New n-Stream app is here
Posted by: LeeTom on 22 September 2014
How do I update the software? I know it should be easy but I cannot seem to find instructions.
How do I update the software? I know it should be easy but I cannot seem to find instructions.
http://www.naimaudio.com/updates
Download the corresponding package. And (most importantly!!!) READ THE ATTACHED INSTALLATION GUIDE... I forgot to do that and ended up bugging Phil with loads of emails *blush*
Hi Righcoastants,
Sadly, mine is not ignoring "the" :-(
Not sure if it makes a difference but I am using MinimServer as my UPnP server.
Question for others - I thought this would replace nServe for editing metadata, downloading art etc. Does it do this, because for the life of me I can't find it?
Hi HH ... No - the n-Stream app has never been destined to be able to edit metadata...
Cheers
Phil
Any news on N-serve app for Android? My ipad is now so slow with ios 8 update and it won't be replaced, because I can buy cheaper Android tabs.
Hi Guys,
One thing that is becoming apparent is that a number of units are still running *VERY* old software - I would *STRONGLY* suggest that any streamers are updated to 3.22 (the current latest downloadable firmware version).
3.22 brings with it many feature and stability enhancements.
Cheers
Phil Harris
Hi Phil,
THANK YOU for the brilliant support. I have updated the SuperUniti to firmware version 3.22 and now everything is running great.
Cheers!
How do I update the software? I know it should be easy but I cannot seem to find instructions.
http://www.naimaudio.com/updates
Download the corresponding package. And (most importantly!!!) READ THE ATTACHED INSTALLATION GUIDE... I forgot to do that and ended up bugging Phil with loads of emails *blush*
Robert - thank you!
I'm glad to see that your particular issue is now resolved and you're happy (of course) but also great to see you now helping out on here too ... that's great and is the kind of 'community spirit' that makes me proud to be a part of Naim...
Well done fella!
Phil
Hi Guys,
One thing that is becoming apparent is that a number of units are still running *VERY* old software - I would *STRONGLY* suggest that any streamers are updated to 3.22 (the current latest downloadable firmware version).
3.22 brings with it many feature and stability enhancements.
Cheers
Phil Harris
Just one teensy weensy suggestion for the next app update... Maybe the app could detect the device firmware version on it's first connection and potentially warn that the device firmware is too old and suggest an update. A warning that the incompatibility could have caused problems would have been very welcome :-D
I do not believe that an Android version of n-Serve has ever been planned by us - only n-Stream.
Cheers
Phil
Hi everyone
Initially, when I started the new app on an iPad 2, it kept crashing out when trying to select a source. (FYI, I'm running a UQ1.) A restart of the iPad sorted out the issue, and since then it has been running without a hitch on iOS8.
I'm liking the new look - very clean. Congratulations to the team at Naim and thank you to all of you.
Hi Guys,
One thing that is becoming apparent is that a number of units are still running *VERY* old software - I would *STRONGLY* suggest that any streamers are updated to 3.22 (the current latest downloadable firmware version).
3.22 brings with it many feature and stability enhancements.
Cheers
Phil Harris
Just one teensy weensy suggestion for the next app update... Maybe the app could detect the device firmware version on it's first connection and potentially warn that the device firmware is too old and suggest an update. A warning that the incompatibility could have caused problems would have been very welcome :-D
Hi Robert,
Good call but we have been testing with a number of earlier versions of code and there shouldn't be any issues ... in your case it seems to have resolved problems so it could be a streaming client firmware / customer network interaction issue in which case it's not something that we could test for.
Phil
I do not believe that an Android version of n-Serve has ever been planned by us - only n-Stream.
Cheers
Phil
Surprise!, Surprise! - It was in the 2013 Autumn Statement.
AKD,
Really? Naim announced an android app for n-Serve - the desktop control software? Can you post a link to the announcement? I'm happy to be proved wrong but I'm certain it was for n-Stream - the mobile application software.
To all other whingers, you were asked if you had a problem to e-mail Naim directly so they could try and resolve it. Not simply post ill-considered, knee-jerk bo@@*%!s on the forum.
New software takes some time to get right. And most of the half-wit comments on the multiple threads are proving to be down to operator error.
Exasperated of Rotherham.
AKD,
Really? Naim announced an android app for n-Serve - the desktop control software? Can you post a link to the announcement? I'm happy to be proved wrong but I'm certain it was for n-Stream - the mobile application software.
To all other whingers, you were asked if you had a problem to e-mail Naim directly so they could try and resolve it. Not simply post ill-considered, knee-jerk bo@@*%!s on the forum.
New software takes some time to get right. And most of the half-wit comments on the multiple threads are proving to be down to operator error.
