Naim Audio Forum Archive

Posted on: 12 February 2011 by Chief Chirpa

Just noticed, that second clip isn't showing at all in Safari on my iPod, and I can't see either of them using the app. Oh well...

Posted on: 12 February 2011 by Chief Chirpa

Don, my thoughts exactly.

Posted on: 12 February 2011 by Blueknowz

Chief, I was at that game I don't think I had even settled in my seat before Dalglish scored!

Posted on: 12 February 2011 by BigH47

Not life and death? Maybe like football, more important than that?

Posted on: 12 February 2011 by Darke Bear

A bug to report.
Not sure if it is already on the list but these (attached) are the screen-shots.
Using Firefox browser. Java script problems.

Manifests after a successful use of the new 'quote' feature.
First time works fine!
Second or more - get the 'bug2' message attached and no message box opens.
Try then to do odinary 'reply' (without quote) and 'bug 1' occurs - an empty dialog box with no functions. The 'toggle' also does nothing.

This persists - unless you leave the thread and re-enter it again - then all is back to normal.
The problem is repeatable.

I hope this helps in diagnostics.
I'm not snarling - just trying to help!

DB.

Posted on: 12 February 2011 by ewemon

I see one of our illustrious members did take up some of the issues especially the search and quote functions with Hoop.la on their forum and got a standard "Sorry it is happening but be patient reply". Still cannot understand how they have managed to make things worse when using Opera

Posted on: 13 February 2011 by Gary S.

I have been very critical of Naim over this Hoop.la changeover, but having just read a few of the posts on the Social Strata support page, I have to say I now have a great deal more sympathy. If only Naim had made a statement to the effect that they were also extremely pissed off about the whole situation, then we would have fully understood, instead we have been left with the impression that Naim were more or less happy with the situation.

Forn those who haven't already done so, have a look on the Social Strata support page. Paul Stephenson is Paulnaim and the a**holes he's having to deal with over there leave me with even less confidence that this will ever get sorted - Paul, who's paying who in this case - the attitude of these guys stinks!

Gary

Posted on: 13 February 2011 by Whizzkid

ewemon.

In this day and age a piece of web software going to market that doesn't work across all platforms including standard features for 2011 is just mindboggling, we are not talking about a weather simulator FFS its a forum. I love the answer to Toms questions were "all platforms having teething problems" and "growing pains" sticking their head in the sand much its like releasing a car without doors and windows in 2011 and saying we'll get them to you soon "please be patient". hahahahahaha. Did they not realise what sort of site this was and how much the filter err...... search facility is used by its members (I'm not one of those though I know it all already

) and valuable it is to Naims present and future customers, the list of things that are wrong with this site are just getting longer the more I use it with my "internet standard abiding browser" OPERA.

Gary,

I imagine that Naim are increddibly pissed by being used a test cases for this "Online Community Reinvented" I've heard their next trick will be doing the same with the wheel and I actually found a picture of their prototype...

Originally Posted by ewemon:

class="quotedText">

I see one of our illustrious members did take up some of the issues especially the search and quote functions with Hoop.la on their forum and got a standard "Sorry it is happening but be patient reply". Still cannot understand how they have managed to make things worse when using Opera

Zaphod formally Dean...

Posted on: 13 February 2011 by Peter_RN

Hmm. Just spent some time looking at Hoop,la site and their list of changes. Hope nobody is holding their breath waiting for decent improvements.

Appears that the un-used space to the right of the posts is there to allow adverts to be displayed, look forward to that!

Have asked for an explanation of how the quote from different pages, which I would have thought was a pretty basic requirement. Will let you know if they provide a sensible answer.

Peter

Posted on: 13 February 2011 by JWM

At Gary's suggestion, I've just gone and had a look at Social Strata. I frankly cannot believe the way in which a firm that is being paid (and no doubt handsomely) for its services are speaking to the paying customer! It is arrogant, rude, and taking its custom for granted. Paul has been saying 'this is damaging my brand', SS have been replying, in effect, 'so what'. Naim are showing tremendous patience and loyalty. But the time must surely come to switch platforms...

Posted on: 13 February 2011 by Whizzkid

Originally Posted by JWM:

class="quotedText">

At Gary's suggestion, I've just gone and had a look at Social Strata. I frankly cannot believe the way in which a firm that is being paid (and no doubt handsomely) for its services are speaking to the paying customer! It is arrogant, rude, and taking its custom for granted. Paul has been saying 'this is damaging my brand', SS have been replying, in effect, 'so what'. Naim are showing tremendous patience and loyalty. But the time must surely come to switch platforms...

Here's a proper company supplying forum software.

http://www.vbulletin.com/

Zaphod formally Dean.

Posted on: 13 February 2011 by u5227470736789524

****EXAMPLE****

Originally Posted by Richard Dane:

Gerard, Refine/Search is not a proper search function it seems. It's not ready yet but should be coming in a few weeks time with the next update. All the old posts are still there, we're assured, but it means wading back manually, which is not much fun.

