Cover art resolution: Synology NAS to NDS

Posted by: G Hubregtse on 25 August 2012

Having found only various partial explanations in searches, I was wondering if anyone has recently come to a definitive conclusion on this issue...

 

I am using a Synology 212+ with an NDS. It sounds great, but the cover art images that appear on the iPad3 with nStream (updated version) are of disappointingly low resolution. The JPEG folders as produced by dbPoweramp are of significantly higher quality, so the image information is there.

 

Having spent a few hours trying to find a solution, I was wondering whether anyone can confirm or contradict the folloing impressions:

 

- The problem lies with the transmission of the image by the Synology NAS music server, not in the nStream app.

 

- It is not possible to use the Synology NAS with another server programme (e.g. Asset / Twonky)

 

- Ticking or unticking the box on the media server thumbnail resolution control does not help

 

 

Any ideas?? Or is this something I am just going to have to learn to live with?

 

Geer Hubregtse

Posted on: 31 July 2013 by JLD

Thanks you very much Glen  !!

Posted on: 31 July 2013 by AlainRch

Hi

what email address should we send for the version with Naim n-stream support ?

Do you know if this version is also usable with n-serve ? <script type="text/javascript">// <![CDATA[ (function(){var src = document.getElementById('source');src.focus();src.select();src.style.boxSizing=src.style.WebkitBoxSizing=src.style.MozBoxSizing=src.style.MsBoxSizing='border-box';})(); // ]]></script>

 
Thanks you
Posted on: 31 July 2013 by Rich27

You can download this version through Synology Assistant.

Posted on: 02 August 2013 by JLD

Hi Glen

 

I've installed the 1.1.2403 version of media server

But I do not have "naim n-stream" device 

I only can find my IPhone from its mac adress and apply to it "default with original cover" as option...

 

Do you run an Ipad?

Your image shown the profil  "naim n-stream" both for the "n-stream" device and for "Naim Audio Ltd. UnitiQute"

Is it available from the menu ?

Here I haven't these options... 

 

Jean-Luc

Posted on: 02 August 2013 by GlenW

Hi Jean Luc,

 

Synology emailed me the version so it may be 'tweaked' to include the Naim n-Stream function - sounds like that.

 

Best is to go to Synology directly and request the version that has this.  This way they'll will understand the demand for the Naim support and it's likely to get into subsequent releases.

 

Yes, I am running it on an iPad and it's in the menu as per the screenshot.  Perhaps the only other difference is I'm running 4.3 beta on the Synology but this didn't support Naim - just the version I was emailed.

 

It's still working well :-)  I think they've cracked it!

Posted on: 06 August 2013 by JLD

Hi Glen

I've asked directly Synology support, Persey just indicate to me to download the beta .spk file with the usual method..

I've requested the file by e-mail.

 

But It could be simpler if you can post for all your file (received by e-mail) here (or a link) ...

You can also send me it by e-mail jldaureil(at)alicepro.fr  and I will see if I can store it on a server for a public download from this forum page...

 

I thank you very much in advance...

 

Jean-Luc

 

(just for info, I've found a link to this page on a french forum posted by a anglophile for french naim users! Just to say that sometimes  we help without knowing

Posted on: 06 August 2013 by marcobb

Hi Folks,

 

I also wait it long time ago and requested synology to provide the *.pkg to me.

 

 

Posted on: 06 August 2013 by AntonD

Interesting as I raised a support call with Synology explaining the version of Media Sever with Naim device functionality but the reply from synology is that they are not aware of this version?

so now I am confused.

 

My synology is running on 4.2 latest and MS running on latest also. I do not have Naim options available to me as shown in the above screen shot?

 

hope somebody can get to the bottom of this.

regards, Anton

Posted on: 06 August 2013 by GlenW

Hi all,

 

I've asked Synology to make this available - just waiting to here back from them...

Posted on: 07 August 2013 by Gianno

Hmmm just got this in a couple of minutes ago directly from Synology...

 

Hi,

thank you for the inquiry.

We do not have an official version of Media Server package with Naim profile at the moment. However, this feature will be included in our next official release of the Media Server package.

Hope this helps.

Sincerely,

Posted on: 07 August 2013 by GlenW

Synology have asked that I do not provide my copy as it is specific to my configuration and they are still testing.  Glad to hear it will make the next release.

