Fault 36 + 3.22

Posted by: rjstaines on 10 November 2013

I see that Fault 36 hasn't been fixed in release 3.22.   In fact, whereas I had only intermittent Fault 36's with 3.21, so far today I've had four Fault 36 errors  ..and what's more frustrating the standard "wait 30 minutes" doesn't seem to be long enough - at least an hour seems to be required.   In fact I'm posting this while my NDS is powered off for yet another hour...  and I only applied 3.22 this morning.

 

Come on Naim, isn't it time you took this problem seriously and gave us a fix ? 

Posted on: 10 November 2013 by rjstaines

You can't fault Phil's devotion to us users...  received a reply back within seconds of my email to him right after posting.

 

He tells me that the same fix that was good for release 3.21 is also good for 3.22... so if anyone else experiences Fault 36 with their NDS then email Phil.Harris at naimnet.com 

 

 

Posted on: 10 November 2013 by Michel Werner

Actually, I had the same experience. Had to apply the same fix. However, the update process to cure the FAULT 36 problem has been extremely rocky with the NDS freezing before the end of the update. I had posted about Fault 36 unexpected reappearance previously.

 

https://forums.naimaudio.com/to...h-with-n-stream-3-22

 

Michel

Posted on: 10 November 2013 by rjstaines

Sorry, I missed your post Michel - thanks for the link.  Can I ask when you got your NDS (which month/year)?

Roger

Posted on: 10 November 2013 by Michel Werner

Hi Roger,

 

I bought my NDS in July of this year, thus after you if I recall correctly. You had suggested me at that time to write to Phil Harris regarding Fault 36.

 

Incidentally, since I applied the patch yesterday, I had no reappearance of Fault 36. I still don't understand why Naim hadn't incorporated the patch in its new release. When I first asked Phil, he told me that it had not been approved for the sound. It was a few month ago. I was not expecting to see Fault 36 again with firmware 3.22.

 

Best,

 

Michel