Exasperated of Rotherham.
Andy its hardly new software is it. Its a face lift with nice colours, but with missing features. And to be honest it should be correct at time of release
To all other whingers, you were asked if you had a problem to e-mail Naim directly so they could try and resolve it. Not simply post ill-considered, knee-jerk bo@@*%!s on the forum.
New software takes some time to get right. And most of the half-wit comments on the multiple threads are proving to be down to operator error.
Exasperated of Rotherham.
Exactly what this thread didn't need. Maybe we should start another one?
Anyway, one idiot on ignore will at least waste less of my time.
I do not believe that an Android version of n-Serve has ever been planned by us - only n-Stream.
Cheers
Phil
Surprise!, Surprise! - It was in the 2013 Autumn Statement.
Hi,
Just checked and no - we definitely have no plans in the pipeline to produce an Android version of n-Serve ...
Cheers
Phil
David, Solid Air, Phil Harris, and others;
Thanks for the replies from those with s similar experience to mine, and also from those who have had no problems.
I continued to set and re-enter the settings on my phone, and eventually, it seemed to take. But I did not have the easy, rapid 'update and play music' experience that many others did.
I haven't had a time to go through the various settings and control items so I won't offer any opinion about the user interface. As I mentioned in another thread, I am very pleased that Naim continues to evaluate it's control app, and I don't expect that it will come without some changes that need some adjustment on the part of the user as well.
But certainy having the Mu-so identity so prominent at start up, or set up, however, did not make the update process more intuitive.
Apple can't do it, Microsoft can't do it (Adobe, Oracle, Nikon) but you expect Naim, whose main development activity is rightly on music reproduction, to do it exactly right first time.
It clearly also isn't just a facelift. That is your simplistic assessment of it. And for most people it is working very well.
Apple can't do it, Microsoft can't do it (Adobe, Oracle, Nikon) but you expect Naim, whose main development activity is rightly on music reproduction, to do it exactly right first time.
It clearly also isn't just a facelift. That is your simplistic assessment of it. And for most people it is working very well.
It works well for me and i like the look of it, however anyone with any knowledge would have noticed the quite blatant omissions. My opinion.
If it isnt just a face lift please list the large list of wonderful new features it has brought
So, after reading through here, I'm assuming the new app doesn't work with an original NaimUniti unless software updates have been done.
Unfortunately, the update on the Apple site fails to state that.
Which, after trial and error I have discovered.
Therefore my Uniti in the bedroom has lost all iPad/iPhone connection.
That seems totally bizarre. I bought into Naim purely because of the reputation for looking after customers. Seems a mistake may have been made.
Apple can't do it, Microsoft can't do it (Adobe, Oracle, Nikon) but you expect Naim, whose main development activity is rightly on music reproduction, to do it exactly right first time.
It clearly also isn't just a facelift. That is your simplistic assessment of it. And for most people it is working very well.
I don't want to get into a flaming contest here. This forum has always been friendly to now. But we really don't need to have someone insulting people who are having problems.
Yes some people (me included!!) had a good old moan about the app update. It is a typical (over)reaction when something you use every day is suddenly upgraded and doesn't work any more - without any hints as to why. Emailing in parallel meant that I got a great support from Phil and everything works again, and the grumps here have been taken back.
Phil is doing an absolutely fantastic job of supporting everyone and keeping this thread extremely friendly and professional. Maybe we should just leave things to him to handle. He's making sure that Naim is showing itself to be a very customer orientated and profession company! 
So, after reading through here, I'm assuming the new app doesn't work with an original NaimUniti unless software updates have been done.
Unfortunately, the update on the Apple site fails to state that.
Which, after trial and error I have discovered.
Therefore my Uniti in the bedroom has lost all iPad/iPhone connection.
That seems totally bizarre. I bought into Naim purely because of the reputation for looking after customers. Seems a mistake may have been made.
Hi Jon,
We've tested with earlier versions of firmware and there *SHOULDN'T* be issues with using earlier firmware but from the dozen or so reported issues that we've had today it seems that in *SOME* networks then there may be issues and in *SOME* cases it has proven that updating the product to the latest firmware has resolved those issues ...
We are working through the issues that have been emailed to us and will endeavour to have them resolved as quickly as possible.
Phil
Phil is doing an absolutely fantastic job of supporting everyone and keeping this thread extremely friendly and professional.
i mailed support earlier and had a concise reply within 2 hours, so I concur with that wholeheartedly.
Robert,
My sincere apologies if I offended you as you are one who, having declared a problem, then takes the time to identify that it's been sorted. However a number of people don't bother to do that.
Quite right about Phil. He is a credit to the Naim family.
Andy (calming down now and taking a tablet)