Hard disk player 1.7b update - how to do it for a UnitiServe

Cheers HH - Thank goodness for you!

The Naim official update document is useless for Unitiserve owners and you have to wonder why they don't think it's necessary tell us how to do it. Perhaps they feel that the process is too slick and that the lack of guidance adds the customary sense of danger?

One option is to key the Unitiserve's IP address into your browser. You then get an HDX-style screen. This could come in useful for those why succumb to the temptation to have a brew during the update.

Keith

Keith

Hi John,

If the NAS has 0.7Gb of free space then you won't have enough space to rip any more discs to...

Otherwise, drop me an email and we'll get you sorted.

Cheers

Phil 

Hi Dave,

If you open the downloaded ZIP file there is an ISO image (to burn a CD from) and a set of instructions that tell you what to do with that image and how to write it to a CD.

If you're still having problems, drop me a mail and we'll get you sorted.

Cheers

Phil

Thanks for the simple guide HH.

Updated mine without any hitches just now.

One thing I noticed now I look in DTC is that according to System Messages it is performing AMGIdUpgrade.

If I then look in Maintenance it shows a new line called AMG Update Monitor, which shows that the US is working through each album 1 x 1 presumably updating some information from the AMG database.

Anyone else notice this?

The purge images that you did *ONLY* flushes the image cache on the server itself and doesn't affect the cover art actually stored in the library - as the library completes scanning then the cover art should appear for any albums with cover art.

Phil

When I look at my System Messages, it looks like my uServe spent almost 2 hours looking up metadata info after I did the upgrade.  I got a number of messages to the effect that 'no DigiFi info could be found' for some tracks / albums.  Sounds like normal operation.

Im getting quite a few of those messages too Bart.

Puts my mind at ease that it seems like normal operation.

Thanks Phil for the help and HH for the guide. 

Just to put my penny's worth in the mix, I to have had a whole raft of 'digifi' messages and if it helps I connected my US to the tv via s-video as you can see exactly what's going on with the hardware being upgraded.

Has anyone experienced this?

I tried to update to 1.7b yesterday but failed.  Inserted the CD into the Serve and I heard noises and it sounded like it was reading the disc.  Spat it out after a while but then nothing happened.  Waited and after over 15 minutes with no flashing, I checked via the n-Serve and saw that it was still online and at 1.7a.  Also, I was able to stream music.

Followed all the instructions re burning ISO disk etc.  Checked the CD and saw that it does contain the update and the DTC.  

Any thoughts?

This happened to me . . . and I realized that I did not burn the right file.  If memory serves me, when I unzipped the download on my Mac there is a folder, and a .iso file in that folder.  I think that the first time I burned the entire folder to a CD-R, and the second time I did it a little differently and burned just the .iso file. 

Up til the 8 minute mark of the process, there was no difference even though my first disc was unusable.  The only way I knew that the second one was good was that the uServe started blinking at 8 minutes.  In each case, the disc goes in and the uServe sounds like it's reading it and then spits it out after a short time.

So, you may not have burned the right thing onto the CD is one possibility.

Edit:  the disc you burn should not contain the DTC.  I think it's highly likely you did not create a useable disc.  Burn JUST the .iso file onto a CD-R.

Update on HDX-SSD went flawlessly here. Had also the already reported error message for the wrong GUI interface after automated system restart but the manual restart after the update process cured that. No re-scan or anything else was necessary – everything as before.

New Windows desktop client runs fine too.

Mmmhh - just realized that while clicking into the desktop client´s 'AMG Upgrade monitor'  that the HDX seem to perform a re-scan of the AMG database for each and every album. Weird.

Edit: seem to be a so called ID-upgrade...

Hi,

How did you burn the ISO image to a CD? Did you use a Mac or a PC?

If you use a PC you should be able to right-click on the ISO image and Windows should be able to write the CD from it natively now, on a Mac you can double click the ISO and it mounts it as a virtual drive then you can use Disk Utility to write the CD from that.

Cheers

Phil

I tried both the Mac and the PC.  Both didnt work.  Just to be sure, the file that I burned is named:  1.7b Update.iso

Just tried again but nothing happened.  It can stream and rip Cds but I cant do the update.

I suspect you just wrote the .iso file to a CD rather than creating a CD from it - drop me a mail to phil.harris@naimaudio.com and I'll help you.

Cheers

Phil

On the Mac, this is what I did:

1)  Downloaded the zip file

2)  Extracted the zip file

3)  Opened Disk Utility

3)  Clicked on "Burn"

4)  Prompted to select file to burn and selected 1.7b Update.iso file

5)  Burned file to Cd

Used Cd to update.

Is this way wrong?

Just want to acknowledge Phil's help.  He just logged off my computer and my Serve trying to figure out the problem -- it's past 3 am in the UK.  

Looks like there is a problem with my unit - it doesnt seem to be updating even after reading the CD.  

But I wouldnt have known about this if Phil had not spent over an hour looking into it.  Really great service and help.  Thanks again Phil!!

As has been mentioned many times before (and will no doubt be mentioned again), Phil is truly a star.  For those of us that have benefitted from him connecting to our systems remotely and diagnosing potential problems, it has been a godsend (and avoided many a trip back to the dealer)!

Phil is the man! 

ATB.  George.

I was waiting for this update for over a year, with hope that Naim engineers will finally make their UPnP server fully compatible with their own UPnP clients (I mean NDS, NDX, ND5 and Unities, which support Unicode in tags for a few years). Update of the Unitiserve SSD was very straightforward and easy -- Disk in, disk out, 10 minutes, done. But... even a new version still doesn't recognize Unicode characters -- so all my albums with non-English titles, artists and other tags look the same - ????? ?? ??????    ??????? ??????.

So, back to using  Minimserver and Asset (full Unicode support for 1/100 of the cost of Naim)

I'm so disappointed...

I think I have now updated my NS01 to version 1.7b. I have been unable to find written instructions as to how to do it for the NS01, but it certainly didn't do all the things described in the instructions for the HDX. Then again, it didn't seem as complicated as those described by HH for the UnitiServe at the start of this thread either.

For the NS01 all I did was to burn the CD and pop it in the drawer. After about a minute or less it popped out again. I removed the disc. After a few minutes the drawer closed. Then I waited. And waited. But no flashing lights, no need to turn it off and on again. After about 20 minutes I checked on nServe and now it says version 1.7b. So I assume it has worked. I have not yet tried to rip any discs as I don't have any new discs to try just yet.

I then tried to do the DTC update. I removed the old version and then installed the new version. Suddenly I had a fear that the back-up NAS drive would need to be set up again, but everything looks just the same. The DTC looks identical to how it did before. It even shows the full back-up history. Most worrying, when I look at the drop down Help menu, I see copyright 2004-20011. Does this mean that I still have the old version of DTC? The version number is shown as 4.0.16.1180. Does anyone else have this version number after doing the DTC update?

I would be pleased to know if it has all worked. I might then feel confident enough to have a go at the NDS tomorrow.

Thanks for any advice.

CB

Once the update has finished, shut the player down and then turn it on again. It's my understanding that this reboot is important.

If you deleted the old DTC and installed the one that is on the cd that you burned, it is the right one. The old version will not work with 1.7b and will tell you as much if you tried to use it. I only know this because I tried to use the upgraded US with the old DTC.

Your support is welcome as always, Nigel. I've just done that, had a minor head fit when nServe then said ''No servers found' but then suddenly it was found and all was well again.

I think the NDS might just have to wait until another day. There is only so much stress that one can take in one evening!

Just off to pour myself some fine malt whisky!