UQ software version

If you have the pleasure of a Cyrus streamer, you can't update the software at all. A dealer has to do it. I guess there always someone worse off ........

This issue has been discussed over and over, and people differ thoughts. If you search this forum for "3.16" you 'll find how people with different systems/pc's dealt with the issue.

only thing we can say sofar, is that it is wirthwhile to upgrade, so I'd invest a bit of time to get in done

Thanks, Iver. IT stuff feels like swimming through treacle, sometimes.  I will search for 3.16and see what I find

Jobseeker - I do count my blessings. But IT is not numbered among them

Ah, so I need to bootcamp windows.  Hmm, not a priority. More concerned about getting my nas set up so I can stream to the uq at the moment. Which also rather convoluted, to say the least.  I have a qnap 412. Not impressed with twonky, though I may need to update its firmware version to seek some progress.  Quite keen to avoid getting unitiserve if at all possible - though the time saving might well be worth it!

I have not adopted computer based replay yet, but the more I look into the whole business of streaming over a network the more complex and ungainly the whole concept seems to become. No doubt it works well for some people and they get along fine. I can see that it offers clear advantages for people that want access to their music collection from a number of different rooms for example. For people like myself that just want music in one room and replayed from a very simple no-fuss set-up though I think streaming is rather like building a space shuttle to pop into town to do some shopping.

Peter

.... or (more) like signing up to Waitrose online.

It can be easy ... Sonos plug Sonos Bridge into your router, plug Sonos Connect into your hifi - install iPad app (or by the Sonos remote if you haven't got an iPod), tell it where you keep your music and that is about it. Updates on the iPad are just standard app updates .... 

You don't need any network knowledge or lots of cables ... the ones you need are in the box. 

Of course, it doesn't sound as good as a Naim system and it doesn't play hi-res 

However, I do think it could be made simpler or perhaps it is a dealer install option 

Cast your mind back ... 

A Fraim turns up in lots of boxes .... how on earth would I get that put together (flat packed anything is beyond me ... what is this screwdriver thing I'm supposed to have and who is Allen Key). 

A CD player, a pre-amp, a power amp, two speakers ... hmmm how does that all fit together and what about these speaker cables - soldering? Do me a ... Why don't they make wireless speakers? You never see wires in the glossy. 

Record player ... install pick up arm ... you're having a laugh now ... align cartridge (now where is my protractor)

I found even I could install a UQ (but I know networking so I should be OK, I'm hopeless at mechanical stuff). 

I think most of us need some help with at least some of this

There is always the person who built his own house, installed the central heating or ... very talented folk. I'm not blessed with such talent ... I need it very simple or I need a helping hand. 

Software upgrades should be easy ... otherwise customers won't do them and will feel they are missing out. It is a bit much to expect the dealer to visit for this task (I wonder if there is a gap in the market?) 

However, perhaps the philosophy should be return to your dealer for a software upgrade (this may not be free) - if you can DIY then this is how you do it. A bit like buying a new washing machine (pay £25 for it to be installed or DIY).

However, Apple, Sonos and some others have set expectations that software upgrades should be trivial, but that is not universal. The biggest fear, mostly unfounded, is after an attempted upgrade the unit may never work again. 

At least the Naim DAC upgrade is easy and my assumption is that upgrades for the forthcoming Reference DAC will be the height of simplicity ... can hardly wait for its arrival.