Unitiserve Problem

Posted by: floid on 24 May 2013

Can anybody help. Network will not see my Unitiserve. Every thing else on the network works ok. iPad cannot find the serve nor web browser. Serve worked fine up to last night.

Posted on: 24 May 2013 by dis

Have you tried powering down the Serve then re powering?

Just touch the Naim logo on the front, it will blink then go out . Wait a while then re start by turning the main on/ off switch on the back off then on.

Has worked for me when Serve has lost contact..

Posted on: 24 May 2013 by floid
Originally Posted by dis:

Have you tried powering down the Serve then re powering?

Just touch the Naim logo on the front, it will blink then go out . Wait a while then re start by turning the main on/ off switch on the back off then on.

Has worked for me when Serve has lost contact..

Thank you for your response I have powered everything down Router the lot and now seems to be working fine. Not the first time this has happened do Naim have access to the Unitiserve through the network for some reason something strange is happening with this always seems to happen around 4am

Posted on: 24 May 2013 by Richard Sellicks

Twice recently I have had to reboot after this 4am thing!!

Posted on: 24 May 2013 by Jasonf
Originally Posted by Richard Sellicks:

       

Twice recently I have had to reboot after this 4am thing!!


       


Hi Floid and Richard,

This is quite strange that it is happening at this specific time for both of you. I have not had this problem but as Dis said above, when the network is stubborn, which is very rare in my case (twice in 9 months), the reboot has solved all problems. I can only imagine that it is not the unit itself but the network connection in some way.

Yes, Naim can access the unit remotely if you contact customer support.

Sorry could not help with your specific problem.

Jason.
Posted on: 24 May 2013 by floid
Originally Posted by Richard Sellicks:

Twice recently I have had to reboot after this 4am thing!!

Right I am getting to the bottom of this. Have a look at system messages. On my machine it says at 04.45 24.05.2013 engineer upgrading. What's all that about and upgrading to what.

Posted on: 26 May 2013 by Claus-Thoegersen

It is the daily or nightly backup job, but why this should create a network problem I do not know. Naim can checkout what is going on  if you email support.

Posted on: 26 May 2013 by naimUnT
The engineer never sleeps? Is he on the Salisbury payroll?