Mu-so finish

Posted by: ssmith on 04 February 2015

Hi,

Apologies if this is in the wrong section. I'm on my second mu-so as the first developed a fault.
After unpacking the second the plastic protective wrapper has marked the aluminium leaving streak marks over it. It is also slightly scratched on the edge. Anyone else have issues like this?
Would it be reasonable to return it or am I being pedantic?

Cheers.
Posted on: 04 February 2015 by hungryhalibut

If you are not happy with it, return it. There's no reason to accept shoddy goods, Naim or otherwise.

Posted on: 04 February 2015 by Paul Stephenson
The air marks under the protective wrap will vanish after a few hours but the scratch should not be there.
Posted on: 04 February 2015 by Ingenius

Mmmm , in my opinion only ... seems Naim are concentrating their efforts on the Muso and Statement ends of the market. Am sure they will get it right, so I would return the Muso. Shame that they have appear to have now slowed up on the final touches on the stuff in the middle And getting them bang on. Spotify is a nice and welcome addition but I feel a compromise in SQ when Tidal is , I feel doable. I am seriously thinking of going back to a well known Scottish brand when I upgrade very soon 

regards

ingenius

Posted on: 04 February 2015 by ssmith
Ok thanks. Scratch is only faint but annoying, just don't fancy another trip to John Lewis so soon after taking the old one back.
Posted on: 04 February 2015 by Jan-Erik Nordoen

Perhaps a very light polishing with something like this would remove the scratch ?

 

Or will this damage the anodizing ?

 

On a related note, the review mu-so that has graced our kitchen for the past five weeks has now gone on to the next magazine, but a small (and important) question lingers. As the volume control sits inside a well, is there any provision (i.e., an internal lip in the well) to prevent a wayward glass of wine from getting inside the unit?  I know, I know, do not place anything on top of the unit... but sooner or later it's bound to happen.