It's oh so quiet...
Posted by: JamieWednesday on 13 October 2012
It's back!
How dare you disappear Naim
Some of us have had to go and get a life
don
Where have you been? Had to go shopping ! £40+ on vinyl
Graham.
Apologies to all. It was necessary to make a DNS change in preparation for a server migration later in the month and it seems things didn't quite go according to plan. Anyway, we're back!
No need to apologise Richard. As my great great great great great great great gandfather used to say: shit happens. It's all good!
KR
Tony
Lol!!!
Hi Richard that was quite an outage, I hope Hoopla are paying Naim some service credits on that.. Certainly couldn't get away with that in many environments unfortunately.
There are ways of managing DNS changes as the new addresses update across the Internet routers to avoid outages....
Some of us ventured to less familiar parts where the natives aren't as friendly..
Allen, indeed, probably a combination of all those, but there is some good Naim discussion over there occassionally, but I guess most Naim enthusiasts come here, so by law of averages there will be a greater concentration of detractors there I suppose ??
Perhaps the forum IT staff have been reading the same instruction manual as the banking boys and girls were reading a few weeks ago?
(However with forty years in the mad world of computing and my own share of disasters under my belt, I have to empathise with you chaps. Well done for getting us back on line!)
Apologies to all. It was necessary to make a DNS change in preparation for a server migration later in the month and it seems things didn't quite go according to plan. Anyway, we're back!
Thanks Richard,
A note in the 'News' section of the Naim web-site would have been helpful. With an estimate of forum re-launch time.
John.
John, yes, I agree, but nothing could have been done there until Monday, by which time it would have been too late. Some members had reported issues on Friday but I was unable to replicate them here, and my own access to the forum was OK at the time. By the time I was made aware by Naim's IT of what was happening it was too late to post - I could no longer access the forum to post a warning (one that nobody would have been able to read by then anyway). It was only supposed to be a short outage, but as I say, it didn't quite go according to plan. Oh, and before anyone starts pointing fingers, I think it's only fair to say that after all the grief they have copped of late, the outage was not the fault of the forum providers.
Hi Richard,
Would and could notices be advised on the Naim Audio Facebook page? Any future access issues to the Forum could inform the community. Bart posed a question on Saturday and was only answered this morning. It's good for Forum users to know where they can find out, WHY they can't connect.
Denis
Hi Denis,
as far as I know, those responsible at Naim for Facebook contributions work Monday to Friday. Unfortunately the problem cropped up late in the day on a Friday...
As in the past, any future downtime that I'm made aware of, I will post on the forum as soon as I know it's coming. There will be some downtime at some point this month while the forum is migrated to a new server. As soon as I know exactly when it's due to take place, it will be posted.
Lack of a crystal ball means that any downtime I'm not aware of will most likely not be posted, but once in effect and known, other means of notification will be tried if it looks like such downtime will be more than 24 hours.