Dead iMac?

Posted by: BigH47 on 18 October 2013

Following a "cool down" switch off, my iMac now won't boot up.

 

Switching back on I get the chime and hear the hard drive hunting for a while, then just the spinning wheel.

Holding shift and start brings up a grey progress bar but again it goes up with h drive sounds then stops.

 

Whats next?  

Has anyone any ideas please.

 

Posted on: 18 October 2013 by tonym

Try a safe boot. Switch off, then when you switch on again hold down the shift key. It'll take a while to get going. If it starts OK, use disk Utility to check the hard drive. Then try a normal startup.

 

what version of OS are you using?

Posted on: 18 October 2013 by BigH47

Safe boot fails too.

 

latest OSX 10.8 ?

Posted on: 18 October 2013 by Agricola

MAC dealers for an assessment and service perhaps?

 

ATB from George

Posted on: 18 October 2013 by tonym
Originally Posted by BigH47:

Safe boot fails too.

 

latest OSX 10.8 ?

So I guess you don't have a startup disk? Maybe your hard disk's failed but you need to boot up from a separate source To confirm. Have you got one of your original startup disks?

 

As long as you've a backup it's actually pretty straightforward to replace the HD, lots of tutorials on iTube. It'll be a damn sight cheaper and quicker, plus you can pop in a larger one.

Posted on: 18 October 2013 by Deeg1234

if you get a single chime on startup it may have just lost its start drive pointer, can happen if pram/nvram battery is losing charge, which can happen after a prolonged powerdown.  Try http://support.apple.com/kb/PH6656 to repoint. If it works might be worth getting the battery replaced which requires a service support job on the recent imacs. you may have lost some system settings as a result if the battery is flat.

Posted on: 19 October 2013 by BigH47

Why is it I can find all other things applicable to my Mac EXCEPT the startup discs??????

Posted on: 19 October 2013 by BigH47

I've got the mac to bring up the start up options, by holding the option key on switch on.

I now have an OSX utilities page. I have used the HD disk utility andIt says file structure is OK as are permissions.

 

Should I do a backup from Time Machine? What are the ramifications? 

Posted on: 19 October 2013 by tonym

Hi Howard,

Just remembered, in Mountain Lion you can start up from the internet - here's the instructions - http://support.apple.com/kb/HT4718

 

As an aside, it's worth creating a Mountain Lion startup USB stick. Google for instructions on the internet.

 

Posted on: 19 October 2013 by BigH47

This is me typing on iMac.

 

I did a OSX backup/reload? I wish these devices gave a failure report or something.

sematic

Case seems to be getting very hot, I know that that is not unusual but it seems hotter, maybe psychosomatic?

 

Is there a fan? If yes any way of seeing if it's working?

 

Thanks to all for their input.

Posted on: 19 October 2013 by tonym

Run Disk Utility to check the HD.

Posted on: 19 October 2013 by BigH47

Disk Utility says it's OK.

Posted on: 20 October 2013 by J.N.

Hi Howard,

 

If you can get it to play ball again, I use a free widget called iStat Pro on my 24" iMac which displays various system temperatures and fan speeds.

 

http://www.apple.com/downloads...status/istatpro.html

 

Good luck with it.

 

 

John.

Posted on: 20 October 2013 by BigH47

I get an error when trying to download istat.

Posted on: 22 October 2013 by popeye34

Oooh , mac really is running unix. As a seasoned unix person, you have plenty of options.

Bear in mind ive never even pointed or clicked on an apple product, those that state do fsck are to be followed I would say. Or perhaps if its up and running I would backup as much of it as I can then go down the route of fixing up. Fsck is good but may not fix everything, so having the ability to boot offa another known good device can be very useful. For eg a dvd/cd/usb or as put forward  Apples own servers. This means the OS bears no connection to your hard drive, its running in memory and you can mount your HD or apply the toolset to it.

Other OSs may also let you do this eg knoppix ...there are plenty of live boot sites that let you do this (burn a bootable image) for x86  but of course you'll need to check compatibility with your hardware, I suspect the set of liveboot images will be much reduced but would imagine still > 0.

Let us know how you get on,mister big!

Posted on: 16 January 2014 by BigH47

So it's happened again. Following various recommendations above I have done the single user thing and it reports drive OK. As it does disk utility when starting up in safe mode. As soon as it tries to do a  normal start the mac stops booting up after a few seconds.

 

Most functions seen to work in safe mode although mail is very slow and peculiar.

Posted on: 16 January 2014 by Bananahead

If it's getting hot then open it up and give it a clean.