N-stream / Twonky server problems

Posted by: piono on 21 October 2013

I have just upgraded Superuniti with a new software 3.21. I run n-stream version 3.5. I upgraded my QNAP to a new software 4.0.2 and Twonky media 7.2.5-2. After that "wonderful" upgrade n-stream streams the music however once I want to change it I can see - "no server available" and have to come back to the UPnP list of servers and wait up to 2-3 minutes when both Twonky and MinimServer would appear on the list ( Minim is faster).  That makes streamer a bit uncomfortable to use I'd say. I don't know where the problem lies. I haven't change any settings on Twonky or Minim, even my old settings went through the upgrade. Then about 30-40 albums changed their location form exact artists to "various artists" but these are certainly a single artist albums. what is going on here? any ideas?

Posted on: 22 October 2013 by Fretfan

hi piono

Don't want to state the obvious but It's always a bad idea to upgrade several components at the same time, as you never know where the fault lies... however..

 

if I understand your post correctly, you have 2 different problems..

1. nstream is not picking up your upnp servers in a timely manner

2. your albums have been sorted incorrectly by Twonky..

 

How I would approach this...

1. I have a laptop, so I would install a package like Media Monkey or Foobar,  and get them to look for the UPNP servers.

If they pick them up straight away, then the issue is more likely to be nstream.. re install it or downgrade it.

If it takes ages to pick them up, then it's more likley to be on the router/network side.

 

2. Corrupted album location.. again double check the tags in a package like mediamonkey, then do a database rebuild on Twonky.

 

That is how I would approach these problems, as a starting point...

 

good luck

Fretfan

 

Posted on: 23 October 2013 by piono

Thanks for your reply.

I downgraded Twonky to previous version, no significant change in behaviour noticed, so decided to get the newest version of Twonky. Apparently everything settled down now so I think it could have been an issue with NAS. I applied several changes, turned off unnecessarily staff and connection is stable now.

However Twonky puts more and more albums into "Various artists" folder. Even yesterday I had 72 albums there, today there are 95 in this folder. I have no idea what is going on as for over a year these were correctly sorted and I haven't changed anything at all apart from Twonky upgrade. BUt interesting is that even downgrading Twonky to the old version does not change album location, these are still in Vatious artists folder. I have no idea what has happened. 

The other interesting thing is SONOS player recognizes album correctly which makes me thinking that problem is with Twonky.  I'll review the metadata and see how it goes.

Posted on: 23 October 2013 by winkyincanada

Well, it IS called "twonky" for a reason. Surely you don't expect it to work?

Posted on: 24 October 2013 by Fretfan

Good old Twonky!!   - note if any of your albums have the word "sampler" in any of the tags, Twonky will see that as a compilation.

This is a configurable item.  Maybe you have a slightly different configuration...  check the tags in some of the offending albums, and see if there is any common word that may link them.. like sampler, various, hits. etc

 

I had a Porcupine Tree Sampler disk, and it picked up on the word sampler, and treated it as a compilation.

I renamed the word "sampler" in the tag to something else, and it sorted it correctly.

 

good luck

 

 

Posted on: 24 October 2013 by piono

well, as I said before, everything was ok until these unfortunate updates I made. In Twonky settings there is so called "compilation " folder where you can put all the compilation one has. I checked it - and there is about 10-12 albums there. Why Twonky moved  further 80 albums from normal single artist list to that folder I cannot understand . In Twonky setting these are not there, only through the n-stream you can find them wrongly placed.

Restarting the server, rescanning the library returns the same result. I checked metadata and I can't see anything different which would explain that behaviour, certainly these albums were located in correct folders before the upgrade, so frustrating.....at least Minim server displays them right but doesn't have the same nice appearance as Twonky with album pictures up in front.

Posted on: 24 October 2013 by Fretfan

Twonky can be unpredictable at times.  

 

I have one album where Twonky stores the artist under the wrong name, yet I have re tagged, and recopied it on, several times. It just won't acknowledge the correct tag.  I have not found a way round this yet.  Heaven knows where Twonky is getting it's info from.

Maybe this is happening to you on a larger scale.

 

I also have an issue where I use Folder.jpg to display album art.

If I rip a new album and copy Flac files to a folder, the album art always appears, but if I copy my preferred format, Wav files, the album art will not appear until I do a rebuild of the database.

 

But I don't want to upgrade my Twonky v5  in case a newer version gives me more issues...

 

cheers

fretfan

 

 

.

 

Posted on: 24 October 2013 by piono

My Twonky upgraded itself automatically together with QNAP new software, but turning it off and downgrading to ver6xx did not help. I have just re-ripped two albums out of 80-ish sth being careful with tags...and this time it looks ok, .......

I think I might have found the reason causing this problem. All the albums which went to the wrong location are multiple CD's marked 1/2 and 2/2 or 1/3, 2/3 etc. Single albums which had disc 1/2 etc in its tag for some reasons were also transferred to Various artists location even if the artist and album artist was clearly marked as the same to all songs.

further investigation after the weekend,

Cheers

P

Posted on: 24 October 2013 by joerand

Sounds like Twonky may be on the verge of becoming self-aware .

