Signal drop.

Concerning Virgin SuperHub see this.

Many thanks for this info, 

I am hard wired now.

kind regards, T

It's the way to go.

£100.00 well spent as far as I'm Concerned, if I add to the unity in the future, I'm not going to hesitate in running a hard wire solution.

Wired connections all the way - definitely!

Also I found that the best thing I did with my SuperHub was to put it into cablemodem mode and use my own router ... as a free piece of hardware (just like the BT HomeHub) it is exceptional value for money however if I'd paid £30 for it I'd feel badly let down by it.

I think the telling fact is that if you phone Virgin for support then if the unit hasn't been rebooted in over a day then they'll tell you it needs to be rebooted regularly - I have been having *HUGE* issues with Virgin recently (my 60 meg service drops to between 0.2 and 1.5 meg in the evenings with 150mS+ ping times - I know that the problem is that the Virgin infrastructure here is massively under provisioned and over subscribed but they won't admit to it as that would leave them open to claims of selling a service they can't provide) and in their discussions with me have stated several times that they don't see a problem with needing to do a daily reboot of the SuperHub just to clear out any garbage. This - on a home network with maybe 30 or more Ethernet attached devices - is just not on.

Phil

Touch wood virgin has for the most part been utterly superb in Andover, I have the 100 meg servcie and in the last week they have upgraded the upload which now peeks at 14 meg, happy days.

But like Phil the piece of crap super turd is in modem only mode and has been since day one. I have the utterly awesome asus RT-n66u which is just such a great router for 100 quid. That connects to a netgear gigabit 24 port switch then out to all the stuffs in the house.

If you don't mind me asking - what sort of download and upload speeds do you typically get on weekday evenings between, say, 7 and 9pm?

I've been battling with Virgin for the last year (ever since they did their "double your speed" thing) as my 60 meg is absolutely abysmal in the evenings (often as low as 0.2meg down) whereas my "undoubled" 30 megs was absolutely rock-solid.

They have always maintained that there are no service issues here and instead have variously tried to tell me that I shouldn't expect to get a full 60 megs in the evenings and that such slowdown is normal due to contention - I did like it when the Virgin "tech" tried to explain what contention was to me - or that the issue is down to my WiFi (I don't use WiFi for my computers), or it's due to me having too many network attached devices, or it's due to me browsing "banned" websites (!?!? If they're banned then how would I browse them and I never realised that eBay, PistonHeads.com and NaimAudio.com could be classed by anyone as "banned"), or due to me being traffic managed for downloading too much ("OK - can you take a look at your logs and tell me whether I'm being traffic managed?" "Yes I can ... and no you're not" "OK - so in that case why is my speed so bad?" "Oh you must be being traffic managed..." "Erm...") ...

...in the end I "found" an email address of someone that I shouldn't be emailing and emailed them - suddenly there was apparently a cable fault on the Virgin network around here - if I hadn't been so fed up and annoyed by it all I'd have laughed when the fault was described to me as "The issue is caused by a cable fault somewhere between your local node and Virgin Media - the fault is that when the network gets busy then the throughput drops off beyond our acceptable limits but this shouldn't be affecting you unduly - in fact you probably won't even notice as our specs and allocations are so generous."

Oh - also never record your conversations with them and then later say that you can prove what you were told as they tell you that they can't accept conversations recorded without their knowledge but if you tell them you're recording the conversation then they won't talk to you.

Absolutely - it gets you online but really isn't up to anything serious or critical...

Phil