Can anyone help with this NAS/ Macbook problem?
I'm trying to get my ReadyNas and Superuniti to talk to each other for the first time.
I set the NAS up a few days ago and my MacBook is happily recognising it as a Share Drive.
But .... when I try to get back into the NAS' set up menu (to see if I can find a way to connect to the SU), the MacBook is blocking my access to it.
Firstly it says "Safari can't verify the identity of the website (NAS IP address)".
When I ignore this and continue I then get a drop down tab saying "The username or password you entered for this area on '(a completely differant IP address which I don't recognise)' is incorrect".
I've searched for the IP address that's mentioned in the tab message, but it's not the NAS, or the MacBook or the SuperUniti or anything else I can think of - I even had the laptop's system do a search without success!).
Does this problem look familiar to anyone? (I've tried the NAS' default username and password and the new password I used on original set-up, but neither - or uppercase/ lowercase versions of them - work).
Any help would really be appreciated. I've had the SU for three weeks now and would love to get some music out of it!
Cheers.
Posted on: 12 December 2012 by spartacus
Hi Percybass, I noticed this when I was adjusting the network settings on my NAS. If I remember correctly what I did at this point is to say "OK" or "Continue", can't quite remember. I think that this is related to my NAS getting an IP address via DHCP. Once I signed on as admin, I then reset the IP address for my NAS to a static IP address of my choice. It is now always at that IP address even after a full power off and power on of all my IT equipment.
Hope this helps.
Posted on: 12 December 2012 by Percybass
Thanks for your quick reply Spartacus, much appreciated: but the problem I have is that the admin username and password are not being accepted either, so I can't get in to change any settings whatsoever.
Totally stuck!
Posted on: 12 December 2012 by spartacus
If you have forgotten your admin password for the NAS then use "Keychain Access". This is an Apple application that lives in the Applications => Utilities folder. Start the App then search for the name of your NAS, mins something like "NASXXXXXY" . When you find it double click the line in the listing. Another window will open. Tick the box in the bottom left that says "show passwords". A verification window will open and ask for your Mac admin password. Type this in and the password for your NAS should be displayed.
Maybe that will help.
Posted on: 12 December 2012 by fatcat
Originally Posted by Percybass:
Thanks for your quick reply Spartacus, much appreciated: but the problem I have is that the admin username and password are not being accepted either, so I can't get in to change any settings whatsoever.
Totally stuck!
I had a similar problem with my QNAP. When I set the password other than admin the new password or admin wouldn't work. There is a small hole at the rear of the NAS, inserting a pin will restore factory setting, but be careful, I think it will delete any firmware updates, installed apps and data. Not sure as I reset before I'd loaded too much on the NAS. Happened twice, in the end left the password as Admin.
Check the instructions. It gives details as to how long to inset pin and what the beeps indicate.
Posted on: 12 December 2012 by Percybass
Thanks again Spartacus. I tried this but no success I'm afraid (I didn't forget the password, it just wasn't accepted).
According to the drop-down message I seem to be getting blocked by an IP address which is totally alien to anything on my system. Total total mystery.
Posted on: 12 December 2012 by spartacus
Ah the IP address .. Qnap has a little utility call Qnapfinder. This will locate your NAS if it is visible on your network then you can click on it and proceed as normal. I don't know if there is a similar utility for the ReadyNas.
If not then Fatcat's suggestion may be your best route.
Good luck.
Posted on: 13 December 2012 by fatcat
Originally Posted by Percybass:
Thanks Fatcat. I'll try this tomorrow. Fortunately I'm in the same position as you were and there's not much loaded on the NAS yet.
The good news is, setting it up a second or third time takes far less time than the first time. If you manage to sort it out let me know how it's done. I think I've misunderstood the instructions, which are IMO far to complicated. It's not a good situation that setting the password incorrectly results in having to going back to scratch.
Posted on: 13 December 2012 by mutterback
I suffered something like this with a Lacie NAS. Just get a new one - its not performing properly.
Though, you might have the IP address wrong. Does your router give you a table of IP addresses? Log into your cable/DSL etc router and see if you can get a list.
Or, go to the Terminal on the Mac and type arp -a This will give you a list of all the devices on the network and their MAC addresses. You should have a sticker on the NAS with the MAC address so you can track it down. It might even give you the name "QNAP NAS" or something. For example - this is an iphone named "iPhone" iphone.home (192.168.1.6) at 0:22:47:64:73:f9
Posted on: 15 December 2012 by Percybass
Thanks everyone. I seem to have it sorted after calling Netgear this morning (over an hour on the phone!).
The only solution to be found was to connect to the Nas via Google Chrome rather than Safari. Safari was just throwing up obstacles at every step of the way and Netgear couldn't find a way to solve this.
Hopefully getting good to go!
Thanks again.
