Help, my music share has disappeared

Posted by: antmast on 13 November 2012

I have the UnitServe SSD with 2 Nas Readys, 2 music stores and 2 music shares. Recently I have been unable to get the UnitServe SSD to see one of the music shares when I rebuild the database or when I rescan. 'Unable to start share rescan, scanning system is currently busy' is the message when I try to scan the volume. 24 hours and the same message.

The Naim Desktop Client sees the volume but does not see the albums. A green light appears behind it when I look at the music share in Nssrvdeff. I can access the volume via my windows system and all the music is there. What should I do to get the UnitServe to see it again?

Posted on: 14 November 2012 by antmast

Should I drop the share. Would this hurt the music?

Posted on: 14 November 2012 by garyi

Silly i know but did you try turning the naim off and on again?

 

the music in the share, is there anything in there unusual that could confuse, such as really really long file names or unusual characters (its a long shot)

 

finally reboot the nas. My nas a qnap can some times fall over with smb or afp such as it sort of works but sort of doesnt.

Posted on: 15 November 2012 by Cbr600

I have a HDX and have experienced similar problems before. My Naim dealer resolved this by shutting all items down and restarting again.

Then (on my HDX) going through the file structure and deleting the NAS shares from the file, and them re scanning for new shares.

On the hdx it sometimes has an issue that it looks for the share in the wrong location, and this then blocks it seeing the share in its correct location.

Deleting the NAS share from the directory forces it to look afresh and then finds it.

 

might work for you?

 

paul

Posted on: 15 November 2012 by Phil Harris
Originally Posted by antmast:

Should I drop the share. Would this hurt the music?

 

You won't lose any data by reverting the store to a share and then promoting it back to a store again ... if you continue to have issues then please drop us an email on support@naimaudio.com and we can arrange that I can take a look remotely and see what's going on.

 

Cheers

 

Phil