My Naim is using the internet when I'm not there. What's it doing?

Posted by: Glenn Tayler on 16 July 2014

I have an NDX streamer and a Qnap drive that are attached to each other by yer basic BT broadband. I have been away from home for a couple of days and via BT I have discovered that I have used about 250mb a day broadband. Nothing is switched on except BT router, NDX and Qnap drive. It isn't playing or updating (to my knowledge) and there is absolutely nothing else switched on. The only reason The Hi-fi is left on, is to protect it's delicate circuitry from power surges when I switch it on.

But it seems my system is using a GB broadband a week!

Who is it talking to? What is it doing? Is it conspiring with other machines to take over?

Seriously, can my Hi-fi be using the internet when I'm not using it? And why so much?

 

Posted on: 16 July 2014 by Simon-in-Suffolk

I would look at the QNAP first. Unless you have left your NDX streaming web radio... It will be sitting there doing nothing of note.

Simon

Posted on: 16 July 2014 by Paper Plane

Updating its Facebook page?

 

steve

Posted on: 16 July 2014 by PhilP
Originally Posted by Glenn Tayler:

I have an NDX streamer and a Qnap drive that are attached to each other by yer basic BT broadband. I have been away from home for a couple of days and via BT I have discovered that I have used about 250mb a day broadband. Nothing is switched on except BT router, NDX and Qnap drive. It isn't playing or updating (to my knowledge) and there is absolutely nothing else switched on. The only reason The Hi-fi is left on, is to protect it's delicate circuitry from power surges when I switch it on.

But it seems my system is using a GB broadband a week!

Who is it talking to? What is it doing? Is it conspiring with other machines to take over?

Seriously, can my Hi-fi be using the internet when I'm not using it? And why so much?

 

Is your wifi network secure? If not, someone else might be connecting to it and using your broadband connection.

Posted on: 16 July 2014 by Bert Schurink

It's doing what all guys are doing when they are for a long period alone behind a screen....

Posted on: 16 July 2014 by Scooot
Hi,
+1 for Simons suggestion.
Take a look at your qnap admin page,you will be surprised at the data logs all going on in the background.

Scott
Posted on: 16 July 2014 by hannoy63

Check your not signed to BT Fon wifi network.

Posted on: 16 July 2014 by Glenn Tayler

Thanks for the advice guys. Pretty sure I'm not streaming radio. On the nStream, software if I've selected the twonkymedia/hard drive then the radio isn't on, right? Or do you have to switch the radio "off" somewhere? I thought if I wasn't listening to "radio" it wasn't streaming.

The network is secure with a password and it's unlikely anyone can get on it from outside my cottage as my nearest neighbor is half a mile away and they would have to stand in a field of shit with a laptop to use the WiFi... I'd notice that.

Thanks for the suggestion Steve. I'll try and friend my NAS drive on Facebook and ask it to stop downloading pictures of naked washing machines and white goods.

 

 

Posted on: 16 July 2014 by Jan-Erik Nordoen
Originally Posted by Glenn Tayler:

I'll try and friend my NAS drive on Facebook and ask it to stop downloading pictures of naked washing machines and white goods.

Good idea, it can get pretty graphic.

 

Posted on: 16 July 2014 by Manu

Jan Erik, you may be banned for posting such pictures.

Posted on: 16 July 2014 by kryten2001

If you're technical enough, and have the available resources, you can put an in-line packet sniffer in between your network and the internet. That'll tell you exactly what's going out.

 

As far as I know QNAP's don't send anything out (unless you request a software update), so if it's between the qnap and the streamer, I'd say it 's more likely to be the streamer.

 

Be interesting to see if it's outbound or inbound traffic. A sniffer would also tell you this.

 

Posted on: 16 July 2014 by ChrisH

I have a QNAP, Unitiserve and Superuniti, but also do a lot over my home network (I work from home a fair bit; TV streaming; etc).

I dont often get close to 20GB usage in a month. I do keep tabs on it as my limit is 40GB with the package I have.

I probably wouldn't notice if an extra 250MB per day was being used though!

 

Do you do anything else on the network maybe (via wifi perhaps) or is the only thing connected your NDX?

