New issues with the Unitiserve

Posted by: Richard Choong on 20 December 2013

Ok. Some of you might recall I had some issues with the connection of my Unitiserve to my Synology NAS in that it wasn't reading my music. That was solved (made sure that a user name and password was there as opposed to allowing the system to log in as a guest). See this link: 

 

https://forums.naimaudio.com/to...s-through-unitiserve

 

 

Now I have a new problem. Recently I have been playing around with the powercables and I am currently testing out a 3rd party PSU for the US. The problem I am having is that everytime I turn the US off and back on, some of my music from my NAS fails to get read by the US (albums missing etc). I have to literally remove the link from the Music Store, so that it goes back to the Network Shares then enable it again, scan my entire music collection, promote it back to a Store. At least half of my music goes missing. Anyone knows the cause and solution?

 

Current Naim system:

 

Superuniti
Unitiserve and Synology D213+ for ripping and streaming
Ovators S400 with NAC-A5 cables.

Powerline

Isotek Aquarius

 

Posted on: 21 December 2013 by nudgerwilliams

seems odd.  Sorry if this is stating the obvious but are you shutting the US down before switching off? Press and hold the logo etc.  

Posted on: 21 December 2013 by Richard Choong
Originally Posted by nudgerwilliams:

seems odd.  Sorry if this is stating the obvious but are you shutting the US down before switching off? Press and hold the logo etc.  

i am. . Seems like the system just took time to scan the database. After turning back on, I just it on and checked it about 20mins later. And things seem fine. Odd that it reads half the database and the other half takes up to 20mins to come online. 

Posted on: 21 December 2013 by hungryhalibut

It sounds as if all's well in that case. The lesson is don't turn it off if at all possible.

Posted on: 22 December 2013 by Richard Choong

You got that right!

Posted on: 22 December 2013 by Jasonf
Hi Richard,

Something similar happens to mine unit when it is turned off and on when I have been away for a week or two, although not quite as long as 20 minutes. I guess the time it takes to rescan and rebuild the database is dependent on how many tracks you have, network etc, etc.

One foible that I spoke about a while ago is that it can take some minutes after ripping getting the track registered in n-serve and sometimes the artwork will appear minutes later than the actual audio data. Once I have even had the album cover appear first in n-stream before n-serve. But these are proberbly foibles with the apps.

I also never do any of the ripping via the DTC, always via the iPad as I am not interested in turning on the computer just to play my music.

So it all sounds normal from where I am sitting.

Jason.
Posted on: 22 December 2013 by hungryhalibut

Jason - I very occasionally find new albums appearing in nStream before nServe. After ripping I always check that the genre and album art are correct in nServe. Very rarely, when I change the art in nServe it simply won't change in nStream. I think it's about timing. Killing nStream sometimes fixes it, otherwise I delete nStream and reinstall it, which always works. It's very rarely needed though, and 99% of the time no tweaks are required.

Posted on: 22 December 2013 by Jasonf
Originally Posted by Hungryhalibut:

Jason - I very occasionally find new albums appearing in nStream before nServe. After ripping I always check that the genre and album art are correct in nServe. Very rarely, when I change the art in nServe it simply won't change in nStream. I think it's about timing. Killing nStream sometimes fixes it, otherwise I delete nStream and reinstall it, which always works. It's very rarely needed though, and 99% of the time no tweaks are required.

Yep, same here Nigel. I still have one album that is showing the wrong artwork in n-stream, but the correct artwork in n-Serve and that is after one year and many attempts at fixing it. But I dont get stressed about it, one day the correct artwork will appear all in its very own good time...a foible of curious proportions.

 

Jason.

Posted on: 22 December 2013 by nudgerwilliams

In nStream if you go into Settings there is an option to clear the image cache.  Worth doing that and letting nStream pulling the album art from the server again if you have a problem with art not appearing.

Posted on: 22 December 2013 by Bart

Richard your uServe is SSD correct?  So your store is on a nas?  Could it still be something about the way the uServe 'talks to' the nas?  I'm not exactly sure what data the uServe has to pull from the nas when you boot up the uServe, but perhaps it's not getting that data nearly fast enough.

 

With my HDD model, nothing of the sort happens, and we've not had reports of this from others with the SSD either that I've read. 

Posted on: 22 December 2013 by Richard Choong
Originally Posted by Bart:

Richard your uServe is SSD correct?  So your store is on a nas?  Could it still be something about the way the uServe 'talks to' the nas?  I'm not exactly sure what data the uServe has to pull from the nas when you boot up the uServe, but perhaps it's not getting that data nearly fast enough.

 

With my HDD model, nothing of the sort happens, and we've not had reports of this from others with the SSD either that I've read. 

Bart, 

 

Yup. Mine's the SSD version. I honestly dont know what's the issue. For now, I am just gonna keep turning off my US to a minimum.

Posted on: 22 December 2013 by Jasonf
Ah!

I did not realise you had the SSD version, that is quite different. I don't know what the problem is but it is more likely to be the the conversation between the Serve and Nas and not the Serve itself.

Bart is cleverer than I  regarding this.

Jason