Error connecting to Spotify

And yes, I reset every device in the house.

Same problem here. Worked for one day now NDS says can't find spotify server message.Playing locally to mobile devices is ok.

I have not found this issue, but after having listened to Spotify yesterday evening, I just tried to listen to UPnP streaming just now, and no sound came out, even though the progress dot was moving from left to right on the Naim app.

I selected web radio which then played ok, I then went back to UPnP and all was ok.. I will see if this is a freaky one off or repeats.

Simon

I am also having major problems since I carried out the latest firmware upgrade.  I have been having ongoing problems with the new naim app any way but on carrying out the firmware upgrade and trying to connect to spotify all I got was launch spotify app, in the naim app, then it went to the spotify app.

So far so good, however when I tried to play anything my Unitilite just said waiting to connect and spotify played through my Ipad.  I tried to use the connect setup in spotify but it does not seem to see my unitilite at all.

if anyone has any ideas as to what I have done wrong please let me know as with this and the app I am beginning to think I should never have bought NAIM as it just does not work consistently.

Keith

There have been loads of posts on this issue, to make it play through your Naim you have to press the loudspeaker symbol in the Spotify app and select your Naim device, or any other devices you want to use with spotify connect. It works perfectly well if you do so, if you can't se your Naim device in there then something is indeed wrong

EKP, may I suggest to e mail Naim Support?

They will I'm sure be able to help you with your issue.

Apologies, I didnt read your post properly EKP.

Dayjay is correct, that will sort out your problem.

Keith,  my guess is that its not Naim,  far too many others have it working just fine,  so I would say the solution is not that naim "just does not work consistently" 

Considering the other problems you have (Can't stream UPnP superUniti thread)  It makes me question your network set up. How does it all hook up?  does it look like this ?? ............. https://forums.naimaudio.com/to...38#44225914654411638   ............  if not can you describe or draw it,

Hi Mike,

i I appreciate that it looks like my network but everything else I have works on the network and its only the Naim I have problems with.  I did not have any problems with old n stream app.

i may be old fashioned but if I spend a lot of money on some thing, and get it all set up by my NAIM dealer, I don't think it's unreasonable to expect it to work.

I am spending at least 30 minutes every evening just trying to get to my music and now Spotify is rapidly becoming the straw!!!  

Now that I have had my rant I have emailed support as when it does work I am very happy with it, I would just like it to be reliable.

Keith

My superuniti would not see the spot iffy on my iPad. After much frustration I logged out of spoitfy app and logged back in, pushed speaker button bottom right on the app and it worked. 

OK,  I am sure Naim Support will fix it

Let us know what the solution turns out to be

My bet is either network or something not set correctly.   

Ok, not limited to Playing after Spotify.. Randomly after finishing a UPnP album or playlist, the NDX fails to play a subsequent file, although the progress marker moves along as if in play back. Switching sample rate of media or input seems to clear the issue on the NDX.

Simon

I've contacted Naim, now hoping for a quick reply. Can't imagine I am the only one with this problem. It's not the apps or the program, Spotify beta for Mac has the same problem, but yesterday everything was working fine.

This is what I get:

HH email sent.

I posted similar experiences a couple of times yesterday, and have had it at least three times today - everything says its playing except the loudspeakers! It must be the firmware. I wonder if it's only if you use SPDIF out though? Otherwise I'd have expected many more complaints.

I'm not using Spotify, but I can't replicate the problem Simon reports on my NDX - "after finishing a UPnP album or playlist, the NDX fails to play a subsequent file".  

In case it is a possible cause,  I don't have SPDIF & am analogue DIN-DIN  NDX to Pre-Amp.    

It's an output error for sure. App and NDX front panel will both swear blind that a track is playing but no sound. I clear the queue and restart the track and it plays instantly...with sound.

...and to clarify, im not using Spotty.

Oddly, I've had the opposite.  UPnP on UQ playing from HDX app does not show anything playing, but it is.  The play button, not pause is present and that results in it going to the beginning of the track.  Then, tried to switch input, switched for a second or so, then went back to UPnP with the same issue as before.

I also have arbitrary issues with the UQ not showing in Spotify, power cycling has not fixed this yet.

Another issue is having more than one person with Spotify using different premium accounts,  Trying to switch between the two is non-trivial, I've not worked out how to do this cleanly or with a work around.

It's good, but a few bugs out there.

I assume you mean the queue in the app ???

If so I should have added that I'm running a beta app.,, probably not the problem but will be interesting to see if it changes something when its released.  (poss this week)   

Everything appears to be working: App shows the track is playing (slider moves) NDX panel says track is playing (clock ticks), NAS says it's streaming, but there's no sound. Stop, then re-queue the track and the sound is back.

This isn't an App thing it only happened since the firmware upgrade and I'll bet the house this is a digital out issue with the streamer.

I fixed it. It took a reset of all setting on the UQ2. Which sucks, because now I had to configure it completely from scratch and lost all my settings including iRadio presets.

But hey, it's working again.

I still have the cannot connect to Spotify error message. Did Naim advise this was the only way to resolve? Seems a bit drastic and I am not sure I would have the skills to re-configure.

I had the same issue, did the re-set it was all ok. Today I went to show my wife how to use it and the same message came up again, are we saying every time we want to use this news facility we need to do a re-set?????? The unit and app are all set up and recognising each other.

Re-booted system this morning all ok, but for how long??