 

Im not aware my SU is doing something in the background and I didn't notice any change in my broadband usage when I got my first Uniti. I may be wrong of course!

Posted on: 18 July 2014 by Microbiologycory

Try going into Naim Settings and disabling Wifi connection, just for a few days.  Did the 250MG/day stop?  If so, it might be QNAP or even your router.  If not, Naim better release firmware to disable this unauthorized use, and fast.  You can also buy routers that specifically manage ports with permissions, not sure how well Naim would play with this though.  I had a particularly problematic Apple Extreme basestation router that cost me hundreds in overages to my cap.  Anything that uses the internet without my permission I send it packing...I haven't noticed this with my UQII but I'll start paying closer attention. 

 

Please let us know the outcome so we can all take appropriate action with our devices.

Posted on: 18 July 2014 by hungryhalibut

The light on my router for the connection my UnitiServe and SuperUniti use will usually flash intermittently, with no music playing and no iRadio working. I've often wondered what they are up to. We have unlimited downloading with our Internet provider, so it's not really an issue. But are they communicating with each other in a plot to swamp our ears with prog.....

Posted on: 18 July 2014 by rjstaines
Originally Posted by Jan-Erik Nordoen:
 

Jan-Erik was this pic taken on a recent Naim factory tour by any chance?   (Customer returns area perhaps?)

 

 

 

 

Posted on: 18 July 2014 by skipper44

Any Spotify app lurking?

Posted on: 28 July 2014 by Marshy

I also have NDX & QNAP..  very recently noticed a lot of broadband router activity, when no devices apparently using the Web.. Seemed suspicious.. Tracked it down to emanating from my QNAP.. I only noticed it after updating the QNAP firmware to latest version..

 

i setup a firewall rule on the router to block outbound traffic from the QNAP, checked the logs and sure enough it was trying to talk to IPs all over the world! Including on a network port related to Torrent file sharing it seemed.. now even more concerned, did some more digging.. It seemed the QNAP Download Station being enabled was largely the culprit, plus a couple of others that I forget. I don't use these apps, so I disabled them.. Problem solved.. Have a look through each application and assess if needed.. The built in antivirus app, if enabled,  also connects to the Web for updates. The QNAP also updates it time stamp from a web source using NTP protocol, though that is minimal.. 

 

Dave

Posted on: 28 July 2014 by DavidDever
Originally Posted by Hungryhalibut:

The light on my router for the connection my UnitiServe and SuperUniti use will usually flash intermittently, with no music playing and no iRadio working. I've often wondered what they are up to. We have unlimited downloading with our Internet provider, so it's not really an issue. But are they communicating with each other in a plot to swamp our ears with prog.....

They're both UPnP devices, so a bit of advertisement and multicast group membership traffic goes on from time to time.  Think of it as the red-light district for network packets (service providers and consumers, if you will)....

 

Beyond that, it's entirely possible that there is update traffic taking place, or, in the case of an HDX / NS0x / UnitiServe server, metadata re-lookups.

Posted on: 28 July 2014 by Bart

On a similar note, my nas NEVER sleeps if my uServe is running.  If I power down the uServe, the nas sleeps.  I've never figured out why this is.

 

 

Posted on: 28 July 2014 by chesky
Originally Posted by Bart:

On a similar note, my nas NEVER sleeps if my uServe is running.  If I power down the uServe, the nas sleeps.  I've never figured out why this is.

 

 

I noticed the same behavior with my HDX-NAS combination. The Naim server software seem to check the attached shares on a regular basis for new music and hence keep the NAS from going into sleep mode (hard drive spin down). With the latest software (I think it was the latest) you have the possibility to define the type of lookup in the maintenance area: I set my shares from automatic to manual as my extrenal flac library does not change much to prevent unnecessary network traffic. Due to the fact that I am running the SSD version of the HDX the "server share" cannot be influenced this way so I have to live with this circumstance. i am still hoping that future software updates my bring an improvement re this behavior.

Posted on: 28 July 2014 by Simon-in-Suffolk
Originally Posted by DavidDever:
Originally Posted by Hungryhalibut:

The light on my router for the connection my UnitiServe and SuperUniti use will usually flash intermittently, with no music playing and no iRadio working. I've often wondered what they are up to. We have unlimited downloading with our Internet provider, so it's not really an issue. But are they communicating with each other in a plot to swamp our ears with prog.....

