Goodbye chaps

See you soon.

Is that a martyr I can smell burning?

Blimey - a functioning quote, at last.

Josh this is only a forum. Enjoy your music!

Chris

Interesting point from JAB in the context that I have noticed my visits to the forum have reduced significantly (at least that is what I believe to be the case - could be wrong!!).

I am certainly less inclined to visit the forum.  It would be interesting to see the stats on how many people per day entered the forum before and after the change of format - that would ultimately help inform Naim if there is a general issue or just a few so and so's like me perhaps resistant to change.

Peter

I'm getting used to it, but still prefer the old forum in many ways. Anyway, see you 'round. Say hi to George when you see him...

The forum used to be easy to get into and there was a nice 'flow'.

Now it's just too much hard work.

And the lack of a search facility is like a pre-amp with no volume control ....

Paul said a while back the traffic on the forum was similar to pre change over. 

I'll bet looking at what has been posted is , that without a decent search people are just re-posting earlier answered questions. 

We seem to have lost the member count so not sure if many new members have joined. 

It seems that people are changing their log-on names and pictures at random so one can't tell who's new who's just being silly.

Re logon pictures, as it seems that some people can't/won't stop playing with them , how about getting rid?

We seemed to manage without before, no value add methinks, just useless bling!

I agree the forum seems less intuitive , no flow or ' clunky ' as someone said previously.

 Same here. First visit since Tuesday (now Sunday).

Did any of you read the conversation between Paul S and this Hoop.la fellow?

While it made me uneasy to see a private business conversation being held in public, it did make me appreciate that Paul is as frustrated as we are.   I can now see that he not being arrogant, and not trying to defend this bad decision.   He even suggested that they look into moving us back to the old forum, to which Hoop.la guy replied with a warning of "very expensive".

Now that I know that Paul was as surprised as we were by the lack of deliverables, and is trying to do what he can to fix things, I am much more inclined to be patient, and to hope for the best.  Given Paul's track record, I strongly believe he has earned my trust and patience.

But nothing wrong with taking a sabbatical.  Mine lasted a week and, I think, helped me gain a bit of perspective.  I came back because I missed reading everyone's posts and being able to occasionally reply.   Simple as that.  I hope George and JAB and others eventually come to the same conclusion.

Hook

Complete arrogance on the part of the Hoop.la a**hole, Ted O'Neill, who is their CEO... unbelievable. Paul, in his measured and polite responses, has earned my respect. It is much clearer now what he is dealing with.

Still though, I find it very strange that the discussion is taking place in a publicly accessible forum, as though Naim were just another startup setting out on their first community forum venture. Given the class and stature of Naim, I would have expected that this would all have been dealt with over the phone, CEO to CEO. Obviously, Hoof.la are so busy that they think they can get away with treating Naim with as much disdain as the rest of the punters. If this is the culture we have to put up with to *get connected*, it's a sad reflection on the state of business relationships.

'Your call is important to us'
'We're here to help'
'Thanks so much for your feedback'
'We're really excited about this new forum'
'Your forum members are going to love this new feature'

PS. I got this from sbwallace on my trial Hoof.la site :
*****
Hi all,

I work at Social Strata and thought I'd send an example of a company that has developed their Hoop.la site already--it's an HiFi company in England.

https://forums.naimaudio.com/home

Hope you have fun with it!
*****
An HiFi company in England ????

If they use this mess of a migration as a testimonial they must indeed be desperate.

I don't visit as often as I used to but will continue to participate as much as the limited functionality allows. I mainly access the internet through my iPad these days and the experience is still very poor. I limit my visits now to the few times I use a PC but enjoy staying in touch with some of my forum buddies here (although it seems quite a few of them have called it a day).

I like the new forum.


And I can search just fine.

Bananahead

Then you must be the only one Even Hoop.la acknowledge it doesn't yet work !!

As I've mentioned several times I've found "Refine list" has worked reasonably well since last week. I can only assume that some of this at least is browser related. I get the impression that there are loads of people using very out of date browsers which isn't going to be helping. People really need to keep more up to date. No point in using a browser that's three years old then complaining some things don't work.

Tom

New computer, bought in Dec 2010 with latest IE v8 and I assure you the refine list function is pants - I have tried searching various threads which I know exist, but it doesn't find them - yesterday I searched IBL, a speaker much discussed and because I own a pair, I always follow the threads with interest - only 1 page of results with 20 threads - the old forum used to have dozens and dozens of pages.

Gary as I mentioned in a previous post I didn't use search much so wasn't sure what people expected.
Yes I noticed there was only ever a single page but as I had no idea how many references there actually were I didn't know how many pages there should have been. What you describe is quite different from what other people say i.e. that there is no search, or search simply doesn't work, or returns rubbish and this is not the case. It may be incomplete at the moment but it's far better than it was a couple of weeks ago.
And there's no doubt some people here are using ancient browsers and that's definitely not helping things.

Hmm....very strange. Very strange indeed.

ancient as in......? IE8?

Cheers

Don

Nope. Much older than that. But you shouldn't be going anywhere IE anyway. It's a poor piece of software. Firefox and one or two others are far superior.

It seems to work fine with IE9

Lots of people simply buy a computer with pre-loaded software - usually Windows, Office and Internet Explorer. They expect things to work straight out of the box and to stay that way for (let's say) 10 years.

Webb designers need to take this sort of fact into account, warts and all.

Cheers

Don

Don,
I couldn't agree more and I'm not suggesting Firefox as some sort of arty farty techie extravagance. Internet Explorer is a seriously flawed piece of software. It's insecure, inefficient, and does its own thing, which means it's more likely to misbehave with software that works well elsewhere. If a web site doesn't work well with IE it doesn't necessarily follow it's the web site at fault..
IE is the most commonly used browser for the very reason you state. People buy a PC, plug it in, and leave it at that without having any idea of the alternatives.
Firefox is faster, more secure and much more likely to work with a wider variety of sites. But it's up to you of course.

Although this used to be true it no longer is. IE8 works perfectly well and IE9 is apparently very fast.

I wonder if many people are still running Firefox 2.