Updating N-Stream App erases playlists
Posted by: Chris Bell on 13 October 2014
Not very happy after updating to the most recent version of N-Stream. My carefully crafted playlists are gone. I spent months creating, editing and enjoying these playlists.
I'm tired of being part of this mass best test. Naim should have done an independant beta test before releasing this software to the general public. I want the old app back.
Strange,
My playlists seem to have been unaffected by updating to the new version of the Naim app.
Chris, have you still got a device with the old nStream app on?
Someone posted a work around to get them copied across to the new App that worked for me.
Ill dig it out and post the link if it will help?
Chris B I can't for the life of me find the post I was referring to, or which good soul posted it, but the work around was as follows.
Start playing the Playlist on your streamer via nStream, then close down the app.
Then open up the new App on the other device and the Playlist will appear there. You then need to give it a name and save it as a new Playlist (3 dots on the right hand side).
hey presto, copied across.
I did have an old iPad with nStream still on so I did have the possibility to do it.
Hope this helps anyway.
If you reinstall your iPad/ controller you will get back the former version of n-stream. About the play lists and if they will come back, I don`t know, probably not.
Not very happy after updating to the most recent version of N-Stream. My carefully crafted playlists are gone. I spent months creating, editing and enjoying these playlists.
I'm tired of being part of this mass best test. Naim should have done an independant beta test before releasing this software to the general public. I want the old app back.
Hi Chris,
Join the crowd of disappointed Naimers: same story for me. All my earlier playlists, which I enojyed so much have become useless. Poor performance indeed. Click on my name to see my other posts on this topic.
Let me be precise: my playlists are still there (the new app remembers them), but behind every track there is a red cross, so effectively they have become unplayable. Three playlists have miraculously grown in size up to 500 tracks, randomly taken from my library.
Phil Harris from Naim has offered help, I have sent him a mail with more details but no reply yet. Here is his e-mail: Phil.Harris@naimnet.com
There was another guy with the same issue, and we both use a NAS from Synology. My model is DS212j, operating on the latest DSM 5.0 software. Just wondering: do you use a Synology NAS as well?
A friend has sent me an old version of N-Stream. I'm going to install it tonight. I will have to rebuild my playlists from memory.
I will not longer participate in this beta test. I expected better of Naim.
Yes I lost all my playlists too, and I'm getting a random problem of creating new playlists just from an artist, so a playlist from "x" for example but it creates that with random tracks to 500! Also I've had the app constantly then crash trying to delete this huge playlist, in the end I had to find the playlist in the actual saved files and delete it that way to get back to normal, I to have a Synology Nas.
All this was with the Android app, I've not seen this issue so far with iOS
Yes I lost all my playlists too, and I'm getting a random problem of creating new playlists just from an artist, so a playlist from "x" for example but it creates that with random tracks to 500! Also I've had the app constantly then crash trying to delete this huge playlist, in the end I had to find the playlist in the actual saved files and delete it that way to get back to normal, I to have a Synology Nas.
All this was with the Android app, I've not seen this issue so far with iOS
Mr Surfer,
Like yourself, some of my playlists have "mushroomed" to the max number of 500 tracks.... very strange indeed. This happened on an iPad with iOS 8.0.2. Like you, I have a Synology NAS, mine with DSM5.0 software. Not sure if this plays a role.
Anyway, a little nightmare.
ChrisH,
yes I have reported my problem in detail to Phil Harris on 9 Oct, looking forward to his reply.
I have just formatted my iPad from iTunes and installed a former security copy. The old N- stream`s back and so is my playlist.
I then updated to the latest version, from app. store. Now, my playlist is still there and works.
Probably due to the new fix in the app. I use the US 2T, NAS for backup only.
Stover,
lucky you! This gives me some hope to get my lists playing again.
Unfortunately I don't have former security copies, but maybe with some dedicated help from Naim (or a rev 4.2?) we will get our playlists working......
Bart, Chris etc
A red cross typically means that your server is offline or hasn't been discovered. Each time a playlist is viewed it checks that each track in the playlist is still available, if it is not you get a yellow or red warning icon. If your playlist comes up with red crosses go to the upnp input, can you see the server listed that hosts the tracks that are in your playlist? If not then that is the reason, the tracks are stored on your server not the iPad itself and the server is offline.
If you can successfully browse to the tracks on the UPnP server you originally added to the playlist then create a new playlist that contains a the first three tracks on your old playlist, i.e. the ones that come up with a red cross
connect your iPad to iTunes with a USB cable and copy out the playlist files (they end with .nmpl)
email them to me along with the details of streamer (settings > about > email version details)
tom.johnson@naimaudio.com
We will do our best to resolve this
Regards
Tom
Tom,
Great to see your response, thanks!
I will check out your points, and will contact you separately if I can't get it to work.
Cheers!