They're both UPnP devices, so a bit of advertisement and multicast group membership traffic goes on from time to time.  Think of it as the red-light district for network packets (service providers and consumers, if you will)....

 

Beyond that, it's entirely possible that there is update traffic taking place, or, in the case of an HDX / NS0x / UnitiServe server, metadata re-lookups.

The local UPnP discovery and LAN  broadcast traffic will not be routed to the internet however.

Simon

Posted on: 28 July 2014 by DavidDever
Originally Posted by Simon-in-Suffolk:
Originally Posted by DavidDever:
Originally Posted by Hungryhalibut:

The light on my router for the connection my UnitiServe and SuperUniti use will usually flash intermittently, with no music playing and no iRadio working. I've often wondered what they are up to. We have unlimited downloading with our Internet provider, so it's not really an issue. But are they communicating with each other in a plot to swamp our ears with prog.....

They're both UPnP devices, so a bit of advertisement and multicast group membership traffic goes on from time to time.  Think of it as the red-light district for network packets (service providers and consumers, if you will)....

 

Beyond that, it's entirely possible that there is update traffic taking place, or, in the case of an HDX / NS0x / UnitiServe server, metadata re-lookups.

The local UPnP discovery and LAN  broadcast traffic will not be routed to the internet however.

Simon

Absolutely true–I was referring to general (local or otherwise) network activity. I have seen Internet radio listings update in the background, which may account for some outbound traffic from the UPnP server (e.g., TuneIn for AssetUPnP, or vTuner for Naim Server 1.6a or later) and/or streamer (if radio directory is homed to streamer, e.g., vTuner for NDx/Uniti).

Posted on: 29 July 2014 by Bart
Originally Posted by chesky:
Originally Posted by Bart:

On a similar note, my nas NEVER sleeps if my uServe is running.  If I power down the uServe, the nas sleeps.  I've never figured out why this is.

 

 

I noticed the same behavior with my HDX-NAS combination. The Naim server software seem to check the attached shares on a regular basis for new music and hence keep the NAS from going into sleep mode (hard drive spin down). With the latest software (I think it was the latest) you have the possibility to define the type of lookup in the maintenance area: I set my shares from automatic to manual as my extrenal flac library does not change much to prevent unnecessary network traffic. Due to the fact that I am running the SSD version of the HDX the "server share" cannot be influenced this way so I have to live with this circumstance. i am still hoping that future software updates my bring an improvement re this behavior.

The only relevant setting I can find is 'Auto-Activate Share Names' which had "Music" in its field.  I deleted "Music" so now it's blank.  Is this it?

Posted on: 29 July 2014 by Bart
Originally Posted by Bart:
Originally Posted by chesky:
Originally Posted by Bart:

On a similar note, my nas NEVER sleeps if my uServe is running.  If I power down the uServe, the nas sleeps.  I've never figured out why this is.

 

 

I noticed the same behavior with my HDX-NAS combination. The Naim server software seem to check the attached shares on a regular basis for new music and hence keep the NAS from going into sleep mode (hard drive spin down). With the latest software (I think it was the latest) you have the possibility to define the type of lookup in the maintenance area: I set my shares from automatic to manual as my extrenal flac library does not change much to prevent unnecessary network traffic. Due to the fact that I am running the SSD version of the HDX the "server share" cannot be influenced this way so I have to live with this circumstance. i am still hoping that future software updates my bring an improvement re this behavior.

The only relevant setting I can find is 'Auto-Activate Share Names' which had "Music" in its field.  I deleted "Music" so now it's blank.  Is this it?

That worked! My nas is finally sleeping.  Zzzzz.  Cheers Chesky!

Posted on: 29 July 2014 by chesky

Great! I think I was referring to a different functionality but as long as it helped...

Posted on: 29 July 2014 by Bart
Originally Posted by chesky:

Great! I think I was referring to a different functionality but as long as it helped...

It definitely did the trick; the nas went to sleep a few minutes after that change.  And it would never do that in the past.  I did this using n-Serve for OS X; maybe you were using the DTC for Windows and the language is a little different?