This is the first entry on page 2 quoted. I guess I don't understand the issue. If we are talking different paged quotes within the same reply, I doubt that is possible with the current reply box limitations.

Jeff A

Posted on: 13 February 2011 by BigH47

I can't find any posts by paul on that site. Funnily enough the search facility there don't return anything either.

Posted on: 13 February 2011 by u5227470736789524

Originally Posted by Adam Meredith:

Try to Reply with Quote from page one and then go to page two and add a 2nd quote from there.

I think this doesn't work.

Hi Adam,

I edited my entry to include that as the possible scenario, and agree within the current limitations of the reply box that would not be possible in my experience.

regards
Jeff A

edit: where did your post go Adam ? It is in my quote box but no longer on the page. But I can still faintly see the smile.

Posted on: 13 February 2011 by Peter_RN

Originally Posted by Jeff Anderson:

****EXAMPLE****

Originally Posted by Richard Dane:

Gerard, Refine/Search is not a proper search function it seems. It's not ready yet but should be coming in a few weeks time with the next update. All the old posts are still there, we're assured, but it means wading back manually, which is not much fun.

This is the first entry on page 2 quoted. I guess I don't understand the issue.

Jeff A

Hi Jeff

Not sure if your referring to my point about quoting, but in case you are, I will try and explain.

Yes, you can quote from a previous page in isolation, but try to quote the post you used in your example again, AND try and add a second quote from this page for example; it is not possible. Yet this is something that was done a lot previously, and is very useful.

I was unable to quote ANYTHING prior to the update (like many others) and have acknowledged that now I can, but just pointing out that we still do not have what was once included.

Regards
Peter

Posted on: 13 February 2011 by u5227470736789524

Originally Posted by Peter_RN

Hi Jeff

Not sure if your referring to my point about quoting, but in case you are, I will try and explain.

Yes, you can quote from a previous page in isolation, but try to quote the post you used in your example again, AND try and add a second quote from this page for example; it is not possible. Yet this is something that was done a lot previously, and is very useful.

I was unable to quote ANYTHING prior to the update (like many others) and have acknowledged that now I can, but just pointing out that we still do not have what was once included.

Regards
Peter

Hi Peter,

I agree, I don't think with the current reply box limitations a multiple quote-from-different-pages can be accomplished. And, agreed, it was a previous feature. Have you seen Adam ?

Jeff A

Posted on: 13 February 2011 by Peter_RN

Hi Jeff

No, haven’t seen anything of Adam today.

Sorry, I acknowledge that you edited your post before I got around to posting, it takes to long to compose replies in this new format in my opinion.

I expect Adam will reappear soon.

Peter

Posted on: 13 February 2011 by Adam Meredith

Originally Posted by Jeff Anderson:

Originally Posted by Adam Meredith:

Try to Reply with Quote from page one and then go to page two and add a 2nd quote from there.

I think this doesn't work.

Hi Adam,

I edited my entry to include that as the possible scenario, and agree within the current limitations of the reply box that would not be possible in my experience.

regards
Jeff A

edit: where did your post go Adam ? It is in my quote box but no longer on the page. But I can still faintly see the smile.

You need to stare at my 'avatar' to see the smile.

Yes - I felt like an echo, I felt like an echo.

Posted on: 13 February 2011 by fixedwheel

Originally Posted by Infinite Improbability Drive:

Here's a proper company supplying forum software.

http://www.vbulletin.com/

Zaphod formally Dean.

Just been over for a nose around, and came upon this little pearl of wisdom:-

from http://www.vbulletin.com/forum...Creating-A-Test-Site

1st paragraph
When a new version of vBulletin comes out, there's always a clamour for people to be one of the first up and running with the latest version. While in the case of bug fixes, the need to upgrade quickly is understandable, too often on the forums we see people that haven't considered what effect an upgrade will have on their site. On a personal level, I never upgrade without testing first - this goes for major version changes (i.e. 3.x to 4.x), point releases (e.g. 3.7 to 3.8) or maintenance releases (e.g. 4.0.1 to 4.0.2). This article is aimed at providing enough knowledge to be able to create a test 'mirror' of a site so that a test of an upgrade (or any change for that matter!) can be made.

Somebody could do with reading this. sbwallace would be the top of my list.

John

Posted on: 13 February 2011 by Whizzkid

Originally Posted by fixedwheel:

class="quotedText">

Originally Posted by Infinite Improbability Drive:

Here's a proper company supplying forum software.

http://www.vbulletin.com/

Zaphod formally Dean.

Just been over for a nose around, and came upon this little pearl of wisdom:-

from http://www.vbulletin.com/forum...Creating-A-Test-Site

1st paragraph
When a new version of vBulletin comes out, there's always a clamour for people to be one of the first up and running with the latest version. While in the case of bug fixes, the need to upgrade quickly is understandable, too often on the forums we see people that haven't considered what effect an upgrade will have on their site. On a personal level, I never upgrade without testing first - this goes for major version changes (i.e. 3.x to 4.x), point releases (e.g. 3.7 to 3.8) or maintenance releases (e.g. 4.0.1 to 4.0.2). This article is aimed at providing enough knowledge to be able to create a test 'mirror' of a site so that a test of an upgrade (or any change for that matter!) can be made.