Posted on: 07 August 2013 by HoPo
Hello! I contacted synology last Thursday and this morning I got the same answer like gianno... So wait for the next version of the media server.
Posted on: 07 August 2013 by Olivier Favre-Bulle

Hello

I also contacted Synology and got the same reply than Gianno. Let's hope the release will be soon :-)

Posted on: 08 August 2013 by JLD

Hi,

Same answer here...

Waiting for a next release...

Posted on: 08 August 2013 by marcobb

Hi Folks,

 

I also got the same message from synology replied.

 

 

Posted on: 09 August 2013 by AntonD

This is great. The more people that raise a support ticket the more Synology will understand our requirements. Lets hope the fix is available and working in the next release of MS.

ATB, Anton

Posted on: 27 August 2013 by GlenW

Hi all,

 

The new version of Synology is out and it seems to have the Naim support included :-)

 

At least it's still got the settings for me and album art is at full res.

Posted on: 27 August 2013 by HoPo
Hi all, i write here, because i have a question about synology, Media Server and the Cover preview in n-Stream. Last Synology Media Server is Running at a ds 212. In n-Stream i select "Interpret/Album" there is no Cover preview... All shown Folders are Black/empty. Then i select for example "ABBA" and in this Folder i can See the different Albums with Covers... The Same with all other Bands and singers.... Is this ok???? I installed twonky at the synology and there is a perfect cover preview.... I hope you understand my problem... Thanks for your answers
Posted on: 27 August 2013 by JLD

Hi HoPo,

 

Have you your covers when you just select "album" ?

 

N-stream do not show cover for all presentation list so I could be possible you do get always you covers depending the way you search in your library

There is a improvement area here.

Personnaly I like the "coverflow" like Itune very cool... and It could be nice to have this in n-stream. 

 

JL

Posted on: 27 August 2013 by HoPo
Hi jld! If i select "album" i can see all cover with cover flow. Thanks for your answer.
Posted on: 28 August 2013 by JLD

Thank Glen for the info about the latest DSM + media server versions

Now I've set "n-stream" profile for my I phone and all seems to work fine now

Posted on: 28 August 2013 by GlenW

No worries.  It's great when a support process works and results in product improvement!

 

I found Synology to be  very helpful and responsive with this.  Credit to them.

Posted on: 05 September 2013 by Jan

Sorry, which one was "THE" n-stream profile? Can't find one that works for me. 

Posted on: 05 September 2013 by Stampie
Originally Posted by Jan:

Sorry, which one was "THE" n-stream profile? Can't find one that works for me. 

Check out GlenW's post (with picture) on page one of this thread to see how the Synology Media Service device list should look once updated to the latest version.

 

To get this to work properly for me I had to do the following:

1. Close all apps on ipad/iphone

2. Launch nstream on the ipad/iphone device and connect to media server

3. Now goto diskstation manager and in Media Server device list hit the reset button to clear everything and then refresh. It should find both the Naim streamer and the ipad/iphone.

4. Change the profile on both to "Naim n-Stream" and select 'Save'

5. Go back to the iPad/iPhone and clear both the upnp and image caches.

6. Relaunch nstream and the new image cache should be built with the original cover and the settings should stick

 

I found that if there were other apps on the iPad at first it didn't seem to work properly (I guess it wasn't seeing it as a 'n-stream' device).

 

Hope this helps

Nick

 

 

Posted on: 06 September 2013 by Jan
Originally Posted by Stampie:
Originally Posted by Jan:

Sorry, which one was "THE" n-stream profile? Can't find one that works for me. 

Check out GlenW's post (with picture) on page one of this thread to see how the Synology Media Service device list should look once updated to the latest version.

 

To get this to work properly for me I had to do the following:

1. Close all apps on ipad/iphone

2. Launch nstream on the ipad/iphone device and connect to media server

3. Now goto diskstation manager and in Media Server device list hit the reset button to clear everything and then refresh. It should find both the Naim streamer and the ipad/iphone.

4. Change the profile on both to "Naim n-Stream" and select 'Save'

5. Go back to the iPad/iPhone and clear both the upnp and image caches.

6. Relaunch nstream and the new image cache should be built with the original cover and the settings should stick

 

I found that if there were other apps on the iPad at first it didn't seem to work properly (I guess it wasn't seeing it as a 'n-stream' device).

 

Hope this helps

Nick

 

 

Thanks a lot, Nick! The explanation is great. Now my system works nearly perfect for me. I've waited for this option since I bought my Uniti two years ago. Cheers