Cannot move music between stores on UnitiServ

Posted by: Chi Yuen Lam on 22 March 2011

I have an external hard disk attached to my Netgear router as NAS. When I set it up as network share, UnitiServ can play all the AIFF files with no problem. However, if I change the NAS to music store, all the music could not been seen by Unitiserv and could not move between the local hard disk and NAS. Very strange, have anyone seen it before? The message from UnitiServ is "the is no music or albums on the music store"
Posted on: 23 March 2011 by AV@naim
Originally Posted by Chi Yuen Lam:
       "I have an external hard disk attached to my Netgear router as NAS. When I set it up as network share, UnitiServ can play all the AIFF files with no problem. However, if I change the NAS to music store, all the music could not been seen by Unitiserv and could not move between the local hard disk and NAS. Very strange, have anyone seen it before? The message from UnitiServ is "the is no music or albums on the music store"

Hi,

A music store is solely for the use by the hard disc player. It will only scan for it's own rips in this configuration. It must be empty of all other data, and as you say, it won't show any files it hasn't created itself.

I would create another shared folder on the NAS and use that for a store - and keep the old share folder with the AIFF files in as a share. That way you can utilise both.
Av
Posted on: 23 March 2011 by Chi Yuen Lam
hmmm.... so I cannot move my original AIFF from an external hard disk to the UnitiServ hard disk.

It was strange that at one point I can see these AIFF files from "manage music" but when I tried to move them to UnitiServ, it did not work.

It seems the only way I can play all my existing AIFF files is to keep the external hard disk under "network shares". Unluckily that all the album covers are not shown on the iPad screen.

Is there a tool I can convert all these AIFF files to the "UnitiServ WAV format " and copy them back to UnitiServ?
Posted on: 23 March 2011 by Phil Harris
The only files that are allowed to be copied onto a UnitiServe / HDX or NS0x (or into a network location that is promoted to be a store) are files which have been ripped on one of our servers.

Music which has been obtained from other sources must be accessed as network shares.

It is not "allowable" to convert files from another source and try to insert them into our store structure as the system will not have the opportunity to correctly integrate those files into its database as that is done at the time of ripping.

Cheers

Phil
Posted on: 23 March 2011 by likesmusic
Why can't you recover such tags and artwork as you can from these other files, and integrate those into the  UnitiServe database? People might have invested a lot of time and thought tagging their existing music the way they like it.
Posted on: 23 March 2011 by Phil Harris
We do do pull tags and cover art from externally sourced files that are on shares or on USB sticks ... *STORES* are for the exclusive use of the servers and must not be modified by users or processes other than Naim Music Servers.

Cheers

Phil
Posted on: 23 March 2011 by likesmusic
Fair enough. Do you believe that a UnitiServe rip sounds better than an EAC or dBpoweramp rip?
Posted on: 23 March 2011 by Phil Harris
Originally Posted by likesmusic:
Fair enough. Do you believe that a UnitiServe rip sounds better than an EAC or dBpoweramp rip?
I'm sorry - I'm not sure what this has to do with the original posters query???

Phil
Posted on: 23 March 2011 by Chi Yuen Lam
haha... thanks Phil,

All my AIFF files on "network share" mode can be played on UnitiServ with no problem but I don't see the artworks (album covers) shown on my nServ or from browser interface when playing.
Posted on: 23 March 2011 by Chi Yuen Lam
A women asks a man who is traveling with six children, "Are all these kids yours?"
The man replies, "No, I work in a condom factory and these are customer complaints."
Posted on: 23 March 2011 by likesmusic
Originally Posted by Phil Harris:
Originally Posted by likesmusic:
Fair enough. Do you believe that a UnitiServe rip sounds better than an EAC or dBpoweramp rip?
I'm sorry - I'm not sure what this has to do with the original posters query???

Phil
.. it's not unconnected - what's stopping you answering it?
Posted on: 23 March 2011 by Paul Stephenson
Easy naim rip via our server easy db and eac good but our rip and our drive choice usually outperforms
Posted on: 23 March 2011 by Mr Underhill
Originally Posted by Chi Yuen Lam:
... and these are customer complaints."
Posted on: 23 March 2011 by likesmusic
Originally Posted by Paul Stephenson:
Easy naim rip via our server easy db and eac good but our rip and our drive choice usually outperforms
So if you've a few thousand EAC or dB rips you're going to have to re-rip them if you want to buy a UnitiServe and get the most out of them?

Does this difference exists even when streaming via ethernet?

Why can't the UnitiServe do as good a job with an db rip as it can with it's own?

Can Naim provide a utility to reformat these other rips? It would be a huge amount of work to repeat.
Posted on: 23 March 2011 by Tog
Er @likesmusic I think you need to relax a little. Paul is going to tell you the UnitiServe rips will be the best ... I would in his place and he may well be right but that doesn't mean to say you have to re-rip all your EAC rips. If they sound fine now, they will probably sound fine tomorrow. A little bit of obsessive behaviour is fine but we can easily get lost in this " bit by bit"



Relax and enjoy the music.



Tog
Posted on: 24 March 2011 by AMA
Honestly I don't feel comfortable with what Paul says.

Likemusic has opened up a very serious question and I can't relax until I get some confidence in my current knowledge. It does not make my music collection less enjoyable but it does affect my understanding of what stands behind the quality music -- and this is an inherent part of my audiophile passion.

I don't want to go into polemics but so far I was absolutely sure that EAC rip (verified through Accurate Rip) is 100% guarantee of bit-perfect copy of original CD and thus -- can't be bettered. 

