Downloads

Posted by: rupert on 10 April 2014

Hi I have trouble down loading up dates the PC tells me I am a drive missing yet It will play music through a memory stick on any port, It won't except naims latest update what am I dong wrong any ideas as you can guess I'm not PC savvy, regards

Posted on: 10 April 2014 by hungryhalibut

You need to download the driver software to your computer. The Naim PDF instructions have a link to it. You need the USB driver.

 

If you are really stuck, ask your dealer for help. They will probably ask you to take the SuperUniti to the shop.

Posted on: 10 April 2014 by rupert

Hi thank you for advise i had done down loads so many times before ,On su and uniti 1 and other kit,It was so simple just swapped  over to another PC worked like a dream have to get my 1000 pound PC fixed best regards

Posted on: 10 April 2014 by rupert

Thanks for advise HH updated on an other PC  get the duff one fixed if a factory reset won't do it,Best regards

Posted on: 10 April 2014 by hungryhalibut
Originally Posted by sjbabbey:

Hi rupert,

 

I know you've posted on this subject previously and I assume its your SU that you're trying to update.

 

On the back of the SU there is a RS232 socket. It is next to the 2 remote control jack imputs and looks a bit like a USB port and is labled USB update. It is this socket you use to update your SU. To do so you will need a special mini USB lead i.e. full size USB plug at one end (for your computer/laptop) and with a RS232 plug at the other (to link to the SU). You may need to download a driver for the lead if your computer doesn't already have one installed.

 

Your computer/laptop may have more than one USB port so if the update dialog box cannot find the default port try selecting a different port in the drop down list until you find the one to which you've connected the lead.

 

Or you could take HH's advice and ask your dealer to do the update for you.

 

Good luck.

 

 

 

 


I'm pleased to hear that Rupert is now sorted out, but thought it worth correcting the suggestion that the SU has an RS232 port. It doesn't - the little socked is a USB Mini B, which is why one needs to download the USB driver (not the RS232 driver) in order to do the update.

 

 

Posted on: 10 April 2014 by sjbabbey

My apologies for the inaccurate info. I'll delete my original post in case it causes any confusion.