nstream "Server not responding" error on some folders

I had the "server not responding" issue yesterday after power cuts during the night. I resolved by switching off the router and then switching and on and switching networked devces on one by one. It may not work but it's worth a try.

Keith

Thanks for the replies guys.

I tried restarting the router and nas but unfortunately the problems still happening. I cannot access one particular folder which contains all my rips from A-D, so a fair bit of music is missing.

Simon - when you say reset the NDX, do mean turned it of and on or put it back to factory defaults?

Also some have mentioned clearing the cache or resetting nstream in other posts, where is this done from? I cannot see any setting or config options within nstream?

I guess I'll try the support guys at naim, but if you guys have any further suggestions that would be great.

Cheers.

Yay, managed to fix it!

I found the setup menu, cleared the cache of both the nstream and the upnp server, still didn't work.

Then tried upnp compatibility mode and it works fine. This is definitely the setting that fixed it because when I disable the option the problem comes back.

Will have to contact the support at naim regarding this, I didn't have this issue before the update and would rather use nstream at full speed, according to the pop up when you change the mode, it slows down the play list and play queue features.

Also I use a Netgear Readynas Ultra 4 plus, in case anyone else is experiencing this problem. 

Either way I'm happy I can now play all my tunes, time for a bit of Albert King, thanks for your responses.

Hi Loks,

Did you try returning the NDX to the factory settings? If it still doesn't work I suspect a quick call to Naim on Tuesday will yield a few suggestions. 

Keith

Keith, I simply turned the NDX off and back on, and the issue went away. No settings, or ip addresses or anything was changed.all the network aspects were left alone.

If I were to hazard a guess it looks like a bug with the discovery / multicast synchronisation routines.

Simon

Simon - I have nd5xs, but I haven't resseting it and maybe that is an option, but it's worth noting that everything works fine from the nd5xs. I only have the problem when using nstream to access my music.

Also my excitement was a bit premature, with compatibility mode on I do get access to all my folders, but unfortunately lose all the functionality of the new update i.e. playlists and some speed.

I think it is definitely some kind of bug that I'll have to chase up with Naim. Hopefully they'll be able to fix and I'm sure they'll give it a good try.

Cheers to both of you for your help though.

Hi Loks.

Which upnp server are you using with your Readynas?

I am using a ReadyNas NV+ and find that using the built in upnp server, the new software works fine, but I don't like this because the album art is poor and it doesn't recognize album artist tags which I use.

My preferred Twonky doesn't work with the new features of nstream (only works in compatibility mode), which sounds very much like you. I realize that Twonky may not be the best server out there, but it did the job fine until the update, and infact still does the job albeit without the new features (which are very nice btw).

I tried rebooting my NAS and it is all working great now. I really like the new features.

Loks, ok, yes almost certainly there is a bug.. This didnt happen before update of Nstream and know the setup is slightly unstable. However it could equally be an iOS issue. However when it occurs I simply the switch the NDX on and off to clear. It's a shame I can't roll back my Nstream version.

Simon

Hi All,

Steven - I'm using the upnp server that came with the readynas, I think it's called readyDLNA. I've been using it since I got the NAS and haven't had a problem with up till now, actually think it works very well for my purposes. Also I've tried restarting the NAS, ND5XS, router and nstream, still same issue.

Simon - Your right that it could be an iOS problem, it was mentioned in a few threads (even by Naim I think) that the new playlists features would require iOS 4. I was all ready to by a new ipod touch as mine can only run iOS 3, but was pleasently surprised that the update was available to me and installed without a hitch.

As for rebooting the streamer, this hasn't fixed the issue for me and I also find that the streamer doesn't like being restarted, it nearly always has problems getting an IP and sometimes doesn't even boot. I always manage to get it working with some playing around, often changing to iradio seems to get DHCP to work or it comes right after a few reboots.

Will be sending a mail to Naim later on today, will keep you updated and hopefully have a solution soon.

PS: Steven, just installed the latest firmware for the readyNAS, still have the same problem, but will definitely investigate twonky, sounds interesting. 

Hi all,

I have exactly the same problem. When nStream tries to connect to my media library on my WD NAS I got the server not responding message. It works fine when compatibility mode is turned on. 

The support guys at Naim suggested to reboot nas, clear upnp cache und update nas firmware. I updated nas firmware and twonkyserver, but nothing changed...

Cheers

Hi - yes I think it is nothong to do with the NAS - its the communication between the NStream and the Naim network player. I turn off and on my NDX - it is ok for a day and then returns. This did not happen before I updated to the latest Nstream.

Simon

Strange thing i'm not having any success using my iphone with the new features. At least my ipad works ok. Both are running the latest version of n stream.

It could be a NAS issue, in that the new nstream is using some new protocol/api that is not supported by our NAS's. But in my case, it works fine except for when accessing one paticular directory, all other directories work fine regardless of whether I use compatibility mode or not.  Only this one folder gives me the "Server not responding error" when I access it while compatibility mode is off. This makes me think it has to be a bug in nstream that the developers will have to sort out. Should hopefully get a response from Naim tomorrow. Will update you with what they say.

Other thing, what iOS are you all using? I'm using iOS v3 as my  8gb itouch cannot be upgraded to iOS v4. Maybe it's a OS issue if we are all running iOS 3?

Cheers, Lokesh 

Lokesh, it has nothing to with the  NAS interfaces themselves. If anything it could be with the Upnp/DLNA server communication, but I don't  think so as the issue seems to occur sometimes when Nstream comes out of sleep and can't find the network player (NDX etc). Happens when not even streaming. I suspect it's a bug with the UPNP discovery code or a code bug perhaps from the play list  validation algorithm that consumes resources (buffer/handles) that interferes with discovery  in the latest release of Nstream. The previous version of Nstream with playlists without the validation algorithm worked fine.  I am sure naim  will be working on a fix shortly,  as it appears to be affecting many people now.

Simon

I agree with you Simon, it does appear to be a bug within Nstream and I also suspect they are working on it.

I've discoverd my problem only occurs when accessing via "Browse Folders", if I use the Albums or Artists option, I can see all the albums and access them, so it's not too much of a concern but it would be nice to have it fixed as I normally browse folders to choose my music.

Cheers

I can never access the sever when compatibility mode is turned off. Browse folders or any other option (album artists etc) never work...

I guess it's a bug, since elyrics (a very similar application) work fine.

Cheers

Giovanni

Lokesh, have you got any answer from support guys?

Guys, try this, I cleared the Nstream cache on the iPad and so far all my issues have gone for the time being 

Simon

already tried it. It doesn't work...still server not responding message...

Afternoon guys,

I did the update a few weeks ago and thought all was ok. Today I have noticed that some of my folders are now coming up as NULL. Also some of the tracks within certain albums are missing. I have logged onto my NAS and the tracks are all there along with the Album name? I am confused...............help!!!

I can't help you. I can use nstream only when compatibility mode is on. Not a big deal, since I don't use playlists. Naim support guys told me there is something in my network blocking UPnP traffic.

You can anyway try to clear upnp cache or turn off and on your NAS and your streamer.

It the effect of setting 'uPnP compatabilty mode' actually documented anywhere?

please count me in. Another user with compatible mode problem.

Naim,you should work on this asap!