I'm definitely open to change my mind if someone can do the job and compare the bits of EAC rip against the Naim rip
Posted on: 24 March 2011 by Phil Harris
Originally Posted by likesmusic:
So if you've a few thousand EAC or dB rips you're going to have to re-rip them if you want to buy a UnitiServe and get the most out of them?

Does this difference exists even when streaming via ethernet?

Why can't the UnitiServe do as good a job with an db rip as it can with it's own?

Can Naim provide a utility to reformat these other rips? It would be a huge amount of work to repeat.

Hi LM!

The point here is that the UnitiServe (and HDX / NS0x) are designed as a hardware and software combination that gives a good set of results without the end user having to work out and put together their own combinations of hardware - i.e. the rips should be as good as it is possible for them to be - bit perfect.

EAC or db *CAN* also achieve bit perfect rips but EAC or db are only part of the solution - there's hardware that they sit on top of and that too has to support the process. Just throwing EAC or db at a CD on its own does not guarantee a bit perfect rip if the hardware tey're running on doesn't support that.

If there are differences in the rip then there *WILL* be differences in the payback of those rips and if a rip produced by EAC or db isn't bit perfect then there's nothing that any utility written by anyone can do to make them so...

Cheers

Phil
Posted on: 24 March 2011 by Phil Harris
Originally Posted by likesmusic:
Originally Posted by Phil Harris:
Originally Posted by likesmusic:
Fair enough. Do you believe that a UnitiServe rip sounds better than an EAC or dBpoweramp rip?
I'm sorry - I'm not sure what this has to do with the original posters query???

Phil
.. it's not unconnected - what's stopping you answering it?
Hi again LM...

Not trying to be at all evasive and nothing is stopping me answering it - just that the original query for this thread was "Cannot move music between stores on UnitiServ" - why is this? Which has a definite answer as to why / why not whereas your question of "Do you believe that a UnitiServe rip sounds better than an EAC or dBpoweramp rip?" isn't really related to that, plus it is a very subjective question anyway and would probably (IMO) have been more suited to being a new topic...

...so nothing stopping me answering it but it's not a question that has a single definite answer - the UnitiServe (and HDX / NS0x) platform has been developed to give an accurate rip, EAC and/or dbpoweramp also claim to be able to give an accurate rip when used with appropriate hardware (and I am not disputing that claim).

However the global question of "Do you believe that a UnitiServe rip sounds better than an EAC or dBpoweramp rip?" is not really in itself possible to answer in any way that is valid - strictly speaking my "belief" may be different to your belief, my definition of "better" may be bifferent to your definition of better and the answer to the question would also probably vary depending on the specific rip being used for the comparison.

Hope that clarifies why I queried the question?

Phil
Posted on: 24 March 2011 by Paul Stephenson
Ama, as Phil replies its the combination of hardware and software, the files will look identical from,db,eac or itunes but from the experiences we have had here the sound is not.
Posted on: 24 March 2011 by Chi Yuen Lam
Yes, I agree with Paul. It does not mean those questions are not important and should not be discussed. Just not related to my original question. So please move them to another thread.

My choice of UnitiServ was its compatibility with other CD RIP files on other storage and its convenience. In terms of the sound quality difference, it is really minimum comparing the external AIFF or the locally UnitiServ RIP. It all depends on the CD quality and other hardware of your system. Unless AB comparison, the difference is tolerable for me. For some very good quality CD, I will re RIP them by UnitiServ.

The inconvenience is the Album covers cannot be shown if external storage music files are played. Why?
Posted on: 24 March 2011 by Chi Yuen Lam
Of course it is welcome if a utility provided by Naim to convert all my existing music files to UnitiServ HDD local hard disk on its format. I don't mind there is not sound quality improvement.
Posted on: 10 April 2011 by Chi Yuen Lam

If I download music from Namilabel, how can I put them in UnitiServ?

Posted on: 28 July 2012 by T38.45

Hi Chi,

 

do you get an answer to this question? I have the same problem now....I have a 1TB Unitiserve model...

 

thx

Ralf

Posted on: 28 July 2012 by Julian H
Originally Posted by AMA:
Honestly I don't feel comfortable with what Paul says.

Likemusic has opened up a very serious question and I can't relax until I get some confidence in my current knowledge. It does not make my music collection less enjoyable but it does affect my understanding of what stands behind the quality music -- and this is an inherent part of my audiophile passion.

I don't want to go into polemics but so far I was absolutely sure that EAC rip (verified through Accurate Rip) is 100% guarantee of bit-perfect copy of original CD and thus -- can't be bettered. 

I'm definitely open to change my mind if someone can do the job and compare the bits of EAC rip against the Naim rip

It's an easy one to demo Arthur. Just rip a CD your way then send the CD to you dealer for him to rip on his US. Then get him to send the file back to you on a stick and do the comparison at home.

 

Julian

Posted on: 28 July 2012 by Bart
Originally Posted by T38.45:

Hi Chi,

 

do you get an answer to this question? I have the same problem now....I have a 1TB Unitiserve model...

 

thx

Ralf

The answer is the answer that Phil gave above in this thread; there is no way to "put" music files onto the 1tb hard drive that the UnitiServe did not rip itself. 

 

The easiest solution is to store the downloaded music on a USB "thumb drive" and insert that into one of the usb slots on the back of the UnitiServe and play them from there.  Of, if you have a NAS drive on your network of course you can play them from there.

 

I've done both of these; let me know if I can explain it better for you!

Posted on: 28 July 2012 by LarsDK

 

The new US 2tb enables storage of externally ripped music on the US itself. I just had my US 1tb upgraded, and copying was an easy drag & drop task.

 

Lars