Album art gone from Naim app: Could you Please help me?

Posted by: Alonso on 21 February 2015

Hi Guys. I thought I'd ask here before pestering Naim themselves.

 

I don't think anything has changed in my system, other than one day ALL album art was gone from my Naim control app.

 

This is what I did to see if I could sort the problem

 

I turned off/on the streamer

Reset the cache of the app

deleted and reinstalled the app

re-scaned the NAS from the web console  (this took a few hours)

 

Nothing.  Everything works as usual but can't see the album covers

 

I use a ReadyNAS Duo hardwired to a gigabit switch. Worked flawlessly for years, except All album art is gone.

 

Is there anything missing and/or that I should do?

 

Alonso

 

 

Posted on: 21 February 2015 by Dave***t
First suggestion would be to restart whatever server it is which is running on your NAS and/or the NAS itself.
Posted on: 21 February 2015 by Mike-B

Its all in the NAS

Not familiar with ReadyNAS,  but how it's set up controls what you see in the app & how you browse the options also  

In my Synology I don't see album art if I browse "By Folder" until I open the album ready to play,  

Whereas if I browse by Album or Artist I get the art 

..........  so how are you browsing ???   by folder ?? or by album, artist, genre  ?????