Unitiserve Music Library problem

If you can control everything from nServe, you don't need to use the DTC to play music. Does nServe work? What are you trying to do in the DTC?

You're right, of course, halibut that the desktop client is redundant for the most part.  It's just that, up until now, I could see my music library on the DTC and now I can't because nothing happens when I click on the + signs..  Guess I'm a perfectionist (or maybe a little compulsive) but I am trying to figure out why this happened and how to fix it.

The dtc is a fantastic efficient interface, if you understand keyboard navigation nothing comes even close to the dtc!

Claus

I'd start with uninstalling and reinstalling the DTC software.

I use mostly n-Serve for OS X.  Occasionally n-Serve for iOS (to check if new additions are in the database, or tidy up a little metadata).  DTC -- never use it, really.

I uninstalled the desktop client and reinstalled--same result.  I did it a second time--nothing has changed.  I wrote to Naim and they responded promptly with the same advice.  Not sure what else to do.  Strange thing is that it was working fine up until today.  Any suggestions would be appreciated.  

Have you tried re-scanning ALL the music folders and stores too?

I had roughly what you describe with an HDX recently - a rescan fixed it.

Now ask me "why did this happen?"... Answer - it's a computer under the covers... 'nuff said ?   (death, taxes and computer failures)

Thanks rj.  If you'll excuse a newbie question, how do you rescan all the music folders and stores?  If I go to "music repositories" >stores for ripped music, there is a list of all my music and a menu on the right that has "rescan store" as one of the choices--but that choice is grayed out.  Maybe that's not the right way to do it.

Thanks againt to those who responded.  The guys at Naim suggested deleting something in regedit to address my problem.  They even offered to access my computer and do it for me. While I'm kind of a computer novice, I tried it myself.  It was easy, took about two minutes, and resolved the problem.  I'm very impressed with the tech support at Naim as well as with the product.  It's great to know that, if any issues occur, there is help available.