Posted on: 26 October 2013 by sjbabbey

Although I've disabled Twonky from my NAS drives I do recall that there is an interface where you can see how Twonky is handling the file data and amend such things as the rules for identifying compilations. The interface is simply the NAS drives IP address:9000/config which you can access using your web browser.

 

Also Twonky does not like folder files which have a .jpeg file extension but is OK with .jpg

 

Finally, I often found that moving the problem file or folder from the NAS drive to retag the artwork and then moving it back to the NAS drive seemed to work.

Posted on: 04 November 2013 by piono

To anyone who could be interested I found a solution to my problem .

Twonky does not like a folder with digits treating them as a compilation for unknown reasons. So all I did was changing folders names wherever I got "disc 1" or "disc 2" in the folder's name I replaced it with "disc one" etc and all my albums are back in the right places 

Posted on: 04 November 2013 by Fretfan

Hi Piono

I am glad you have found a solution that worked for you. I must say that I have a lot of folders with CD1 etc,  plus titles like Eric Clapton's "24 Nights",  and I don't have any problems...mind you I use Twonky v5.

 

cheers

Fretfan

Posted on: 04 November 2013 by piono

Hi,

Unfortunately my Twonky upgraded automatically to the newest version and that caused these problems. I probably did not explained properly where the problem was. It doesn't matter if the title contains any digit like f.ex The Beatles 1967-1972 but if the folder name contains "disc 1" Twonky gets crazy . I did not change any Id Tags, only changed a part of the folder's name which contained " disc 1" after title to ".....disc one" and it works. However NAIM still displays everything in the nice way like "the beatles, disc1" as it is exactly what the Id tags show

Posted on: 05 November 2013 by Stephen Pritchard

Interesting posts ... I too have a problem with my NAS (QNAP TS-412); n-stream stopped finding the server (Twonky) over the weekend.  I have tried to rebuilding the database and other maintenance options, as well as rebutting the NAS, but with no success.

 

I also had problems with folder names last week, but since the "no server" issue I have not had the opportunity to see if the solutions offered work for me.

 

I four Qutes, use mainly a Mac laptop, but also have an iMac that rips cds and runs Twonky Manager.  

I have tried running Asset and Minimserver with limited success.

Posted on: 05 November 2013 by The Meerkat

I've got Wonky Twonky on my Qnap NAS TS-112, and have disabled it! It lists ripped CDs and my Hi-Res music tracks in alphabetical order, not as the original CD listing, then puts them in strange folders! I have tried to change the 'tree settings' but no joy. I now use my UnitiServe SSD as the UPnP server. It lists everything in the correct order, irrelevant of the file type.  

Posted on: 05 November 2013 by Stephen Pritchard

Thanks Meerkat - how do I disable the *thing?

Posted on: 05 November 2013 by Fretfan
Originally Posted by The Meerkat:

I've got Wonky Twonky on my Qnap NAS TS-112, and have disabled it! It lists ripped CDs and my Hi-Res music tracks in alphabetical order, not as the original CD listing, then puts them in strange folders! I have tried to change the 'tree settings' but no joy. I now use my UnitiServe SSD as the UPnP server. It lists everything in the correct order, irrelevant of the file type.  

Hi Meerkat

With my version of Twonky, if I select by Artist,  it will display all tracks from all albums in alphabetical order.

If I select by Artist/Album  it will display each album, and the tracks for each album in the correct order. This is what I mainly use.

 

Are all your rips fully tagged, and correctly tagged ?

 

Posted on: 06 November 2013 by piono

Hi, 

I also have Minim server installed but I prefer Twonky. Twonky gives me at least album covers during browsing and it is better filling and is easier to see what you browse rather than to see empty folder icons like on Minim. I resolved that issue with correct album placement so now I"m happy.

cheers

piono

 

Posted on: 07 November 2013 by The Meerkat
Originally Posted by Fretfan:
Originally Posted by The Meerkat:

I've got Wonky Twonky on my Qnap NAS TS-112, and have disabled it! It lists ripped CDs and my Hi-Res music tracks in alphabetical order, not as the original CD listing, then puts them in strange folders! I have tried to change the 'tree settings' but no joy. I now use my UnitiServe SSD as the UPnP server. It lists everything in the correct order, irrelevant of the file type.  

Hi Meerkat

With my version of Twonky, if I select by Artist,  it will display all tracks from all albums in alphabetical order.

If I select by Artist/Album  it will display each album, and the tracks for each album in the correct order. This is what I mainly use.

 

Are all your rips fully tagged, and correctly tagged ?

 

Hi Fretfan

 

That is a very good question. I know absolutely nothing about tagging, most of the topics that I've read about recently, keep referring to MP3 tagging software. All my music files are WAV and FLAC. The WAV files ripped from CDs with my UnitiServe SSD, and the FLAC files from various Hi Res download sites. I didn't want to mess around with the files just in case I mucked it all up. The UnitiServe displays everything as it should be. The meta data from the the downloaded FLAC files are quite limited, Album cover, artist, track number/name.

 

David

Posted on: 07 November 2013 by The Meerkat
Originally Posted by Stephen Pritchard:

Thanks Meerkat - how do I disable the *thing?

Hi Stephen

 

All I did was to un tick the Twonky UPnP server in settings. However, since then, they have updated the Qnap software version, but it'll be in settings somewhere.

 

David