on: 11 June 2012 by beginner
Originally Posted by Phil Harris:
Originally Posted by beginner:
I would think its the latest version of nServe as i only downloaded it 3 weeks or so ago.....as for the cache setting ..it just say clear image cache 

 

If you do then then it will force the app to update its image cache from the server which should sort your problem.

 

Cheers

 

Phil

thanks phil i'll try that

Posted on: 11 June 2012 by 2roomsor1
I tried this last week and it has not sorted it. Although the albums affected are older ones I do not listen to. Will power all down and clear cache on pads pods and phones I use. Will let you know.
Posted on: 11 June 2012 by Phil Harris
Originally Posted by 2roomsor1:
I tried this last week and it has not sorted it. Although the albums affected are older ones I do not listen to. Will power all down and clear cache on pads pods and phones I use. Will let you know.

 

Are these albums that have been ripped on the UnitiServe / HDX or are they albums from another source...

 

Phil

Posted on: 11 June 2012 by 2roomsor1
Ripped on hdx 1.6b software. And live on the hdx lenny kravitz greatest hits is one of them that was doing this. I did a re lookup and this sorted itself. But the other rips did not. I have a ref srx00187 for this problem already. Thanks
Posted on: 11 June 2012 by Phil Harris
Originally Posted by 2roomsor1:
Ripped on hdx 1.6b software. And live on the hdx lenny kravitz greatest hits is one of them that was doing this. I did a re lookup and this sorted itself. But the other rips did not. I have a ref srx00187 for this problem already. Thanks

 

OK - so if the bug has already been logged I'll leave it with the software guys to sort...

 

Phil

Posted on: 11 June 2012 by Bart

My nServe goes through the same 'process' every time.  If I update album art using the DTC, it takes a while to show up in the list of albums when sorted by album name, or artist.  Using the "refresh cache" tool speeds that along.  But even after that, when I select the individual album, the new art may still not show up right away.  It can take a while longer for the art to make its way to that setting.  But it always gets there . . . eventually