Lost albums after Synology DSM upgrade

Posted by: johnG on 12 August 2014

Following a recent upgrade of Synology DSM from v.4 to v.5.0 (prompted by the recent NAS attack - see this link https://forums.naimaudio.com/topic/synology-nas-attack) I was somewhat disconcerted to find that several dozen albums (out of a total of about 460) had disappeared and were no longer showing on N-stream, although all present and correct on the NAS drive. A little bit of investigation revealed the common factor to be the presence of accented characters in either the folder or file names (or both). In a classical music collection these will be quite common. I used an excellent freeware program (Bulk Rename Utility), which will remove & replace all accented chars. 20 mins to process the whole collection and everything is back to normal. Has anyone else experienced this problem ?

John

Posted on: 13 August 2014 by Bart

I've experienced the fact that Naim's servers do not like various characters as well; non-English alphabet characters, etc. I think it's somewhat common in the server world. It's some relic of operating systems moving from 7-bit, to 8-bit, to Unicode, character support and beyond. Not all operating systems have moved through the progression in parallel. When in doubt, settle on the lowest common denominator, which is a simple basic character set for your metadata and folder/file names.