Somebody could do with reading this. sbwallace would be the top of my list.

John

John,

I use a music database called www.discogs.com and they do this test site feature which you can opt into by clicking an OPT IN button on your screen, when the test site is deemed ready and usable they switch to it. This is a clean and transparent way of doing things and helps iron out the bugs in updates rather than launching and fixing later with no recourse to an earlier version if things go pear shaped and it seems vBulliten do the same. All of the vBulliten sites that I have used work well and I've never had a problem with usability and functionality.

Zaphod formally Dean and famously a Music Guru.

Posted on: 13 February 2011 by ewemon

Originally Posted by BigH47:

class="quotedText">

I can't find any posts by paul on that site. Funnily enough the search facility there don't return anything either.

Click the All Topics folder. Paul doesn't come across as being too happy with them either. Meant to say reading Pauls posts on their forum it seems that a new search fucntion (well hopefully one that works) will/may be available end Feb early March.

Posted on: 13 February 2011 by BigH47

Thanks ewemon I have found them. As you say PS doesn't sound over enamoured does he.

A case of 2 counties separated by a common language?
He seems to be having trouble getting through, or maybe they are choosing not to listen.
Speed of re-action seems to be a big issue here too.

Posted on: 13 February 2011 by Jan-Erik Nordoen

Thanks Gary for the tip. Here's an extract from one of the longer exchanges between Paul and Ted O'Neill

Thanks Ted, timzones and email can sometimes confuse comms.
Can you give me a eta on the search release, I am and will be at a critical point with my hoopla forum with the search release in Feb.Without support with information to ease the heat on my hoopla forum regarding the lack of a search engine which we must agree with our forum users is a serious issue then I may need to talk to you and Sandy about going back to EVE.

Hi Paul-

You did hear me say that search improvements are NOT in the Feb release, right? Just want to be sure because you just implied otherwise in your last reply.

We are definitely trying to keep everyone up-to-date with latest info. As for going back to Eve... that's probably not something you want to seriously consider because it would be costly--we have no way to migrate the opposite way at the moment, so although we can do it for you if you really want, it would be a lot of work on our end and would not be cheap.

I understand that change is always difficult, but also remember that you will always hear more from the people who dislike changes than those that do. Rest assured that the search will be better in a future release. I just can't give you a date because we do not have one yet. I don't like over-promising.

I think your members will like the new/improved Reply with Quote in the Feb release.

Take care,

Ted

*****

The full thread can be found here, if you have the stomach for any more :

http://help.socialstrata.com/d...t/192125521886788783

Looks like one for the lawyers.

Posted on: 13 February 2011 by George Fredrik

Originally Posted by Jan-Erik Nordoen:

Thanks Gary for the tip. Here's an extract from one of the longer exchanges between Paul and Ted O'Neill

Thanks Ted, ...

... regarding the lack of a search engine which we must agree with our forum users is a serious issue then I may need to talk to you and Sandy about going back to EVE.

Hi Paul-

...

I understand that change is always difficult, but also remember that you will always hear more from the people who dislike changes than those that do. Rest assured that the search will be better in a future release. I just can't give you a date because we do not have one yet. I don't like over-promising.

I think your members will like the new/improved Reply with Quote in the Feb release.

Take care,

Ted

What can there be to like about a Forum without a search engine?

Especially with long established Forum such as the one hosted by Naim, the cheif value resides in the wealth of posts made historically. In any day there may be some number of posts that are really fine and useful, but the truth remains that often a search would reveal far more than any day's worth of posting made in the instant.

With out a sharp search engine the current arrangement may well be seen as analogous to a pre-amp without source selection. Not much more use than a chocolate teapot if you want a selection of sources ...

ATB from George

Posted on: 13 February 2011 by u5227470736789524

George

In light of the post above you and what you quote, your comments are utterly ridiculous. Your precious little social history and apparently only legacy will be there eventually. When, is of precious little concern, right now.

It is more obvious than ever that Paul is knee deep in alligators just trying to deal with SocialStrata.

I will probably be alone in this but perhaps the best thing we could all do right inow is LET PAUL TAKE CARE OF IT. Whenever and however long that takes. If it doesn't meet your timetable, may I courteously but with no respect suggest you leave as you have promised ad nauseum.

Perhaps some poor decisions have been made, are our social lives so pathetic that when we feel like we have some one down, ie Paul and Naim at the moment,we pile it on even heavier ?

If you can limp around the forum, use it to whatever level capable or interested. Otherwise, go ride your bike.

Jeff A

New Forum Feedback - Part II

Posted by: Richard Dane on 10 February 2011