Stop server updating?

Posted by: R.K on 09 April 2014

Is there a way to stop Naim servers automatically updating?

If I'm listening to a hi-res file via my streamer (NDS) whist it ( NS01) is doing so it will have numerous cutouts due to the buffer going to zero.  No problem with standard CD riips. 

Posted on: 09 April 2014 by garyi

I think you are associating the ns01 working with it updating. Its delivering the file to your streamer hence its activity,

 

The stuttering is probably due to network issue perhaps? is it 192 hi def?

 

Technically these should not be an issue but they will put far more pressure on your network especially if there is any wireless in the chain.

Posted on: 10 April 2014 by nudgerwilliams

I doubt this problem is due to the server running any background tasks.  If CD quality rips stream fine but hi res ones suffer drop outs then it is more likely to be an issue somewhere in the network.

 

How are the NDS and NS01 connected into the network?  What router are you using?

Posted on: 10 April 2014 by hungryhalibut

When it's not playing, the server is not doing anything, unless you have told it to do a backup.

 

As others have said, it sounds very much as if your network is not good enough. Sort that out, and all should be well.

Posted on: 11 April 2014 by R.K

Thank you all for the replies but it does only happen when the server is updating.  I've checked each time.  If it were a network issue I would expect it to happen at other times too. 

Posted on: 11 April 2014 by hungryhalibut

What do you mean by updating? They don't do software updates by themselves. 

 

The NS01 will backup to the other internal drive, but that should not stop it playing.

 

A while ago I set my UnitiServe to convert its entire WAV library to FLAC; a process that took four days. During that time, I could still play music and rip CDs all at the same time.

 

You can insist that it's an 'updating' issue but it's not clear what you mean. If it won't play during whatever 'updating' may be, the unit is either faulty or it's a network issue. If you bought the server from a dealer, I'd speak to them about the issue. Alternatively, Naim will be able to sort this out.

Posted on: 11 April 2014 by R.K

Thank you HH.  By updating I assume it is updating or indexing the files on the drive.  Not a software update.  N-serve maintenance shows the share "updating".  It is during this process that the buffer on the streamer runs down.

Posted on: 11 April 2014 by nudgerwilliams

I think that message means that n-serve its updating its view of all the shares.  Not that the server itself is running maintenance on that library.

 

Based on all the buffering run out issues reported on this forum, the most likely cause is a constraint in your network.  I've had issues in the past where I can play CD res fine but the buffer runs out on hi-res.  All network related.  Never the server.

Posted on: 11 April 2014 by R.K

All Cat5 via local Netgear GS105 switch and then to router.  All components fixed ip addresses.  Music stored on Synology DS214Play, with 2 WD Red 2tB drives,  Router is Netgear DGND3700.  What is likely to be the weak link?

Posted on: 11 April 2014 by Bart

It's possible to get the uServe to stutter a little while it's ripping a cd.  Playback via UPnP, while it's also ripping a cd, has in the past produced what I think the OP refers to as stutter, for me.  I've not tried ripping and serving at the same time in a long time, however.

 

It may not be his network, I think.

 

 

Posted on: 11 April 2014 by hungryhalibut

Hmm, I'm confused. If you have the NS01, why would you not have the music in that, with the NAS as backup? I reckon it's something to do with the server reading from the NAS, which should work of course, but something is clearly amiss. I'm at the edge of my experience here.

Posted on: 11 April 2014 by Bart

R.K., how old is the NS01?  Because you are relying on music being stored on the nas, I am guessing that it's pretty old now and has relatively small hard drives?  And have you been doing software updates?

 

I'd check with Naim support.  It may be a matter of the older and perhaps slower hard drives in your NS01 simply cannot handle the multi-tasking of serving and updating.  You may want to spend the money for a hardware update (not cheap, if available), or if you are relying on the nas anyway, perhaps take ALL the music off the NS01?

 

In any event, I'd check with Naim support to see if this behavior seems unusual to them, or not.

Posted on: 11 April 2014 by Clive B
It's not that your NS01 is trying to do an internal back-up, is it? I have mine set up only to do differential back-up and then only once a week at 4:00am. I also schedule a differential back-up to an external NAS drive the next morning at the same time. If you're scheduling a full back-up more frequently, perhaps this is the cause of your problems?
Posted on: 11 April 2014 by nudgerwilliams
Originally Posted by R.K:

All Cat5 via local Netgear GS105 switch and then to router.  All components fixed ip addresses.  Music stored on Synology DS214Play, with 2 WD Red 2tB drives,  Router is Netgear DGND3700.  What is likely to be the weak link?

Ok agree with that setup then agree unlikely to be the network.  Suggest dealer or an email to Naim support.

Posted on: 11 April 2014 by Dozey

I had this problem when my U/S was set to do a daily backup. Now I only attach the backup disc drive to the network when I want to do a backup and disconnect it afterwards. Also stops another SMPS being on when listening to music.

Posted on: 11 April 2014 by Jasonf
Originally Posted by Dozey:

I had this problem when my U/S was set to do a daily backup. Now I only attach the backup disc drive to the network when I want to do a backup and disconnect it afterwards. Also stops another SMPS being on when listening to music.

Yep, not necessarily the most convenient method for all, but I also just do as Dozey, once a month. I am not storing that much music each month, maybe 3 cd's. So for me keeping electronic clutter out of the living room (where the U-Serve sits), and not leaving stuff running, is more important for me.

 

Although the auto/diff backup is obviously fit and forget, so ideal if you have dedicated closet/room out of the main living areas.

 

Jason.

Posted on: 12 April 2014 by Claus-Thoegersen

You could try to disable Automatic scanning for new music on your nas shares.

I know I have been using internet radio when my ns01 2011 1 tb drives, have been ripping, but I am quite sure I have never streamed a 24 bit from my nas, but I could try it the NeXT  TI am ripping a cd.

It is my understanding that all processes that is not related to playing music are using very few  resources in order to avoid these problems, I guess this is  why a full backup can take days to perform.

 

To change the share scanning, if you are using the Windows dtc.

On the tools tab go Down to music repositories, then scannable Network shares, and change the  

 scanning type from Automatic wich is the default.

This will only Work if you are running the 1.7 server firmware.

 

Claus

 

Posted on: 12 April 2014 by R.K

Thank you all again.

Claus - I'll try your suggestion. 

Posted on: 13 April 2014 by R.K
Originally Posted by Claus-Thoegersen:

To change the share scanning, if you are using the Windows dtc.

On the tools tab go Down to music repositories, then scannable Network shares, and change the 

 scanning type from Automatic wich is the default.

This will only Work if you are running the 1.7 server firmware.

 

Claus

 

That's why I couldn't find it.  It's not an option in the mac osx version of n-serve

Posted on: 13 April 2014 by Claus-Thoegersen

You can try and find if by connecting to the ip address of the ns01. You can find the address on the more tab in n-serve and probably also in the mac DTC.

On Windows it is a Flash interface but I understand that it can  Work from Safari on a mac .